The location is very good. Receptionist carried out her duty very well and also provided good info regarding car parking.
Ah! We were shocked by the smallness of the unit!! The only other place I have seen a similar one was in Japan. I am just wondering why Accor has to go to the extent of maximizing profits with offering of cramped spaces both in bathroom & room.
Due to heavy rain on the west coast, I went back to the town and stayed for one night. It was clean. Every room on the first floor has a back door to the garden. Breakfast is included. Bread, jam, coffee and tea are included. The whole meal seems to be 21.5 yuan. , Feng Jian by people
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
Warm and good service staff. We mistakenly treated the restaurant as a reception, and the bar staff was very patient and said that this often happened, and then took us to complete the check in. Breakfast was great! There are also microwaves, tableware and free tea bags that can be used in the ballroom. The steaks in the restaurant are delicious!
Except there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
The hotel is not very old so it's quite fresh and clean, it's in a great spot and staff are pleasant enough. The pool is very small and got busy but you're staying in kaikoura - get in the sea. Beds are comfortable. We didn't have time to try out the restaurant or bar as we went into town (a favourite of ours on the south island). Parking was easy - we parked on the street outside.
The room was clean. The facilities were average, but the accommodation was fine. A bus to the ski resort was arranged. The breakfast was average. But the breakfast in New Zealand hotels is average. Don't expect too much. Compared with the ones in China, the staff in the small town here are very friendly. I feel comfortable every day.
Lovely hotel, amenities are good. Close to the city and within walking distance to Casino, pubs and cafes.
Staff are very friendly and helpful. Enjoyed our stay at the Carnmore, would stay there again.
The family room is huge! The beds can fit 2 adults and 4 children (if the hotel allows). We used this as a one night hotel stay before heading to the airport in the morning. The staff kindly helped my children check in and bring our numerous luggage to the room because my husband and I had to rush to Hertz to drop off the car. Sorry we didn’t tip as we didn’t know who you were! But thank you! We really should’ve stayed one more night and eaten at the 4.5 star google rated restaurant in the hotel. Can walk to shops + major car drop off. Apx NZD$30 Uber ride to airport!
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LLouis ConnorWe were running late and were going to miss the advertised check-in time, so I called ahead to find out what to do. Although no-one answered the phone, we were informed by the automated answerphone that if you missed check-in, they would leave your keys to your room in a lock-box outside reception. This is a major plus for travellers as it can be so hard to execute your travel plans to schedule!
The facilities in The Lodge, where we were staying were mostly communal and hostel-like - people seemed to hang around in hallways. For some this could be a great way to socialise or otherwise intimidating. These communal areas were slightly untidy and unclean. We stayed in a room with en-suite facilities. It was very basic with two large twin beds pushed together to make a King-sized bed. The shower temperature fluctuated massively but we had a comfortable stay.
We did not eat on-site as we found it to be overpriced but we did notice that there was a wide range of social events such as a pub quiz which would have been super fun if we had more time!
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
AAnonymous UserAfter landing in Christchurch on a red-eye flight, it was already deep into the night when we checked in. The gentleman at the front desk, who had a British accent, was incredibly enthusiastic and efficient. Whatever we needed, even in the dead of night, was promptly brought to our room after a quick call. The hotel is conveniently located right behind a street bustling with restaurants, and it's also just a short distance to the city center for shopping. In fact, we later regretted not staying here again when we returned to Christchurch after our travels and opted for a different hotel.
GGuest UserExcept there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
KKuishouThe room was very clean, and the facilities were standard for a four or five-star hotel, with a separate shower and toilet. The bed was also quite spacious. The breakfast was reasonably rich, and you could order omelets separately. The hotel is extremely close to the terminal; you can reach it right after exiting. Outside, there's a car rental company parking lot, which is very convenient if you're renting a car because you can park there and avoid paying hotel parking fees. Within a 10-minute walk, there's a commercial complex with restaurants and a supermarket. It's a very convenient place to stay when arriving in Christchurch.
CCitizen of The World - Veni, Vidi, ViciExcellent location. The reception was friendly and helpful. Love the bsthroom that comes with heater, powerful shower, and even have a heated bar to warm the towels and dry your wears if needed. Highly recommended.
JJingshitingqiuruiThe hotel boasts an excellent location. Our windows overlooked Cathedral Square, and the library was just outside on the ground floor. Christchurch is a compact city, and the hotel's central location made it incredibly convenient to get around. Our room was quite spacious. We booked a room with two queen-sized beds (each 1.5 meters wide), and our entire family slept very comfortably.
GGuest UserThis was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
GGuest UserThe room is clean and tidy, the bedding is new, and the small terrace has a great view. The restaurant facilities are very convenient. The food is very good. I would recommend it to my friends. It is also the first choice for accommodation in winter for skiing.
GGuest UserWhen I arrived I was told I had an upstairs unit. Unfortunately I had a lot of luggage. Changing to a lower level was not possible. But an offer was made to assist me with the luggage.
I drove towards the unit and there is no available parking close by. I drove back to the front desk and explained my problem. They told me that they could move a car to allow me to park. One of the staff followed me back and took care of finding a space and also delivering a cone so that I could hold the space when I went out to dinner. He also came back to help with the luggage. So great staff! But the lack of parking (because they let people leave their cars there when they fly) would make me reconsider staying again.
I’d booked an Economy studio and was given an Economy two bedroom. Unit was a blend of older and newer features. Bathroom was updated but shower stall looked older and not as clean. Good water pressure.
Ordered breakfast at the on-site Restaurant. The waffles with berry compote & lemon curd was a large portion but very tasty. Great coffee.
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