Hotel near Euralille,Lille4.8% of visitors choose this area
SSAMUEL2024.04.08
Book this hotel because we had a train at 6am and it was next to the station.
We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people.
The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them.
And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.
Hotel equipment is old, but very clean. Outside the room is a large grass, suitable for taking children out to play. It rained and mushrooms grew, and I saw hares.
Opposite the hotel is a big shopping mall, it is very convenient to eat, but unfortunately it is not an apartment, you can't buy things and cook by yourself.
The restaurant downstairs is also very good. We consumed with customers at night and the service was very good. It was more troublesome to speak French.
Breakfast is DIY.
We were late getting there 00:00hrs, the security gate was shut. We called through for code, ok we’re in!
Machine asked for last name on booking- no booking found!! Put 1st and last name - booking found! Hooray, now 1am.
Room ok clean enough for 1 night, no towels at all for 3 people!!
Always smell of cigarettes smoking in room & corridor!!
The clerks on the morning shift and the evening shift are all very friendly and willing to communicate and inform about nearby supermarket facilities and so on.
The environment is very average, just enough for one night's sleep.
Being able to walk to Ikea next door was an unexpected bonus.
The breakfast croissant was delicious.
We wished for ecological reasons that there was no household, but we regretted once in the room because there was a huge amount of dust everywhere. Unfortunately, we did not have time to report this to the receptionist.
Excellent hotel, ideally located, close to the tunnel under the Manche, and Calais, very comfortable, spacious rooms, the hotel is very pleasant, because very comfortable, we feel right right there! The spa and swimming pool are superb, well-kept, light rooms. personally with small customer care, breakfast is royal, buffet, very garned, well-chemished, salty or sugared, The hotel is a hotel that is very nice and very nice and very nice.
Not far from the city center, the traffic is convenient, the front desk staff are very enthusiastic and can park for free. Breakfast is simple. The bathroom sewer tastes heavier.
84 reviews
6.7/10
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PHP 2,017
per night
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8.5/10
GGuest UserFairly good location but other Ibis hotels are right in the heart of the city for only a few pounds more. Ended up getting taxis home at night as there are some quite dark, lonely sections on the road home.
Service was excellent for such an affordable hotel- staff brought extra pillow on request, iron and ironing board, they were always smiling, polite and proficient.
In the room, there was one small, high up window making the room feel dark and hot. We were on level 1, higher bedrooms seemed to have better windows.
Mattress was comfortable but not attached or anchored in- it tended to surf away from the hard headboard and your one pillow then fell down between the gap. The pillows themselves were crap- I felt like a I was sleeping on a water balloon- when you rested your head on one section, it would go flat and inflate the other. We requested extras because I had recently had surgery and needed extra support and one extra was provided. I ended up using towels for extra support which was less than ideal.
Bathroom was clean, modern and had a nice, powerful shower. TV had access to Netflix and YouTube.
The air conditioning was FANTASTIC and powerful when it was on but then it inexplicably would turn off maybe 2/3 times a night and the heat would wake us up which was a shame. We run hot and like a colder bedroom so this might not be a deal breaker for you but it’s very important for me and affected my quality of sleep.
KKate ThomWe were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered.
Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.
BBertholdoThe room was clean but with a low hairdryer, the air conditioning was warm and the winter -4 was a full breakfast or breakfast buffet. And the best of all next to restaurants and shopping, and 10 minutes from the airport. And it has a taxi station that serves guests, very important because the uber/bolt cancelled when the race was short and the rates are up to 60 euros in flight hours instead of 14 euros. And the taxi charged 25.
GGuest UserHi I’m very happy first of all the location is fantastic, the room was extremely clean, clean bedding, clean cooking area , microwave was very clean the fridge as well toilet was clean , I felt at home , I did not go to restaurants I was cooking my own food which is excellent, the supermarket carrefour is just round the corner of the hotel , and the big shopping centre Eurasia Lille just round the corner excellent location to someone that want to save money on transport, another thing both Lille Europe station and Lille Flandre is just round the corner, it’s a walking distance, everything is just next to each other , I will definitely come back to visit Lille again and stay at the hotel, good customer care excellent communication, all staff can speak different languages which is excellent, thank you séjour Lille affaires apart hotel see you next time THANKYOU
AAnonymous Userif you compare from train station it is littbe bit far. But all is okay because lille is also small. Wifi is very well. Recommended hostel for lille.
AAnonymous UserArrived around 23:00 with reception closed. Access to the room was not available until the tourist tax was paid (1€60) but the out of hours machine only took credit card and I only had cash and Apple Pay. Luckily another person with a credit card was booking in and used her credit card for me in exchange for the cash.
The room was basic which was fine but the pillow was completely inadequate with no spare pillows available in the room and reception closed.
The bathroom door looked like someone had put a fist through it with no attempt at a repair.
Other nearby B&B hotels are much better. This is certainly in need of modernisation.
No tea and coffee making facilities but there were charge points for electric cars though
NNutbrowndogWe were late getting there 00:00hrs, the security gate was shut. We called through for code, ok we’re in!
Machine asked for last name on booking- no booking found!! Put 1st and last name - booking found! Hooray, now 1am.
Room ok clean enough for 1 night, no towels at all for 3 people!!
Always smell of cigarettes smoking in room & corridor!!
SSAMUELBook this hotel because we had a train at 6am and it was next to the station.
We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people.
The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them.
And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.
YYUCompact room but everything was in place and I had a comfortable stay
The staff is also kind and polite
The lounge is large and clean, you can drink when you want to drink coffee and spend a slow time
The location of the hotel is also the best location within walking distance to all the main locations of Lille
If you are staying in Lille, I would definitely recommend this hotel
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