I'm not sure why this hotel gets so many recommendations. In terms of room size and cleanliness, it was the most disappointing hotel of our trip!
First, I wouldn't recommend the balcony room. It's tiny, and all you get is a balcony that overlooks a dirty, messy, enclosed alleyway, offering no view whatsoever.
Second, the room truly is small. If you're traveling with two 28-inch suitcases, opening them up is a challenge. You might be able to fit one 28-inch suitcase by the window, but the other 24-inch one would have to stay by the door. And you'd have to close them up every time you wanted to open the door to enter or exit.
Third, the bathroom drain had a really strong unpleasant smell, especially after being closed up all night. Even running the fan didn't help; it would just switch off after a short while.
The hotel is quite new, and the overall service attitude was impeccable. However, breakfast was very basic, offering just coffee and tea with very limited choices – hardly any fruit or bread! It definitely doesn't compare to another hotel we stayed at for the same price.
Also, the elevator doesn't go directly to your floor. It stops halfway between floors, so you have to climb a half-flight of stairs with your luggage.
I caught the early flight to the airport. I had a few simple breakfasts and went to the lobby. After waiting for the arrival of the shuttle bus, I found that I accidentally left the passport bag and there was cash in the restaurant bag. After a while, the staff helped me deliver it very much. But later, when I got off the plane and exchanged money, I found that the cash inside must have lost the cash banknote of 250💶. The whole passport bag in Egypt was with me all the way. I lost almost ten minutes at this moment, and then unfortunately I had to end my trip to Egypt. I have left a message to the hotel to adjust the monitoring, but I don't know if there is any feedback and whether it can be found. At present, people have been to Tunisia to play, and the cash euros for the hotel are not enough!
赶早班机去机场,简单吃了几口早餐去大厅等接送大巴到时后,发现不小心遗落护照包在餐厅包里有现金,不一会儿有工作人员帮忙送了过来很感谢,但是后来下飞机换钱的时候却发现里面的现金定丢失了现金纸币250💶。整个护照包埃及全程都在身边,就这一会儿丢了差不多十分钟,然后很遗憾得结束了埃及之旅。 已经给酒店留言调监控但是不知道有没有反馈,能不能找回来。目前人到突尼斯 玩了,付酒店的现金欧元都不够了,晕😵💫!
Our honeymoon at your hotel was truly unforgettable. The scenery was breathtaking, and we had a wonderful evening at the revolving restaurant, which boasted not only magnificent views but also a delightful atmosphere.
However, what impressed us most was the incredible honesty and integrity of your hotel team. My wallet was lost, and the hotel staff went to great lengths to find and return it to me; their kindness truly saved our trip. We sincerely thank Mohamed and his colleagues for helping my husband recover his wallet, and also thank Alaa Ahmed at the front desk for her warm and professional service, as well as many other friendly staff members. Their kindness made our honeymoon even more perfect. We highly recommend this hotel to all guests seeking excellent service and a wonderful holiday experience!
My flight arrived really early, and it was a super short walk from the airport – just off the skybridge! I was so surprised and happy that the hotel front desk allowed me to check in early. It was perfect! I could get into my room, freshen up, and then head out to explore right away. This hotel is incredibly convenient for transit passengers! The room was clean, comfortable, and absolutely great!
The owner was really, really kind. He even went out to buy water and snacks for me. The place was very clean. It was close to the bus stop, so I didn't stay for one night, just washed up and rested. It didn't seem like a good place to sleep. The horn outside was too loud. However, it was clean and I really liked the owner, so I gave it five stars.
Fabulous! After a busy few days staying elsewhere in Cairo it was wonderful to reach the sanctuary of the Ramses Hilton. We were upgraded to an Executive room and spent a great afternoon just admiring the view and the Nile from our high balcony, and relaxing by / swimming in the (almost-hot!) pool. The room had everything we could ask for and the bed was super comfortable. Service was impeccable, and our dinner and a few beers were good value. Highly recommended 👌
The hotel is very conveniently located near airport, making it a best choice for travelers who are on short visit to or transit via Cairo. The facilities are outstanding with a well maintained swimming pool, nice restaurants, souvenir shops and with nice & attentive staffs. The check in was made a little earlier and smoother via online check-in. The room is clean, well maintained and spacious for the price range. The hotel offers free shuttle service to all the departure terminals (once in 30 minutes for 24 hours) and the complimentary buffer breakfast was awesome with a wide spread of menu items.
People were on a business trip in Cairo and chose this hotel that specializes in serving Chinese people. I really chose the right one!
The most surprising thing is breakfast, which is completely the gospel of our Chinese stomach. Hot and sour potato shreds, cold cucumbers, cabbage, these home-cooked dishes are very authentic. The egg fried rice is clearly grained, salty and delicious, as well as sweet potatoes, boiled eggs, fresh toast, French fries and fruits, the category is particularly rich. I didn't expect to eat such an appetizing Chinese buffet abroad. The taste is not bad with the food at home. Every day, I have a full breakfast and I am full of vitality.
The overall environment of the hotel is clean and tidy, the dining area is very refreshing and the ingredients are fresh. As a middle-aged person who runs business all year round, the most important thing is to eat smoothly and live well. This store fully meets the needs. It is recommended that compatriots who come to Cairo stay at ease!
I enjoyed my stay at the hotel and it was a very pleasant experience. Very quiet and secure hotel with all facilities needed and more. Staff and room service excellent and I recommend this hotel.
Wow, this place is really great and offers excellent value for money. The facilities are top-notch, and the other guests are very polite and respectful of personal space. The staff here are some of the best English speakers I've encountered in Egypt. They were incredibly caring and thoughtful when I asked them to help me communicate with locals. One lady even helped me loosely plan my itinerary for the next few days. I'd definitely love to come back and stay in one of their private rooms if I get the chance.
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83 reviews
9.3/10
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GGuest UserThe hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
GGuest UserWe've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend
SShiv KamleshkumarMy stay at Renaissance Cairo Mirage City was nothing short of amazing. I always, always felt well taken care of by the staff here, and, in particular, I must highlight the staff at the breakfast buffet as I always found them to be so genuinely kind and considerate. The rooms were also quite spacious and the architecture of the hotel reminded me of Paris which I loved. In addition, the hotel provides a complimentary shuttle for airport pick-ups and drop-offs, which is incredibly helpful as I don't think Cairo Airport is the easiest for tourists to get out of with all the people haggling you for a ride.
GGuest UserWe would definitely come back again! We have enjoyed staying at Salam 275 hotel during our visit to Cairo. The room we booked was exactly as it’s described online, the stuff are very nice and respectful and they go above and beyond to help their gusts with everything they need
And specially MOHEMADE RIFAD who work at the front desk is a supper genuine, very special nice man! The first night we checked in at their hotel, we did not have any Egyptian currency yet to purchase anything, and thus, he went ahead and paid for all of our meal from his own money… (and offer to help if theirs anything else that we need) and we returned his money to him the next day.
They assisted us with everything we need at the hotel and or outside, directing us touring the city, places to go and even find us the honest taxi drivers that we can use. We appreciate their hospitality
Tteachutube1Prime Residence in Katameya has truly become our go-to spot every time we visit Egypt. The location is incredibly convenient—just a short drive to central New Cairo attractions like Festival City Mall and other popular shopping areas. Its proximity to the access road to the North Coast and being only an hour away from Ain Sokhna makes it a great base for exploring beyond the city. The highway and bridge network also make trips to Downtown Cairo and Giza smooth and hassle-free.
The apartment itself is cosy, impeccably clean, and has a fresh, welcoming scent that adds to the overall comfort. Check-in and check-out are effortless, and the added perks like secure parking, gated community access, a clubhouse, and pools elevate the experience. It’s a perfect mix of comfort, accessibility, and peace of mind. Highly recommended!
AAnonymous UserI was very satisfied; this stay far exceeded my expectations! The hotel's location is excellent, close to the airport. The front desk staff were warm and professional, check-in was quick, and they even thoughtfully upgraded my room. The room was very clean and tidy, the bedding was comfortable, and I slept soundly all night. The bathroom had a separate shower and toilet, and the water pressure and temperature were very stable. I especially want to commend the breakfast; it was varied, a fusion of Chinese and Western dishes, and the taste was fantastic. In short, every step from check-in to check-out was comfortable and satisfying, and I will definitely choose this hotel again next time I visit this city!
GGuest UserThis is a friendly and clean hotel. I requested early check-in, and they responded promptly. I had a very comfortable stay and returned.
However, the hotel entrance is quite far away, and taxis often have trouble finding the entrance, so I often end up canceling and returning.
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