Hotels With Breakfast in Puerto Plata, Dominican Republic

Everything was fine in the facilities, the problem was the penalty they charged me for being Dominican. You should charge everything for the same reservation and not have the awkward moment at check-in time.

I enjoyed my stay at Casa Marina. Nice friendly service. Conveniently located steps away from Playa Alicia. Also has its on private beach. Buffet restaurant couldn't be positioned any better to enjoy the beauty of the sea while enjoying a delicious meal. Breakfast lunch and dinner was always good you will always find something that's to your liking. Only thing that I didn't agree with is the guest policy, the hotel doesn't allow ” outside guest.” Other than that. I would stay again

I have never written any reviews before, but this time I felt compelled to share my experience. I highly recommend visiting Casa Colonial as soon as possible. Our family vacation there was truly magical. From the exquisite architecture and interior design to the attentive staff, delectable cuisine prepared by the chef, and the luxurious pool and spa facilities, every aspect exceeded our expectations. We have been searching for a destination like this for a long time, and Casa Colonial surpassed all our hopes. We were pleasantly surprised to find that it is also very accommodating for families with children and babies. The personalized, warm, and exceptional experience we received at Casa Colonial, complemented by the stunning tropical views, is unparalleled. This establishment certainly deserves a five-star rating.

They need to be more precise on the type of room. We had to pay 100 dollars more per person per night, supposedly because it was for the international market, which we did not like at all. Since we went out of budget

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Close to the action close to the beaches close to the shops privileged location Very friendly staff heard you have to speak Spanish otherwise it's hard and less good service, the Americans who swarm in this hotel know something about it. Clientele a bit redneck, mostly New York suburbs speaking very loudly and believing themselves to be important. The restaurant of the hotel is not badly clean confirm and in the rates of the area. The rooms are a bit dated. The pool is nice and never anyone in it, cleaned every morning

The customer service experience and nightly entertainment is what sets it apart from other all inclusive resorts. The employees do not expect a tip (unlike jamaica). The staff all go above and beyond to make your stay / vacation a pleasant time. Special mention to Star & Sol whom do an amazing job facilitating the Kids club/ Delfi club. They have themed programming and activities for kids daily. The nightly entertainment was amazing. They had an Africa Show - it’s their rendition of Lion King with a love story. It’s great value this resort. Their sister resort next door Senator is upscale; however, I didn’t find the nightly entertainment as good.

The hotel is Average, nothing special to communicate, Food was ok, if you walk to Casa Blanca buffet.

I have never written any reviews before, but this time I felt compelled to share my experience. I highly recommend visiting Casa Colonial as soon as possible. Our family vacation there was truly magical. From the exquisite architecture and interior design to the attentive staff, delectable cuisine prepared by the chef, and the luxurious pool and spa facilities, every aspect exceeded our expectations. We have been searching for a destination like this for a long time, and Casa Colonial surpassed all our hopes. We were pleasantly surprised to find that it is also very accommodating for families with children and babies. The personalized, warm, and exceptional experience we received at Casa Colonial, complemented by the stunning tropical views, is unparalleled. This establishment certainly deserves a five-star rating.

The customer service experience and nightly entertainment is what sets it apart from other all inclusive resorts. The employees do not expect a tip (unlike jamaica). The staff all go above and beyond to make your stay / vacation a pleasant time. Special mention to Star & Sol whom do an amazing job facilitating the Kids club/ Delfi club. They have themed programming and activities for kids daily. The nightly entertainment was amazing. They had an Africa Show - it’s their rendition of Lion King with a love story. It’s great value this resort. Their sister resort next door Senator is upscale; however, I didn’t find the nightly entertainment as good.

Not even a 4*, sadly. This resort has potential to be something better. Let me get the not so great stuff out first: no decaffeinated coffee (unless you want instant) in the coffee shop. Public restrooms had doors that wouldn't close or locks that did not work. Vendors are either very persistent or busy lounging on the resort lounge chairs. Sometimes chatting with the security. Drivers of the ”little vans” can be dangerous, speeding along. Some of the landscaping is overgrown and blocks views. Saw someone nearly get hit by a van as she went to step on the pathway. Beach ”grill” is a very limited buffet. Food would be brought out, wrapped in plastic wrap around 10 and restaurant would open at 11. Food was overcooked, cold and soggy. Reservations are a most. Can only be made one day in advance for next day only. The service in all 3 a la cartes was good. Food was inconsistent. Mexican we had 2xs once excellent and once not good at all. Same meal ordered. Husband had some beef dish and he said it had the strangest ”texture” and gross. Food, everywhere, was average at best. Beverages: juices tasted like fake sugar. Frozen drinks were syrupy and not frozen. Unless you wanted to order a pina colada or coco loco at $4USD or $6 with rum. Water in bottles in room only. Otherwise you get a cup full. Resort was jammed with locals or those from cruise ship on day pass. Cruise ship clients got beach wait services and were able to bring food out of the grill. Food was replenished and fresher at the beach on the day the cruise ship day pass people were there. These people were ”treated” better than those guests on site. When waiting at reception, it seemed at that all the associates were happy to chat up the locals checking in. We waited and finally, had to chase someone down to answer a question. The locals obviously got preference and better service than other guests. We were in adults only room block. Came back to the pool for an afternoon swim and the pool was drained. No explanation. We paid extra (2 couples in 2 separate rooms)for the adults only area. The other pools were loud and had games or loud music and kids. Not what we booked or paid for. When the pool became available, the bottom is so rough you need to walk carefully. The filter/skimmer was not working. We pulled leaves out of the water. Then there was the handfuls of fake hair. Locals arrived with their large, loud speakers drinking and smoking in the pool late into the night. No quiet swim (or any swim because the pool was crowded). The noise bounced off the walls and could be hear around the other side of the buildings. The room we had was very dark, even with all the lights on. The toilet seat did not fit the toilet. Patio door was difficult to open and squeaked loudly when pushed. There was frequently the sewer smell in the bathroom. It was coming out of the shower drain. Shower didn't drain, sink stoppers didn't close, lighted makeup mirror didn't light, ceiling did leak in the bathroom

top service very good food only complaint the wify and safe not included. excellent alcohol. very good sports service. as well as the spectacle and the show Friday and Saturday also a disco atmosphere of the hotel for the majority of Dominicans August 15 the divine beach.

Everything was fine in the facilities, the problem was the penalty they charged me for being Dominican. You should charge everything for the same reservation and not have the awkward moment at check-in time.

They need to be more precise on the type of room. We had to pay 100 dollars more per person per night, supposedly because it was for the international market, which we did not like at all. Since we went out of budget

The hotel is Average, nothing special to communicate, Food was ok, if you walk to Casa Blanca buffet.

I enjoyed my stay at Casa Marina. Nice friendly service. Conveniently located steps away from Playa Alicia. Also has its on private beach. Buffet restaurant couldn't be positioned any better to enjoy the beauty of the sea while enjoying a delicious meal. Breakfast lunch and dinner was always good you will always find something that's to your liking. Only thing that I didn't agree with is the guest policy, the hotel doesn't allow ” outside guest.” Other than that. I would stay again

Close to the action close to the beaches close to the shops privileged location Very friendly staff heard you have to speak Spanish otherwise it's hard and less good service, the Americans who swarm in this hotel know something about it. Clientele a bit redneck, mostly New York suburbs speaking very loudly and believing themselves to be important. The restaurant of the hotel is not badly clean confirm and in the rates of the area. The rooms are a bit dated. The pool is nice and never anyone in it, cleaned every morning

A very beautiful view in a quiet place.

From United States, we stayed Feb.2023 ..They say the credit card machine denied our card.. but later we called the bank to find out card was ok and no restrictions.. so the real reason was, they want you to pay in cash!.....then secondly the front desk darker girl tried to give us two dirty rooms with some employee guys clothes still in the warn down room.So we threatened our refund back and were online to cancel immediately thru booking.com..we are long time members...so that's when the front desk girl, gave us best room with ocean view and pool and garden restaurant view.. and very clean and big....so demand your refund if problem, and they will keep you happy!👍

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.