Hotel near Durban City Center,Durban74.1% of visitors choose this area
GGuest User2025.02.09
Been open again for a few months after a 3-year pause due to horrible Covid policies by the govt. The hotel is still in good shape and has a soft-toned elegance. The location isn't the best for walking - Durban is a dangerous city and the hotel is not right on the beach. Service was top notch and the restaurant is on the expensive side, but not shocking. Room is lovely, elegant but not extravagant.
Hotel near Durban City Center,Durban74.1% of visitors choose this area
AAnonymous from Singapore2023.09.10
Before I arrived in Durban, I was always told about how dangerous the place can be. I don’t felt anything dangerous during my time. The hotel property are guarded with spike on the floor to prevent car from force entry. Entry and exit of the property, the driver are required to produce identity both in and out. I guess this all actions made us feels safe. We have a driver whom drove of to a nearby 4-6 minutes Nandos to buy takeaway. So can’t comment on the safety of the trip.
That’s a hourly rate car rental CLIQ which I believe you can prearrange to pick up on the hotel itself. Hotel does provide some tour packages. And if you need to leave your hotel early and unable to have breakfast, they can prepack for you and by far, it’s the most sumptuous packet breakfast I’ve ever received of the 80+ countries I’ve visited! Their service is good as well!
Hotel near Durban Beachfront,Durban22.2% of visitors choose this area
PPinkGirl2025.03.31
Easy check-in, fabulous view. Peaceful and Quiet. Breakfast was fantastic. Restaurant staff are super helpful and friendly. The pool was stunning and great ambiance.
However;
1. The bathroom was not clean. Please see the attached pictures of the hair left behind.
2. Nobody answered our room calls at 6 am
3. No dental kits are given/available
4. There are 0 lights in the ceiling. The side lamps and lights do not provide sufficient lighting.
5. The room was smaller than expected.
6. 1 small bottle of water is provided. The rooms are not provided with any more water except for this one small bottle. If you require more, you have to buy it.
Hilton is great staff are very helpful and do there job with a smile. Rooms are decent and views aren't so bad. Very close to malls and food places. Stayed a few times during ramadaan and found the hotel caters for muslim guests that are fasting which is great not forgetting the hotel is muslim friendly which means you can have some of the meat products without having to worry if it's halal or not. Will definitely return
This is the one of the best hotel of my trip in SA. The swimming pool is amazing and fantastic. The view is also very well.
I stayed in South Africa for 1 month and stayed in 10 different hotels. This one is really imprrssive. And I have view the best moon in my lives. I think I am even willing to cross half of the earth to stay there again. The room is not bad. But the disadvantage is the attitude of the receptionist and the professionalism of the restaurant staff are not good enough. Delayed the hotel's progress.
We had a wonderful stay. The hotel is clean close to canton tower. Staff was very helpful and friendly. Check in and checkout very easy. I would definitely recommend it and stay again. Breakfast is cheap.
Hotel near Durban City Center,Durban74.1% of visitors choose this area
AAnonymous User2025.08.04
Positive: Clean and today appearance. friendly staff. Bottomless soda/ice and regular water. Ice machine on ground floor. Easy access to central town and the highway. Simple book in/check in process. Bar on ground floor.
Negative: No elevator. A little expensive for what it is(an ocean view with breakfast is the same price). No fridge or microwave in the room makes bringing your own food complicated. McDonalds is your immediate neighbor but your only option in safe walking distance. Nearly no soundproofing.
I had a great stay with my wife as she was celebrating her birthday the staff was welcoming and helpfull also would like to thank the assistant General Manager Siphumele she really took care of us during our stay
The hotel is very good. It is considered very good in Durban. The facilities are very new, there is no strange smell, and the hygiene is also very good. The only complaint is that the breakfast is white rice, which is really not very appetizing. However, the service is very good.
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9.5/10
Amazing
MMegan SinghI recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable.
Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable!
The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable.
My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!
BBanksHilton is great staff are very helpful and do there job with a smile. Rooms are decent and views aren't so bad. Very close to malls and food places. Stayed a few times during ramadaan and found the hotel caters for muslim guests that are fasting which is great not forgetting the hotel is muslim friendly which means you can have some of the meat products without having to worry if it's halal or not. Will definitely return
GGuest UserThe hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.
PPinkGirlAnew Hotel has the best staff, amazing pool, wonderful landscape, and location. They are close to KFC, steers, fishaways- however the hotel itself makes the most delicious food and desserts. Thami , Sbo and Giraad were always helpful and did their best to welcome us and make us comfortable. Our room- 100A ( separate from the main hotel, which was amazing as it had the view of the garden and our own parking and space), did noy have wifi coverage. We had to walk to the hotel itself for network. If you do not have data or an SA Sim card,this can be an issue.
We did the following activities which were all in a 20 to 30 min close vicinity of the hotel.
1. Big 5 Safari at Hluhluwe Game Reserve
2. Emdoneni Wildcat cat Sanctuary
3. False Bay
4. Bayete Elephant Interaction
This was the best time of our lives as we thoroughly enjoy wildlife and the outdoors.
Thank you Anew Hotel. We will be back !!
AAnonymous from SingaporeBefore I arrived in Durban, I was always told about how dangerous the place can be. I don’t felt anything dangerous during my time. The hotel property are guarded with spike on the floor to prevent car from force entry. Entry and exit of the property, the driver are required to produce identity both in and out. I guess this all actions made us feels safe. We have a driver whom drove of to a nearby 4-6 minutes Nandos to buy takeaway. So can’t comment on the safety of the trip.
That’s a hourly rate car rental CLIQ which I believe you can prearrange to pick up on the hotel itself. Hotel does provide some tour packages. And if you need to leave your hotel early and unable to have breakfast, they can prepack for you and by far, it’s the most sumptuous packet breakfast I’ve ever received of the 80+ countries I’ve visited! Their service is good as well!
GGuest UserFirst the positives: the location is very beautiful, the rooms are spacious, comfortable and clean, and the staff are friendly. I was able to order dinner at the restaurant which was tasty. The location is also safe.
Cons: this BnB serves as a wedding venue (which is exquisite); however, the BnB should not allow private individuals to book a room if there is a wedding going on. I chose this BnB to be close to the airport but didn’t get a wink of sleep as the wedding party carried on into the early hours and the rooms were not soundproof at all.
I especially booked this BnB as it advertised that it had an airport shuttle. However, I was disappointed to learn that actually the BnB itself does not do this - they call a shuttle service which charges a ridiculous R600 for a 20 minute ride to the airport!
GGuest UserWe arrived late and had some trouble getting in the gate but as soon as I emailed and my husband honked the gates opened. We were greeted at the door and were helped with our bags. Was a beautiful home and we were in a double room for me my husband my step daughter her fiancé and one year old daughter so a bit squishy but slept the night very well in comfy beds. We had to leave early and they let me use their kitchen to make smoothies for my husband and I. My step daughter and her little family stayed for the breakfast which they enjoyed, very sweet little dining room, lovely communal areas to gather in. We found ourselves the only ones using these. Would be very happy to return if ever passing through the bay again.
BBaisekeleThe hotel is very good. It is considered very good in Durban. The facilities are very new, there is no strange smell, and the hygiene is also very good. The only complaint is that the breakfast is white rice, which is really not very appetizing. However, the service is very good.
Nnontando ngemaThe service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.
GGuest UserThis is the one of the best hotel of my trip in SA. The swimming pool is amazing and fantastic. The view is also very well.
I stayed in South Africa for 1 month and stayed in 10 different hotels. This one is really imprrssive. And I have view the best moon in my lives. I think I am even willing to cross half of the earth to stay there again. The room is not bad. But the disadvantage is the attitude of the receptionist and the professionalism of the restaurant staff are not good enough. Delayed the hotel's progress.
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