ThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest.
We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door.
This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.
The room was smaller than the one I usually stay in. The bath, toilet, and washroom were all new and clean. I was happy that there was always water, tea, and biscuits in the refrigerator. There were no toothbrushes or bath salts in the room. Maybe I could have gotten them at the front desk.
The room and view at Biwako Hotel were truly impressive. The bed was cozy, and the amenities were top-notch.
However, the access lounge fell short of expectations. Its size, food selection, and early closing time were a bit disappointing.
While the drink selection was adequate, it could have been more abundant. The breakfast spread was also on the smaller side.
Despite these minor setbacks, the hotel's convenient location and comfortable accommodations make it a decent choice.
I couldn't speak Japanese but I could feel that they are treating every customer seriously. Their greetings and sincere services impressed me.
There was a problem with my booking initially, not sure why because I didn't get proper explanation from the hotel and Trip.com, the hotel didn't mention anything however arranged some small surprise when they knew this is an anniversary trip. I tried to upgrade my meal with crab as my wife not quite like beef and fish, they said unavailable so I keep to the original. At the end I got crab, fish and beef that surprises me. I was later received a souvenir from the hotel when they served the dessert.
The hotel is busy but I'm not seeing lots of people, may be all of them staying at their rooms. The experience for me was exceptional when I woke up at 6am witness the beautiful sunrise right outside the huge window, and saw an eagle passing by my camera when trying to capture that moment. Later on when I take the free shuttle bus ride to the nearby train station, I saw an eagle again came down and climbed up outside the station. Not sure it means anything, but definitely this is a very spiritual journey for me.
We stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.
Place was extremely convenient, next to Hikone station and walking distance from almost all of Hikone's attractions (Castle, food street etc.) To enjoy Lake Biwa, you can get a rental cycle for free, you just need to check with the concierge 😄 Other than that, the residents of Hikone were really friendly, even at non-touristy restaurants and izakayas. I had a great stay.
The experience was great. Staff are friendly and nice. Breakfast and dinner provided are sumptuous. They provide shuttle bus services connecting to various JR stations so no need take taxi at all.
🇯🇵Taiko Onsen Hamokozuki Ryokan in Nagahama City, Shiga Prefecture. This is a hotel with only eight rooms in a guest room design with a high-end open-air hot spring bath. It is highly recommended. Dinner is a kaiseki course made with seasonal ingredients. A kaiseki course made with local ingredients such as sea urchin okra, carp sushi, Nagahama's specialty grilled mackerel, and Omi beef shabu-shabu hotpot. The napkins have festival patterns and can be taken away as souvenirs. The service staff were very kind and thank you very much!
#びわ湖bankおいしいSoupのstay
#长浜 Taihe hot spring banghuyue
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LLisa Hsu🇯🇵Taiko Onsen Hamokozuki Ryokan in Nagahama City, Shiga Prefecture. This is a hotel with only eight rooms in a guest room design with a high-end open-air hot spring bath. It is highly recommended. Dinner is a kaiseki course made with seasonal ingredients. A kaiseki course made with local ingredients such as sea urchin okra, carp sushi, Nagahama's specialty grilled mackerel, and Omi beef shabu-shabu hotpot. The napkins have festival patterns and can be taken away as souvenirs. The service staff were very kind and thank you very much!
#びわ湖bankおいしいSoupのstay
#长浜 Taihe hot spring banghuyue
GGuest UserI couldn't speak Japanese but I could feel that they are treating every customer seriously. Their greetings and sincere services impressed me.
There was a problem with my booking initially, not sure why because I didn't get proper explanation from the hotel and Trip.com, the hotel didn't mention anything however arranged some small surprise when they knew this is an anniversary trip. I tried to upgrade my meal with crab as my wife not quite like beef and fish, they said unavailable so I keep to the original. At the end I got crab, fish and beef that surprises me. I was later received a souvenir from the hotel when they served the dessert.
The hotel is busy but I'm not seeing lots of people, may be all of them staying at their rooms. The experience for me was exceptional when I woke up at 6am witness the beautiful sunrise right outside the huge window, and saw an eagle passing by my camera when trying to capture that moment. Later on when I take the free shuttle bus ride to the nearby train station, I saw an eagle again came down and climbed up outside the station. Not sure it means anything, but definitely this is a very spiritual journey for me.
WW ChungThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest.
We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door.
This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.
DDream Trips Come True ❤️The room and view at Biwako Hotel were truly impressive. The bed was cozy, and the amenities were top-notch.
However, the access lounge fell short of expectations. Its size, food selection, and early closing time were a bit disappointing.
While the drink selection was adequate, it could have been more abundant. The breakfast spread was also on the smaller side.
Despite these minor setbacks, the hotel's convenient location and comfortable accommodations make it a decent choice.
CCHI HO TONYWe stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.
GGuest UserPlace was extremely convenient, next to Hikone station and walking distance from almost all of Hikone's attractions (Castle, food street etc.) To enjoy Lake Biwa, you can get a rental cycle for free, you just need to check with the concierge 😄 Other than that, the residents of Hikone were really friendly, even at non-touristy restaurants and izakayas. I had a great stay.
AAries26This was not the best capsule room I booked. But this guesthouse has their own kitchen so you can cook and barbecue and washing machine. Good view from the lake.It also have a hot bath. Mr. H**aru is so approachable. As a solo traveler, I felt I had left a friend there. From my 4-day solo trip I am glad I went there on my last day.
I will come back there. 👍
GGuest User・Good points
It's close to Otsu Station, so I was able to get there without getting lost even though I'm directionally challenged
They had relaxing wear, makeup remover, face wash, lotion, milky lotion, etc.
The prices were reasonable and it was easy to use
・Points to improve
The shower room, toilet, and sink are shared, so there were signs of other people using them, so I would like them to clean more frequently.
JJulia HuiThe experience was great. Staff are friendly and nice. Breakfast and dinner provided are sumptuous. They provide shuttle bus services connecting to various JR stations so no need take taxi at all.
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