Recommended for women and couples!
Location: It is located in front of the station and is close to Izumo station from the window of the room.
[Facilities] There are many amenities and almost everything you need. Hair dryers and hair irons are also available. The entrance, large communal bath, and rooms are clean and cute.
[Customer service] Everyone smiled nicely and I was able to spend very comfortable.
I want to use it again.
The hotel is located by Lake Shinji. Some rooms have lake views. The hotel lobby is very large, the facilities are new and clean, the staff have good service, the parking lot is large, and the twin rooms have enough space. However, the wash basin is located in the corridor, which makes it noisy. Wake up the family. There is also room for improvement in breakfast.
As the room rate is cheaper than the surrounding hotels, so as to book. Arrived to find a hotel with a period, the receptionist in the evening was very friendly and enthusiastic, and the friendly smile was very patient to introduce the facilities in the store. When we entered the room, we had placed the tatami bedding for us. Although the facilities are slightly old, but the items and facilities are hygienic and tidy. Everyone sleeps very comfortably and the room is air-conditioned! And the large bath is in good size, an open-air bath, it must be good in winter, and you must come to soak and relax for two nights! The parking fee is only 300yen a night, very reasonable! 🙏 Very suitable for families!
It was easily accessible from Izumo Station and there was a convenience store nearby, so I had a very comfortable stay.
The room was also nice and clean.
I couldn't get a room at my usual hotel so I stayed here.
It's right in front of Izumo Station and the shuttle bus to Izumo Airport is right in front of it.
There are convenience stores nearby, Seven and Lawson, so you won't have any trouble having dinner at a nearby izakaya.
The room was also very clean.
There was a morning newspaper service in the elevator hall.
There aren't many long-term stays, so there is no laundry, so I went to a coin laundry about a 5-minute walk away.
They do dry cleaning.
The only thing that bothered me about my stay was the shower curtain! It smelled like damp laundry, so I couldn't relax in the bathtub.
I think they're busy, so even if it's impossible to dry it properly every time, I wish they could at least make it possible to change it.
Other than that, it was really good.
Also, you take the amenities you need from the lobby up, but
It said that you can only have one per stay.
I'm a woman, and I don't do much skin care, so one pouch of lotion and cream was enough for me to use morning and night, but I think it wouldn't be enough for someone who takes care of things properly.
However, I realized that the location in front of the station is really convenient, so I'd like to visit again if I can make a reservation.^_^
Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
Environment: There are many restaurants nearby, just next to the train subway station.
Hygienic: very clean
Facilities: Also very good, although the room is a bit small
Service: Breakfast is a bit simple, and it is cleaned up immediately after the time, and a bread is not eaten, although it has not been completely put away, and it is not allowed to eat! This is a bit strange.
Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
I remember it was a smoking room, but it may not be.
The hallway smelled like cigarettes, but I knew that when I made the reservation, so it was fine.
There was a bathroom, but it was just an ordinary public bath, so it was adequate.
It is very close to the station.
There is a parking lot connected to the accommodation, and it is cheap.
However, it is too close to the station, so you have to park in any parking lot, ask for the parking lot location, and go back to park. (The return is free.)
There are facilities such as convenience stores nearby.
The staff is friendly.
The room is small, so you can't open your suitcase.
It was a great experience, very much like a budget Japanese inn, with tatami floors throughout the building, a natural hot spring on the rooftop where you can soak in the hot spring and watch the stars and the night view, free massage chairs that were great, and a variety of free food.
The last entry for breakfast is at 9:00, so remember to get up early for breakfast. You need to queue up to enter at 7:00 on Saturday morning. I like the homemade seafood bowl and all-you-can-eat crabs the most. Every dish is very Japanese and the fruits are very sweet.
The hotel is affordable and I would like to stay in the same group of hotels again if I have the chance.
Great
180 reviews
9.2/10
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AANDREAS NUR JAHJAMatsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
AAnonymous UserThe hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.
GGlobal birdPrice performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
RREI YSIt’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !
啤啤梨mamiAs the room rate is cheaper than the surrounding hotels, so as to book. Arrived to find a hotel with a period, the receptionist in the evening was very friendly and enthusiastic, and the friendly smile was very patient to introduce the facilities in the store. When we entered the room, we had placed the tatami bedding for us. Although the facilities are slightly old, but the items and facilities are hygienic and tidy. Everyone sleeps very comfortably and the room is air-conditioned! And the large bath is in good size, an open-air bath, it must be good in winter, and you must come to soak and relax for two nights! The parking fee is only 300yen a night, very reasonable! 🙏 Very suitable for families!
出出差者It was a great experience, very much like a budget Japanese inn, with tatami floors throughout the building, a natural hot spring on the rooftop where you can soak in the hot spring and watch the stars and the night view, free massage chairs that were great, and a variety of free food.
The last entry for breakfast is at 9:00, so remember to get up early for breakfast. You need to queue up to enter at 7:00 on Saturday morning. I like the homemade seafood bowl and all-you-can-eat crabs the most. Every dish is very Japanese and the fruits are very sweet.
The hotel is affordable and I would like to stay in the same group of hotels again if I have the chance.
Ttravel with IlaEverything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
Jjo taroIt feels like an old inn has been renewed for private guests. The building may be old, but the interior is beautiful.
The single private room is super small with only a bed. Well, there is no problem with lying down and looking at your phone. It's a private room, but of course, you can hear the snoring in the next room, as well as the sound of opening the bag. It might be better to have an earphone.
However, there is an inner hot water, the location is good, and the price is sufficiently satisfactory.
YYolkieThe location is excellent, which is exact as the name across Matsue station. The staff from the front desk are very nice. You can pick up some daily necessities near the front desk (e.g. toothbrush, comb, teabags). I can open a 30 inch luggage and still have reasonable space in my room. The public bath is a bit small but cosy. It is worth to give a try if you wish to stay in Matsue overnight.
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