When you get off the bus heading to Tsuruoka from the airport at Science Park, Suiden Terrace is right in front of you.
The room is simply designed but has everything you need and is very comfortable.
There is also a bar and a library space, which is nice. We didn't have time to relax this time, but if you have the time, I recommend spending some time there.
The open-air baths are switched between men and women in the morning and evening, so you can enjoy them both in the morning and at night.
There was a wide selection of Yamagata specialties for breakfast, which was great to enjoy in the morning.
Hotel is on the West Exit (bus to Zao/Sendai is on the East Exit) but is less than 10 minutes walk and feels more quiet. Rooms were good size and there were free drinks and ice cream in the lobby from the afternoon.
There is a 24 hour supermarket behind the hotel, only negative is, there is no proper crossing in front of the hotel.
The hotel is in a great location, making it easy to find food nearby. The room was clean, comfortable, and well-equipped with many free amenities, including KOSÉ facial products. The breakfast was also delicious.
The reception staff were friendly and helpful. We were a group of 14 people, and they had arranged our rooms ahead of time, so the check-in process was fast and efficient.
Overall, I had a wonderful stay and would definitely recommend this hotel!
Nice hotel nice bed very spacious too. Nearby have a number of eateries and shopping. Very good if you drive down from Ginzan Onsen if you cannot find the lodging there
Clean hotel, location quite central, easy to find supermarket and CVS. We were trapped in heavy snow on the way back from a very bad tour. Hotel was hesitant to pick us up; we were cold and trapped outside and they were about to cancel our dinner even though we have paid for it. Also, the hotel will only answer your call between 09:00 and 19:00; what a lame service … hotel should be ready to answer its guests’ call 24 hrs, especially when you charge your guest over 170 USD per night per person!
The hotel is in a good location. You can go to any attraction by walk. There is a dedicated parking lot near the hotel. The waiter was very attentive in explaining to us how to drive to and use the parking lot. The hotel lobby is beautifully designed. The breakfast is of good quality, rich and delicious.
We took the JR from Ueno to Oishida Station, and there was a shuttle bus from the inn staff to pick us up right out of the gate, which was super good.
Go to the hot spring lobby, at 2 pm, but check-in and pick up the room to 3 pm, so I ground outside the inn, see what to eat, 5 minutes walk will walk to the spot of the photo spot. It was super beautiful, plus it was snowing, just right.
There are only 2 shops with food at the photo spot, one is super crowded, the other doesn't open until 3:30 pm, so it's best to eat something before going.
Picked up the room at 3, super large and super comfortable, daily necessities, toothpaste toothbrush towel, shampoo shower gel. The room window view is super beautiful.
The inn is a one-night-two, dinner super super rich kaiseki cuisine, all the food is very aesthetic and delicious. Breakfast is nine-bar snacks, and there are other buffets of food and drinks, as you wish.
Inn and outlying areas, there are no shops for supper and no cup noodles snacks. It is recommended that people who want to eat supper should bring their own cup noodles 🤣
I was afraid of crowds of people taking a hot spring bath at night, so I went to take a dip at 6:30 in the morning. No one~right. The hot springs are separate areas for men and women. To whole plant, not allowed to wear clothes to soak.
This time I went to a hot spring in the snow. It was the first time. It felt super nice and the environment was super beautiful😍
Silver Mountain Hot Spring, really worth going, super beautiful environment, hostel service and rooms, food, everything to extremely good 👍👍
The hotel is generally good.
However, there is one thing that annoys me a bit. I chose the meal-included package and saw on other platforms that the meal offered was beef kaiseki. But I still chose to book through the Ctrip platform. The day I arrived, I asked the reception what dinner was and I was told it was pork shabu-shabu. I asked if I could change to beef kaiseki for an additional fee and the front desk told me it was not possible. When I entered the restaurant during the meal, I saw that everyone except our table was eating beef kaiseki.
So, is this discrimination or a platform problem?
Room was really as per picture. The view was great with the striped windows. Quite spacious, able to accomodate up to 2 suitcases opened.
Location is also great as it's directly connected to the JR Yamagata station & S-PAL beside. You will be able to walk to the south tower through the internal passage way. Overall would recommend - really worth the price point, was comfortable and had everything we need for our stay.
An ideal location (right next to the station exit), peaceful and away from the crowds. The staff are helpful.
Very Good
16 reviews
8.4/10
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8.6/10
Very Good
GGuest UserWhen you get off the bus heading to Tsuruoka from the airport at Science Park, Suiden Terrace is right in front of you.
The room is simply designed but has everything you need and is very comfortable.
There is also a bar and a library space, which is nice. We didn't have time to relax this time, but if you have the time, I recommend spending some time there.
The open-air baths are switched between men and women in the morning and evening, so you can enjoy them both in the morning and at night.
There was a wide selection of Yamagata specialties for breakfast, which was great to enjoy in the morning.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
NNetotrevinoWoah! This is one of the best ryokans we’ve been to. The staff was super attentive and could speak some English, the rooms were amazing (see the photos!). The onsen in the room was fantastic so there was no need for us to go to the public or private onsen downstairs.
The hotel is located 3 minutes away from the bus station and conveniently situated near everything. We’ve stayed at other ryokans but this one was top notch! We strongly recommend to stay at this place and will try to come back again with friends and family. Oh! The food was wow, too! We had breakfasts and dinners included and the sukiyaki dinner offered Yamagata A5 meat which was to die for. Breakfast was also great!
AAnonymous UserWhen I made the reservation, there were only a few rooms left. I sent an email to the hotel to ask if it was possible to accommodate three people in a room, as I wanted to add more people, but the hotel did not respond. Later, when I arrived at the hotel, I had to ask my friend to book a hotel nearby. Because the location is very remote and we arrived late, the room we bought included dinner, but the hotel was unwilling to give it to an extra friend to dine together. They were also very strict. Even if we wanted to pay, they were unwilling to give us an extra seat to dine together. They even wanted to kick our friends out. When we asked our friends to stay in the room, someone would come to the room and knock on the door to kick us out. The experience on the first day was not very good. We are very polite guests and we don't make noise or disturb other guests, but it is hard to understand how the hotel treats guests. Still keep saying だめだめだめ
GGuest UserRoom was really as per picture. The view was great with the striped windows. Quite spacious, able to accomodate up to 2 suitcases opened.
Location is also great as it's directly connected to the JR Yamagata station & S-PAL beside. You will be able to walk to the south tower through the internal passage way. Overall would recommend - really worth the price point, was comfortable and had everything we need for our stay.
SshawndaikiExcellent location short walk from Yamagata station.
A better location might be located on the east side of Yamagata station as there are more food and beverage and convenience stores available.
Dated property but cozy and functional. A man made onsen within the property doesn’t hurt. We also had a rental car and overnight parking was ¥600.
Complimentary breakfast however you must account for time and occupancy, we did not have time to enjoy it due to the lines.
Service was top notch. Hotel was helpful with directions and translation.
A senior lady went the extra mile to assist with contacting next hotel and even considered train timings as well as advising us to stay in Yamagata and not go early as there was nothing available in the next onsen town.
RRosina KimIt’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great.
Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4
JJacq SBest ryokan to stay during my trip, direct email hotel to confirm shuttle service from Kaminoyaonsen JR station.
Stunning mountain view from our room, although the room with onsen bath, we still love the public bath, environment is very clean. Foods are on par and service and environment from the ryokan is really good
SSteviandiClean hotel, location quite central, easy to find supermarket and CVS. We were trapped in heavy snow on the way back from a very bad tour. Hotel was hesitant to pick us up; we were cold and trapped outside and they were about to cancel our dinner even though we have paid for it. Also, the hotel will only answer your call between 09:00 and 19:00; what a lame service … hotel should be ready to answer its guests’ call 24 hrs, especially when you charge your guest over 170 USD per night per person!
WWing YanHotel service is really good! ! ! ! Suddenly it snowed that day and JR was out of service. I was3-4 hours later than expected, and I arrived at the JR station at 12 o'clock in the evening. As a result, the hotel reserved dinner for 6 of us, and waited for me at the JR station to send me by shuttle bus! ! ! ! When I arrived at the hotel for dinner, the rice was cooked per person, the rice and roast meat were hot, and the dessert was still in the refrigerator. It really surprised me! I highly recommend this hotel!
The service at the hotel is really great!!!! That day, JR was suspended due to a sudden snowstorm, and it was near 12 o'clock that I arrived at JR station 3 ~ 4 hours later than scheduled. As a result, the hotel booked dinner for 6 of us and waited at the JR station before taking us to the shuttle bus! It's hot and the dessert is still in the refrigerator. It was a really nice surprise! Highly recommend this hotel!
The hotel service is really excellent!!!! There was a sudden snowstorm that day and JR was suspended. I arrived 3-4 hours later than expected and arrived at the JR station almost 12pm. As a result, the hotel reserved dinner for the 6 of us, and waited for me at the JR station before taking me to the shuttle bus! It's hot, and the desserts are still in the refrigerator. I was really pleasantly surprised! I highly recommend this hotel!
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