My partner and I thorougly enjoyed our stay at Biwako Hotel. All rooms face the beautiful Lake Biwako and the view was perfect. We even caught a snowfall on one of our mornings here. The staff was great and always friendly even when there was a slight language barrier. We tried their breakfast as well which was really good. Highly recommend renting their electric bikes and cycling around the lake during sunset. And also going for the Lake Biwako Cruise! The hotel onsen is wonderful as well, we will definitely be back
Pros
- Astonishing view
- I had both dinner and breakfast in the hotel and both are delicious
- Staffs are dedicated to serve - so despite the language the overall experience is still very enjoyable
Cons
- It surprised me how little English the staff can speak, especially in the restaurant (I don't normally complain about this in Japan but this is a Marriott...)
- The shuttle bus service is a bit off... Last bus from station to hotel is before 19:00 and the information is so hard to find
I chose this hotel because it is close to lake biwako and my friends area. To my disappointment, my room was at the end of the hallway supposedly facing the lake but upon entering my room, there was no window facing the lake instead my view of the window is the car parking of the hotel. The room is definitely dated, old television, i only had tea bags, on my first day and they never replenish until i checked out., no coffee as well. The carpet is red which looks so old, has some old marks too and the bed is old too, but nevertheless the room is clean.
The staff are very friendly, the breakfast was great. But if i will compare it to a business hotel where i stayed before in the same area, the beds, amenities of the business hotel and the hotel rate is more worth it than this one. I don't think I will stay in this hotel again. My impression is, it is an okay place but not great. I paid almost double the price of the business hotel where i stayed last year, which had modern beds and nice amenities but for the price this hotel is charging i don't think it is worth it. This hotel needs to update a lot of things my room looks so old and feels so old. I thought staying in a hotel like this was going to be a nice treat for myself as it was more expensive than my usual budget but it was a disappointment.
Really sorry if i had to say all of these on my review but the room is really dated.on every single thing.
It was convenient that it was directly connected to the station and there was a shopping mall nearby.
There was also a Lawson on the first floor of the hotel, which was very convenient.
I'll definitely use it again next time if I can stay there cheaply.
We stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.
ThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest.
We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door.
This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.
I couldn't speak Japanese but I could feel that they are treating every customer seriously. Their greetings and sincere services impressed me.
There was a problem with my booking initially, not sure why because I didn't get proper explanation from the hotel and Trip.com, the hotel didn't mention anything however arranged some small surprise when they knew this is an anniversary trip. I tried to upgrade my meal with crab as my wife not quite like beef and fish, they said unavailable so I keep to the original. At the end I got crab, fish and beef that surprises me. I was later received a souvenir from the hotel when they served the dessert.
The hotel is busy but I'm not seeing lots of people, may be all of them staying at their rooms. The experience for me was exceptional when I woke up at 6am witness the beautiful sunrise right outside the huge window, and saw an eagle passing by my camera when trying to capture that moment. Later on when I take the free shuttle bus ride to the nearby train station, I saw an eagle again came down and climbed up outside the station. Not sure it means anything, but definitely this is a very spiritual journey for me.
This hotel was recommended by my Japanese friend in Shiga. It has a great location and can be seen from Omihachiman Station. The key is the sunrise in the morning 🌅 It is extremely beautiful! I will choose this hotel next time~
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9.2/10
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LLisa Hsu🇯🇵Taiko Onsen Hamokozuki Ryokan in Nagahama City, Shiga Prefecture. This is a hotel with only eight rooms in a guest room design with a high-end open-air hot spring bath. It is highly recommended. Dinner is a kaiseki course made with seasonal ingredients. A kaiseki course made with local ingredients such as sea urchin okra, carp sushi, Nagahama's specialty grilled mackerel, and Omi beef shabu-shabu hotpot. The napkins have festival patterns and can be taken away as souvenirs. The service staff were very kind and thank you very much!
#びわ湖bankおいしいSoupのstay
#长浜 Taihe hot spring banghuyue
GGuest UserI couldn't speak Japanese but I could feel that they are treating every customer seriously. Their greetings and sincere services impressed me.
There was a problem with my booking initially, not sure why because I didn't get proper explanation from the hotel and Trip.com, the hotel didn't mention anything however arranged some small surprise when they knew this is an anniversary trip. I tried to upgrade my meal with crab as my wife not quite like beef and fish, they said unavailable so I keep to the original. At the end I got crab, fish and beef that surprises me. I was later received a souvenir from the hotel when they served the dessert.
The hotel is busy but I'm not seeing lots of people, may be all of them staying at their rooms. The experience for me was exceptional when I woke up at 6am witness the beautiful sunrise right outside the huge window, and saw an eagle passing by my camera when trying to capture that moment. Later on when I take the free shuttle bus ride to the nearby train station, I saw an eagle again came down and climbed up outside the station. Not sure it means anything, but definitely this is a very spiritual journey for me.
WW ChungThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest.
We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door.
This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.
GGuest UserPros
- Astonishing view
- I had both dinner and breakfast in the hotel and both are delicious
- Staffs are dedicated to serve - so despite the language the overall experience is still very enjoyable
Cons
- It surprised me how little English the staff can speak, especially in the restaurant (I don't normally complain about this in Japan but this is a Marriott...)
- The shuttle bus service is a bit off... Last bus from station to hotel is before 19:00 and the information is so hard to find
TTimentoDiverNestled in the heart of Konan, Hotel Sun Crest is a poetic haven. Its location, adorned with 4 stars, unveils a serene canvas in Iwanechuo. Cleanliness, a masterpiece, claims 4.5 stars, each corner brushed with meticulous care. The staff's charm, akin to a subtle melody, earns a modest 4 stars, adding a harmonious note to the sojourn. A symphony of value echoes with 4.5 stars, a fusion of quality and affordability. The facilities, a choreography of comfort, dance gracefully with 4.5 stars, creating an opulent performance.
Amidst this artistic tapestry, the breakfast tableau is a radiant 5-star spectacle, a crescendo of flavors. However, stealing the spotlight is the spacious single occupancy room—a sanctuary of tranquility. Hotel Sun Crest, an aesthetic voyage, invites patrons to savor the blend of practicality and allure in the heart of Konan.
SSephauraMy partner and I thorougly enjoyed our stay at Biwako Hotel. All rooms face the beautiful Lake Biwako and the view was perfect. We even caught a snowfall on one of our mornings here. The staff was great and always friendly even when there was a slight language barrier. We tried their breakfast as well which was really good. Highly recommend renting their electric bikes and cycling around the lake during sunset. And also going for the Lake Biwako Cruise! The hotel onsen is wonderful as well, we will definitely be back
CCHI HO TONYWe stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.
GGuest UserPlace was extremely convenient, next to Hikone station and walking distance from almost all of Hikone's attractions (Castle, food street etc.) To enjoy Lake Biwa, you can get a rental cycle for free, you just need to check with the concierge 😄 Other than that, the residents of Hikone were really friendly, even at non-touristy restaurants and izakayas. I had a great stay.
AAries26This was not the best capsule room I booked. But this guesthouse has their own kitchen so you can cook and barbecue and washing machine. Good view from the lake.It also have a hot bath. Mr. H**aru is so approachable. As a solo traveler, I felt I had left a friend there. From my 4-day solo trip I am glad I went there on my last day.
I will come back there. 👍
KKGMGSDBDGUIt was our first family trip in 10 years, and it was truly the best accommodation! In particular, the open-air bath on the 5th floor was really nice and great. My brother can't eat fish dishes, so I told him in advance, and they provided a substitute dish. There were two staff members who could speak Korean, and they were all friendly. I want to visit again next time. It was the best Christmas ever!
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