Hotel near Zona Centro,Guadalajara40% of visitors choose this area
GGuest User2022.06.22
Food at the hotel wasn't very good but it was cheap hotel was in a relatively good location but the rooms didn't look like the pictures. There's a lot of junk on the same floor as the swimming pool. The curtains could use a good cleaning the room doesn't look sparkly. I like the colonial architecture and the location but I would not stay there again I would stay someplace a little nicer. My room was also pretty small.
Located in Barra de Navidad, The Alondra Hotel is a 1-minute drive from Barra de Navidad Beach and 5 minutes from Melaque Square. This beach hotel is 3.3 mi (5.3 km) from Melaque Beach and 19.9 mi (32 km) from Oro Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 73 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Hotel near Chapalita,Guadalajara5% of visitors choose this area
GGuest User2024.11.27
Facilities
Fully equipped, comfortable rooms, well maintained gym and pool, modern equipment.
Services
Attentive service, warm and professional staff, timely response, make people feel at home.
Health
Clean and tidy, there are no dead ends in the room and public area, which is reassuring.
Environment
The surrounding environment is beautiful, the transportation is convenient, the room is soundproofed, and the stay experience is good.
Hi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
Hotel near Zona Centro,Guadalajara40% of visitors choose this area
SShawanyierfeiyaomingcheng2024.11.16
The location is very good, next to a historical and cultural square. The soundproofing is very poor, and the front desk customer service is not good. Other guests checked in around 12 o'clock, but they didn't let me check in, and kept delaying my check-in until 4 o'clock in the afternoon. It's amazing that they didn't give me cookies! I suggest you don't stay at this hotel, the One Hotel next to it is better than this one
Hotel near Zona Centro,Guadalajara40% of visitors choose this area
MMiguel2023.09.05
Portobelo is a guarantee of a good hotel that has been kept clean, arranged, very good location, practically the metro is in the garage. If anything would improve, it would be the general reception treatment, some excellent, others not always in good condition.
The hotel is in a good location, but there is too much noise at night and you cannot rest well.
Great
107 reviews
9.2/10
Price from
IDR 768,446
per night
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8.7/10
Very Good
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
GGuest UserI don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
MMiguelPortobelo is a guarantee of a good hotel that has been kept clean, arranged, very good location, practically the metro is in the garage. If anything would improve, it would be the general reception treatment, some excellent, others not always in good condition.
GGuest UserThe hotel stands out for the location and very family run hotel. Keep in mind for a 3 star hotel the rooms are small and outdated but for the price your getting a very good deal for PV compared to many places. The Taxi/Uber are available, the beach is walking distance, lots of amazing places to eat and shop, lots of night life and entertainment, and the buses are available for public transport anywhere in PV which i fou8nd to be the most convenient. Simply the location is the best ever and that is what your paying for the most in the price.
The hotel staff cleans the room really well the the courtyard is pretty beautiful especially at night. The AC is so cold and well maintained that you wont be able to sleep on low setting. The staffs are very friendly and check-in and out was a breeze. Overall I am very happy with my stay here, next time ill be staying here again.
AAnonymous UserWe upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
KKuailebaimawangziPassing through Guadalajara, stayed for one night, the hotel is a little far from the center, driving for half an hour, if not blocked, ten minutes, the hotel room is not very big, the window is small, or the inner window, the bathroom 💦 is not very big, the room facilities are well equipped, breakfast is generally ecological, Stayed in the evening and left early in the morning, and did not experience the hotel facilities. I changed a hotel every day. This is not very impressive. It's the kind that is quite satisfactory.
AAnonymous UserI was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!
AAnonymous UserThe environment is very good, the hotel is next to the beach, and it is very close to the old town. The food at the hotel is also very good, there are different foods every day, and performances. The only regret is that I can't book a restaurant that needs to be booked.
PPieter ConradieGreat location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.
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