Novotel Christchurch Airport is an excellent choice for comfort and convenience. The rooms are modern, clean, and well-designed, offering a relaxing stay right next to the terminal. Staff are warm, professional, and always helpful. Dining options are tasty with great variety. Perfect for families and travellers seeking stress-free accommodation.
This hotel is beyond expectation. Very well located, next to the art center and botanic garden. We took short 10 minute walk to city center. Parking on hotel properties is extra 25 NZD but worth it. Room has enough space for family of four. Beds were comfy. Room not very sound proofed but luckily the area and hotel guests were not noisy at all.
Stayed in the lake view room, right above reception. Short walk to the town centre, great for those without a car. Staff were very friendly and helpful, view of lake tekapo was amazing! Could also sit outside to see stars during the night!
A newly renovated hotel with friendly staff. It is within walkable distance to the CBD, Park and the Casino. Rooms are spacious and clean. The staff are also friendly and there's a restaurant downstairs which is opened to late. Highly recommend and will come back again!
When I arrived I was told I had an upstairs unit. Unfortunately I had a lot of luggage. Changing to a lower level was not possible. But an offer was made to assist me with the luggage.
I drove towards the unit and there is no available parking close by. I drove back to the front desk and explained my problem. They told me that they could move a car to allow me to park. One of the staff followed me back and took care of finding a space and also delivering a cone so that I could hold the space when I went out to dinner. He also came back to help with the luggage. So great staff! But the lack of parking (because they let people leave their cars there when they fly) would make me reconsider staying again.
I’d booked an Economy studio and was given an Economy two bedroom. Unit was a blend of older and newer features. Bathroom was updated but shower stall looked older and not as clean. Good water pressure.
Ordered breakfast at the on-site Restaurant. The waffles with berry compote & lemon curd was a large portion but very tasty. Great coffee.
The hotel is right in the center of town, not a bad restaurant downstairs. The room had an iron, hairdryer, a few towels, bath amenities and even a fridge. Unfortunately my adapters did not work, but the reception gave me two adapters for the duration of my stay.
The location is fantastic, just a short walk to the botanical garden, and with convenient bus links to both the airport and the city center. I particularly loved the view from the window; the plants are incredibly lush, varied, and beautifully layered. Perhaps its close proximity to the botanical garden has influenced this richness and expert design. This establishment truly prioritizes its garden landscaping.
A great business option, given location (walkable from airport and for me my meeting location). Thevhotel has a pretty standard restaurant and buffet breakfast.
Services and amenities standard (coffee making facilities,a fridge, a couple of sky channels and a work desk etc). No microwave.
The hotel as far I could see, has quite a large footprint, (I.e., single storey) ... so be prepared to walk quite far to your room (an issue for me since I am recovering from a broken foot).
Nice and quiet. Comfy bed ^^
The hotel is conveniently located in the city center, making it easy to access nearby attractions and amenities.
The staff provided excellent service throughout our stay.
The breakfast offered was delicious and had a good variety of options.
The hotel is very close to the city center and can walk to the largest amusement park in New Zealand's South Island. It is very suitable for bringing children. The bed is very large. It is very convenient for a family of four to sleep in a twin room. The bed is also easy to move.
The only problem is that the positioning of Google Maps is not accurate, and you need to find the entrance.
Very Good
52 reviews
8.9/10
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8.8/10
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GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
PPei ChiExcept there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
IIceMoonTeaNovotel Christchurch Airport is an excellent choice for comfort and convenience. The rooms are modern, clean, and well-designed, offering a relaxing stay right next to the terminal. Staff are warm, professional, and always helpful. Dining options are tasty with great variety. Perfect for families and travellers seeking stress-free accommodation.
SSukyWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
SskeatyThe hotel is conveniently located in the city center, making it easy to access nearby attractions and amenities.
The staff provided excellent service throughout our stay.
The breakfast offered was delicious and had a good variety of options.
TTaoziaqingqingThe location is fantastic, just a short walk to the botanical garden, and with convenient bus links to both the airport and the city center. I particularly loved the view from the window; the plants are incredibly lush, varied, and beautifully layered. Perhaps its close proximity to the botanical garden has influenced this richness and expert design. This establishment truly prioritizes its garden landscaping.
GGuest UserWhen I arrived I was told I had an upstairs unit. Unfortunately I had a lot of luggage. Changing to a lower level was not possible. But an offer was made to assist me with the luggage.
I drove towards the unit and there is no available parking close by. I drove back to the front desk and explained my problem. They told me that they could move a car to allow me to park. One of the staff followed me back and took care of finding a space and also delivering a cone so that I could hold the space when I went out to dinner. He also came back to help with the luggage. So great staff! But the lack of parking (because they let people leave their cars there when they fly) would make me reconsider staying again.
I’d booked an Economy studio and was given an Economy two bedroom. Unit was a blend of older and newer features. Bathroom was updated but shower stall looked older and not as clean. Good water pressure.
Ordered breakfast at the on-site Restaurant. The waffles with berry compote & lemon curd was a large portion but very tasty. Great coffee.
CcallmebycharGreat cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
JJJJSWSThis hotel is beyond expectation. Very well located, next to the art center and botanic garden. We took short 10 minute walk to city center. Parking on hotel properties is extra 25 NZD but worth it. Room has enough space for family of four. Beds were comfy. Room not very sound proofed but luckily the area and hotel guests were not noisy at all.
KKisstangtangThe room was clean. The facilities were average, but the accommodation was fine. A bus to the ski resort was arranged. The breakfast was average. But the breakfast in New Zealand hotels is average. Don't expect too much. Compared with the ones in China, the staff in the small town here are very friendly. I feel comfortable every day.
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