The air conditioning in the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the sound of talking in the next room is very clear.
The air conditioning of the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the voice of the next room is very clear.
The room is super large, two large beds of one meter and five, breakfast is also very rich, bacon, sausage, scrambled eggs taste good. Bread, yoghurt and cakes come in a wide variety. Oatmeal is also quite suitable for the taste of the oriental.
Was pleasantly surprised by this hotel given some of the reviews. The room was clean and updated. It was equipped with a refrigerator and coffee pod machine. Bed was comfortable and there was lots of hot water to shower. Shampoo, conditioner and body wash was provided. No water was provided in the room but there is a water dispenser in the lobby to refill a water bottle (they should mention this at check-in). All the staff I interacted with were polite and helpful. My only complaint about the room is that the shower could have more water pressure, but it was sufficient for a shower. They do seem to take guest comfort seriously as I overhead a conversation about a guest who had been asked to leave because they were disturbing other guests.
The hotel is located on the east side of the airport and they provide shuttle service. There was some traffic noise but we were not disturbed by the planes. There is a restaurant attached to the hotel as well as several others within a 5 to 10 minute walk.
I would happily book this hotel again.
The advantage is that the hotel has a shuttle bus to pick up and drop off the airport and there is also free parking. The sanitation work is quite poor, and the sanitary appliances are not clean. It is estimated that the stains left by the cockroaches in one day and two days are not true.
I like the lobby close to Eastman School of music  pretty good location  and has hot water very luxurious and yummy Japanese restaurant nearby and some light snacks for free come get your money worth but no breakfast sadly 
Unexpectedly staying at this hotel is not the same as Hilton in China. But still very good, the key location is very convenient, not far from the highway, access is very convenient
Overall it's OK, but it really doesn't meet the five-star standard. It's relatively old, the location is good, the service is generally OK, but it doesn't meet the five-star standard. I stayed for 9 days, and the housekeeping sometimes knocked on the door at 9 or 10 in the morning. Fortunately, I was awake. I had to check out today. The housekeeping knocked on the door at 9 o'clock, but I was still asleep. Then I hung a sign at the door saying ”Do Not Disturb”. They knocked on the door again and asked what time to check out, but I had already told the front desk about the delayed check-out. I feel that their links are flawed. Some staff feel that they are enthusiastic and enthusiastic about their work, and they will answer questions in a timely manner, but some do feel that their attitude is casual.
The lobby is well decorated, and the rooms are average.
Staff was very professional and polite. Room was clean but the carpets are nasty. Walls are paper thin, You can hear your neighbor going to the bathroom(literally). Walking in the hallway, you can hear peoples conversations from their rooms. The restaurant food is good but they close very early. There is a little convenience area where you can purchase water, soda and snacks.
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102 reviews
8.8/10
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KKimKim Dight IuffredoWe decided to change hotels from our original in hell's kitchen to this one close to the park. We stayed for 3 nights in march 2024. We had a twin room on the 6th floor. Room 650. The entrance is quite grand and the lobby is really big. We checked in around 1600 hours. It was easy and we were aware of the additional charges, tax , deposit and resort fee. We'd read the reviews about the lifts being busy and some out of order. This was not an issue for us. Easy enough to walk the 6 flights of stairs as necessary. The check in staff were friendly and polite. We asked for a kettle for our room. This was delivered as were tea bags, sugar and milk along with paper cups. The room was ok. The beds were a good size. The view was of the street. The windows opened. The bathroom looked ok too. It had a bath tub. I wanted a bath. The shower was in the bath. On the surface, everything looked clean enough. The decor was a bit tired. There was a safe in the closet. The bedside lights had usb sockets and plug sockets. Very useful.
Once we were settled we started to notice issues. The bath plug didn't close. It was a push down plug. I didn't get to have my bath! The walls in the bathroom were dirty. When the shower water dripped on the tiles you could see black mould running down and into the bath tub. The mirror in the bathroom was peeling. We saw a bug running across the table area! We spoke with the cleaning staff and they said they would clean up the dirty tiles. We also spoke with reception. Someone was sent to our room to fix the plug in the bath tub. They didn't fix it. They removed the casing on the tub and just left it on the side. We reported this again and everything else we came across that was faulty or not acceptable. The staff were very polite and apologetic yet nothing actually got fixed. The edges of the room were really dirty.
The lounge area on the ground floor is really nice and the bar is well stocked. The loos though were not very clean and you did have to queue to get in to them. Access only with a room key.
The actual hotel is connected to the Manhattan Club Hotel. We used the bar on the 26th floor a couple of times. It was really nice.
Upon check out we reiterated the issues that we had and staff were very apologetic and returned our deposit and resort fee. Maybe that's why a resort fee is added to these hotels. You feel like you are getting something back when in fact I don't believe a resort fee is actually that fair. Are you paying for the use of a kettle? The bar? It is listed what the resort fee entitles you to. As I mentioned, I was aware of this.
Would I stay here again? Probably not, despite the great staff and fab location and cheap room rates. I understand there is a refit of the lifts going on. Not sure about cleaning and updating of the decor. Something needs to be done to improve this hotel. I think it was probably quite glamorous back in the day.
AAnonymous UserManaged to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
BBINBINExcept for an extra charge of $ 49 per person per day of the resort fee, this is not acceptable, and I hope to cancel it.
Good location, same building with park central. Manhattan club
Newly renovated, but the toilet and bathroom in the room are too small, only half the size of the Manhattan club
Breakfast was generous and dinner was negligible,
Opposite diagonally is Carnegie Hall, the subway station is right out, walk 10 minutes to times square 5 minutes to central park
15 minutes by subway to Wall Street,
If you can cancel the resort fee. I will book this hotel every time I go
Otherwise, I would still choose Manhattan club
HHUAThe location of the hotel is very good. On the main street, the windows of the room can see the mirror of Lake Lake. Although the hotel is a bit old and the elevator has a problem, it is cleaned.
AAnonymous UserThis should be an old hotel that has been completely renovated. The room is very beautiful and stylish, and every item is very exquisite. The bathroom is small and the shower water is small, which may be due to the renovation of the old building. But it is worth staying. The bar downstairs looks very good at night. The food ordering in the room tastes great! And fast! There is a small problem. When you deposit your credit card at the front desk, you must bring a chip.
AAlvinOngThis hotel is good for people on transit or going to catch a flight the next day. It comes with breakfast, not fancy but is good enough. Has free airport shuttle. About 10-15 mins to airport. Room is clean but small. Bed is firm and comfortable. Not too soft. Shower pressure is also good. Is a small hotel building but it has everything I need. You will never missed your flight staying here.
Hotel near John F. Kennedy International Airport Area, New York
Price per night from:£144
5.4/10
HHUIThere is parking lot and breakfast in the morning, worthy of such a cheap price! There is a Chinese supermarket ”Jiajiale Supermarket” within 5 minutes' drive, which can satisfy your Chinese stomachache
SShane CanadianWas pleasantly surprised by this hotel given some of the reviews. The room was clean and updated. It was equipped with a refrigerator and coffee pod machine. Bed was comfortable and there was lots of hot water to shower. Shampoo, conditioner and body wash was provided. No water was provided in the room but there is a water dispenser in the lobby to refill a water bottle (they should mention this at check-in). All the staff I interacted with were polite and helpful. My only complaint about the room is that the shower could have more water pressure, but it was sufficient for a shower. They do seem to take guest comfort seriously as I overhead a conversation about a guest who had been asked to leave because they were disturbing other guests.
The hotel is located on the east side of the airport and they provide shuttle service. There was some traffic noise but we were not disturbed by the planes. There is a restaurant attached to the hotel as well as several others within a 5 to 10 minute walk.
I would happily book this hotel again.
GGuest UserThe moment you enter the hotel you feel like a king , the whole team is professional and kind . I enjoy every moment from my staying there and I would definitely recommend it to my friends . As well the price was not so expensive. The bar at the lobby is great and they have amazing cocktails .
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