Very good stay exceeded my expectations. Very close to geneva airport and 15 mins to city center with the tram. Will stay here again if i ever visit geneva again!
Management please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
The location is excellent and super convenient, literally just steps away from the lake! The facilities are complete, everything is spotlessly clean, and it's wonderfully quiet. The front desk service was also top-notch. This is definitely my go-to hotel for both business and leisure trips, especially since you can cook your own meals here.
The hotel boasts a great location, just a straight walk from the train station, with plenty of supermarkets and restaurants in the vicinity.
While the hotel is a bit older, it doesn't feel dated, and the rooms are clean and tidy. Despite being street-facing, the windows offer excellent soundproofing.
My only complaint is that when the window is open, it's positioned too close to the bed, making it easy to accidentally hit and get scratched when walking by. Both my friend and I bumped into it, resulting in scratches and even drawing blood.
I recently stayed at Novotel Genève Centre and had a fantastic experience! The location is incredibly convenient, close to Lake Geneva and major attractions. The rooms are modern, spacious, and well-equipped, providing a comfortable retreat after a day of exploring. The staff provided exceptional service, ensuring a seamless experience. A perfect choice for both business and leisure travelers !
Excellent location, right opposite to Geneva station. Allow early checkin, very nice services from staff. Room is clean and new. Great washroom setup and accessories. Suitable for business travellers too, will definitely book again next time.
It was very unclear where the airport pick-up point actually was when you come out of the building. All they told me on the phone was that it's terminal 1, gate 3 and a black van. Well if they had elaborated and explained that you go past the taxi ranks to the coach pick-up section, that would have been far less stressful at 11pm. Once there, there was indeed a black van with the 'Nash' branding on the side which arrived in 10 minutes. A short ride away (5 mins) and we got dropped off at the hotel. Late check-in is at the reception desk in the airport hotel next door. For some reason, the lift in the hotel next to reception wasn't working (myself and another guest tried to get it to work) - meanwhile some hotel employee was on the phone in the room next door. I then had to carry my 23kg bag fortunately up just one flight of stairs, but this would be an issue for other guests with limited mobility. Transfer back to the airport the next morning was pretty smooth. In summary, clearer instructions around the pick-up and a working lift would have improved the experience, but it was still perfectly adequate and convenient for an early morning flight at 7am.
The location is extremely great. Just a few minutes walk from the train station. Super convenient. And there are convenience stores, supermarkets, eaterie,s etc in the train station, super convenient. The hotel is clean & bright. The staff are courteous and helpful. The check out time can be extended to 12noon. The bed is comfortable. Bathroom is clean with sufficient amenities. Would highly recommend this hotel.
The hotel and room were very comfortable, the staff was very friendly and helpful. Only little minus, it's right in the red light district but, it's very central in Geneva and very convenient for the train station with a five minutes walk. All in all, a great experience and a recommendation. I would stay there again if visiting Geneva. The check in staff was very helpful and efficient.
Very clean hotel with microwave, coffee machine & kettle. Towels are plush. Can ask for additional amenities items at counter. Airport shuttle runs every 20 mins till midnight, very convenient.
Very Good
172 reviews
8.7/10
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GGuest UserManagement please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
GGuest UserVery good stay exceeded my expectations. Very close to geneva airport and 15 mins to city center with the tram. Will stay here again if i ever visit geneva again!
GGuest User🇨🇭 Geneva Old Town Guide (For Under 30s)
Explore the charming cobblestone streets, hidden courtyards, and vibrant culture of Geneva’s Old Town (Vieille Ville) with this 3-day itinerary designed for young travelers who love history, culture, and a bit of fun.
🗓 Itinerary
Day 1: Arrival & Old Town Orientation
Morning: Arrive in Geneva and check into your accommodation.
Afternoon:Start at Place du Bourg-de-Four, the heart of Old Town.
Visit St. Pierre Cathedral – climb the tower for panoramic views.
Explore the Archeological Site beneath the cathedral.
Evening:Grab dinner at Les Armures, a cozy Swiss restaurant.
Enjoy drinks at Le Verre à Monique, a stylish speakeasy-style bar.
Day 2: Culture & Chill
Morning:Breakfast at Birdie Food & Coffee.
Visit the Maison Tavel – Geneva’s oldest house turned museum.
Afternoon:Walk through Parc des Bastions and play a giant chess game.
Visit the Reformation Wall and learn about Geneva’s Protestant history.
Evening:Dinner at Café du Bourg-de-Four.
Optional: Catch a performance at the Grand Théâtre de Genève or enjoy live music at La Bretelle.
Day 3: Markets & Views
Morning:Brunch at Café du Centre (great for people-watching).
Stroll through the Plainpalais Flea Market (Wednesdays & Saturdays).
Afternoon:Visit Musée d’Art et d’Histoire (free entry).
Walk up to Promenade de la Treille to see the longest wooden bench in the world and enjoy the view.
Evening:Sunset drinks at Rooftop 42 or Les Voiles (seasonal).
Optional: Night walk along the Jet d’Eau and Lake Geneva.
🏨 Accommodation (Budget-Friendly & Stylish)
City Hostel Geneva – Affordable, clean, and social.
MEININGER Hotel Genève Centre Charmilles – Modern, great for solo travelers.
Hotel Bel’Espérance – Quaint and centrally located in Old Town.
🍴 Food Recommendations
Budget Eats:Chez Ma Cousine – Famous for roast chicken.
Holy Cow! Gourmet Burger – Tasty burgers, student-friendly prices.
Manora – Self-service with lots of options and lake views.
Coffee & Brunch:Boréal Coffee Shop
Café Remor
Sweet Treats:Du Rhône Chocolatier – Iconic Geneva chocolate.
Martel Chocolatier – Try the pavés de Genève.
📌 Tips
Transport: Geneva offers a free public transport card if you stay in a hotel—ask at check-in!
Language: French is the main language, but English is widely spoken.
Budget: Geneva is pricey—look for lunch specials and free museum days.
Weather: Pack layers; it can get chilly even in summer evenings.
Local Etiquette: Greet with a polite “Bonjour” and don’t forget to say “Merci”!
KKFManThe Ruby Claire Hotel is situated in central Geneva, very convenient to getting around especially for first time visitors. Staff at the hotel were super friendly and helpful. Rafael, the staff who checked us in, recommended us a number of places of interest worth visiting, showed us the best way (transportation) to get around the city, and public transportation was free as offered by the hotel. Knowing that we’d be staying for three nights, he recommended us to take the “daily make up room service”, rather than the welcome drinks. Good advice! Self service coffee and teas were available for free from the “library” situated on each floor, 24/7. Highly recommended!
GGuest UserEverything is pretty decent - clean room with decent space and friendly front desk that speak perfect English. The location is not very ideal for tourists, but it has a bus stop just downstairs of the hotel.
GGuest UserWe booked a triple room but were pleasantly surprised to be upgraded to a suite on the top (5th) floor. It featured a spacious outdoor terrace directly facing Lake Geneva, with panoramic views of Mont Blanc in the distance. If you're planning to book this hotel, I highly recommend requesting room 570 or 571. While other rooms on the 5th floor also have outdoor terraces, they offer only a side view of the lake. The facilities, however, were just average. The air conditioning, in particular, was very weak. Given the recent heatwave in Europe, the inadequate AC made our stay quite uncomfortable.
GGuest UserIt was very unclear where the airport pick-up point actually was when you come out of the building. All they told me on the phone was that it's terminal 1, gate 3 and a black van. Well if they had elaborated and explained that you go past the taxi ranks to the coach pick-up section, that would have been far less stressful at 11pm. Once there, there was indeed a black van with the 'Nash' branding on the side which arrived in 10 minutes. A short ride away (5 mins) and we got dropped off at the hotel. Late check-in is at the reception desk in the airport hotel next door. For some reason, the lift in the hotel next to reception wasn't working (myself and another guest tried to get it to work) - meanwhile some hotel employee was on the phone in the room next door. I then had to carry my 23kg bag fortunately up just one flight of stairs, but this would be an issue for other guests with limited mobility. Transfer back to the airport the next morning was pretty smooth. In summary, clearer instructions around the pick-up and a working lift would have improved the experience, but it was still perfectly adequate and convenient for an early morning flight at 7am.
KKamalathaI went a day earlier to confirm my stay with the hotel. They couldn't find my booking. I showed them my confirmation on my phone. I was told that they can see my confirmation number but no payment was made by trip.com. They assured me that such has happened before and told me to be on the safe guard book another room as a standby. They assured me that they will not swipe my card until matter is resolved. That assurance made me check in. I kept coming to the front office every now and then and I was told it was resolved. Only on the last night I was told that by Trip.com of the error in the address. In the meantime the hotel had swiped my card. Surprisingly they did not honour the feedbacks I gave to Hotel Montana Geneve and Hotel Montana Zurich. There was no email to apologise for the oversight and delay in handling. I went to the hotel one day earlier to check, they could have attended to it and not confidently putting the blame on trip.com since there has been previous incidents where [ayment was not received.
I thought Hotel Montana group could have handled this matter better. Quite disappointing.
RReshmabanu SulemanMy favourite hostel after visiting 4 5 hostel in europe having good variety of breakfast but only problem there was no sausage or slices or chiken which is halal had to eat only vegetarian breakfast. It's having good location easy to access to public transport and near by tourism also had free transportation card which helped alot enjoyed the stay for sure will come back again to stay
GGuest UserExcellent location for the Geneva stadium with a shopping mall next to the hotel with restaurants, supermarket and cinema/bowling alley. Great transport links to airport directly by bus within 35-40 min and into the centre.
Staff- friendly and efficient.
Toiletries provided but no lotion available.
Rooms clean and large enough.
Beds and pillows comfortable. Universal plug sockets and usb charging available in the room.
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