Hotels With breakfast in Maharashtra, India

I ordered a classic hamburger for dinner à la carte at the hotel. After 45 minutes, the burger bun arrived ice cold and soggy. I spoke to the waiter and told them that such service should not be provided. The hotel's solution was to offer a 10% discount on the bill. I was very saddened that such a beautiful establishment has such shortsighted management. I hope they improve.

Great stay overall. The hotel is conveniently located close to the airport, which made travel very easy. The staff were kind enough to accommodate an early check-in, which we really appreciated. Both breakfast and dinner were excellent. A very pleasant and comfortable stay.

We stayed for 2 nights at the Taj Mahal Tower. Unfortunately, when booking, there were no rooms left in the main Taj building, so I was a bit apprehensive. However, in the end, we had absolutely no regrets, quite the opposite! All the buildings are connected, so you essentially use the same pool and public areas. You can easily walk to the main building and admire it from the inside. It's a magnificent hotel with superb service, and I'm even a little glad we stayed in the Tower. Firstly, the Tower is taller, which means the Gateway of India is right at your fingertips.

Very bad reception service, a lot of confusion with extended stay and wrong billing and finaly not sent any invoice for stay.

It was a great experience. The restaurants are nice albeit you need to be sure if you like the authetic flavours from South Indian cuisine. As the paneer dish tasted a bit bitter due to different spices used in South Indian cuisine. Overall, great hotel and it is a peaceful to be in the large high ceiling lobby.

I really enjoyed my stay here! The team was warm and welcoming from the moment I arrived. The room was cozy and clean, with a comfortable bed that gave me a great night’s sleep. The hotel is in a very convenient location, and I loved the calm atmosphere. A few small improvements could make it even better, but overall, I would definitely stay here again.

Nice comfortable hotel in a quiet neighborhood. The airport is just a 10 minutes drive or cab ride from the hotel. Breakfast (available from 7 to 10am) is a mix of Indian and continental. My room was clean and comfortable, with fast hot water in the shower and stable wifi. The front desk was helpful and efficient, and both my check in and check out processes were fast. The room rate was also competitive. Overall I had a pleasant stay.

I was very disappointed with customer service. I have sent email requesting early Check In but no one bothered to respond back. During check in, full payment was made but during check out they charged me again for accommodation as they don’t have record that I have made payment. They took so long to verify that. If I don’t remember that I have paid at check in time I could have end up paying twice 😀

I am writing this to highlight a distressing incident during my stay, balanced by the professional way the management eventually handled it. On March 9th, at approximately 7:20 AM, a staff member entered my room (1010) without knocking, announcing themselves, or receiving permission. As a lady staying alone in India for the first time, I was incredibly shaken as I was just stepping out of the shower and not fully dressed. This was a significant breach of privacy and safety. However, I must commend the management for their swift and professional response once I raised the issue. They initiated a good service recovery, sincerely apologized for the lapse, and provided a formal assurance that they are reviewing their Standard Operating Procedures (SOP) to ensure this never happens to another guest. While the initial experience was very disappointing, I appreciate that the hotel took full accountability and showed they value guest safety and feedback.