Nice hotel. Our room could be a little cleaner. Lot of hair and coffee spill on the carpets. You get free city public transportation ticket. Which was nice.
The location of the hotel is very good, very good, and then the hotel service is also in place, although the price is a bit expensive, but all aspects are quite satisfactory, each determination may be that the room is still relatively small, there is no other problem
The hotel has buses to take passengers to and from the train station, which is very considerate. The hotel is only a 5-minute walk to the cable car station; the hotel provides a pass for the cable car and buses in the area, which is very considerate. The room is big enough, but the only drawback is that there are no basic facilities such as a hot water kettle and a refrigerator, and there are only two water cups. In the freezing mountain environment, it is not possible to boil hot water for hot drinks (such as hot coffee or chocolate), which is very disappointing. convenient. It is recommended that the hotel add a hot water boiler.
A great hotel with many facilities such as pool and sauna, very good food, very good and friendly service. We felt well. Bade coat, kids playroom, air hockey, table tennis plate and much more, so also ideal for families. Eat in the restaurant.
Realy cool hotel.Freshly renovated in 2022. 5 restaurants for all kind of tastes. A nice , cosy and big lounge with fire place. Close to ski lift Signal (500m) 10min by feet or one bus stop away.
The only downside is that on the hillside, it is cold in winter, the ground is slippery, and it is dangerous to go up the slope.
The environment is first-class, lake view, land view, mountain view all inclusive!
The spa is good, but there is not much space, ten people are very reluctant.
The restaurant and bar are the highlights.
Fortunately, there is a special car transfer. The room is large and the number of tea bags is abundant.
It's a little over a 15-minute walk from St. Moritz station. There are many slopes, so it may be a little difficult to move around with a large suitcase. However, the hotel staff were really kind, and I'm glad I stayed here! The hotel has a restaurant, which was very clean and the pizza was delicious! The room was also clean! The bathroom was also clean!
The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day.
Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again.
My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa.
Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel?
The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long.
Breakfast was quite good we enjoyed this the most.
To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.
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GGuest UserI booked to stay in a dorm of 4, however there were 5 beds in the room. Not a huge problem as there ended up only being 4 people staying, but the extra bed did make the room feel very small.
The toilet and shower room are very dated, there’s only a single toilet and shower for around 3 dorm rooms. I guess you could go to another floor/block, but I’ve never seen this before in a hostel of this size. The toilet and shower were kept clean though.
The lounge area is nice and spacious, the staff were helpful with any questions and there’s lockers both in the room and the basement. Certainly not a bad hostel, but was expecting better.
SSteffen HESCHE 1The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day.
Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again.
My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa.
Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel?
The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long.
Breakfast was quite good we enjoyed this the most.
To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.
GGuest UserThe most convenient location when getting off of the train, directly across the street from the station!
The hostel is a 15 minute walk from the town main street and has a restaurant right next door, also.
The hostel itself is neat, although there is no elevator it's only got 3 floors and the stairs were spacious enough so getting to the room wasn't too bad.
The mixed 6bed dorm on the 3rd floor was rather small, it may be challenging to move around it should all the beds be filled and everyone would have luggage. The pillow and duvet covers were really nice, clean and felt good on the skin. The room temperature was good. Both, the towels and the room locker were extra (CHF 3 for the towel, CHF 2 for the locker). The window was overlooking the train station, so although it wasn't ”mountain view”, it was entertaining watching people get off the Bernina Express and take selfies and posing as groups before hopping back on.
The bathrooms are separated for male/female and are spacious, the female portion was clean and the water was nice and hot.
The common areas had seating, electric kettle, books.. but nothing much was happening there.
The restaurant seemed cozy with its fireplace, it is a shame it is limited to certain hours :( and the guests are expected to leave promptly. Breakfast ends at 10am and the staff does check to make sure everyone is gone. Dinner is 6-8pm I believe, and again, after dinner the place is locked down. It would have been lovely to be able to sit by the fireplace after dinner.
Breakfast was tasty and provided some hard boiled eggs, yogurts, muesli, cereal, breads, jelly, honey...
Reception staff was very friendly and helpful!
Overall a great stay and I would stay again.
GGrace Chee Wai AngThe location was further then anticipated. The room was exactly the same as shown in the ads.
Though yhe room we had selected was tiny, it was clean and the attached bathroom was big
However, the glass panel sitting on top of the side of bathtub isn't fixed, making getting in and out of the tub unsafe, as the glass panel is the only element that one could hold on to in order to step out of the tub. The receptionists weren't too interested in attenting to hotel guests.
But, overall experience was elevated due to its design/structure uniqueness; an ex-jail building. It's communal kitchen and lounge space were great space where we'd spent some of our time. There were also a lot of common shower rooms and WCs within the building, which was great as the 4 of us needn't queue for the washroom especially in the early morning.
ZZhenweiningmengI chose to rest in the town of Chur for one night and take the glacier train to Zermatt the next day. It was a good choice. Chur was quiet and fresh. I accidentally discovered a century-old chocolate shop and a 50-year-old glassware shop.
The hotel is very convenient, a 10-minute walk from the train station. The room is large and comfortable, and you can see the beautiful scenery by opening the window
GGuest UserVery simple accommodation. There is nothing in your room. I would say this is the cheapest option in Khur although it is not worth the price.Too expensive for this service.
Breakfast is relatively good which mainly provide cheese and hams.
Shared toilet didn’t get cleaned for few days.
AAnonymous UserThe hotel has buses to take passengers to and from the train station, which is very considerate. The hotel is only a 5-minute walk to the cable car station; the hotel provides a pass for the cable car and buses in the area, which is very considerate. The room is big enough, but the only drawback is that there are no basic facilities such as a hot water kettle and a refrigerator, and there are only two water cups. In the freezing mountain environment, it is not possible to boil hot water for hot drinks (such as hot coffee or chocolate), which is very disappointing. convenient. It is recommended that the hotel add a hot water boiler.
GGuest UserGreat little hotel. Recently renovated with a lift (elevator) and fresh decor. Very comfortable rooms, great beds and bedding and excellent ensuite. Fairly quiet location even though in the heart of town and surrounded by old town sights. Hundreds of restaurants nearby. Good buffet breakfast of usual European variety. Helpful, friendly staff.Fridge and coffee maker in room (no cooking allowed). Overall great experience. Would definitely stay again and highly recommend.
GGuest UserA charming hotel, clean and modern rooms. There are 3 different restaurants which looked very very nice. I need to come back next time, especially to the steak house.
We only had breakfast, which was very tasty. Different kind of fresh artisanal bred and Zopf, fresh smothies, local cheese, fruits and many more. The coffee was excellent (I love good espresso), but also tea was offered in a large variety. The omelet was complementary and made with mountain cheese and tomatoes. We could cut ourselves fresh dried ham from the Berkel machine - very cool!
The hotel ist just next to the nordic ski track and they offer a shuttle (or 10min walk) to the alpine resort.
Thank you very much for the excellent service and very kind staff.
We will come again
GGuest UserWe booked Randolins just for 1 night as we took Glacier Express from St Moritz. The hotel receptionist kindly waited for us beyond 10pm closing time and helped to check in. The room was small but clean. Fresh air from the window not from the air conditioner and drinking water from the tap is something missing in daily life. The bathroom was on the corridor, but there were no neighbors so it was convenient and easy to use. I would say it is value for money.
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