Very clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .
Good value for money. The location is great, approximately 30 minutes from Minangkabau Airport. The room was quite spacious and clean. The air conditioning was strong and cold, which was a welcome comfort given Padang's hot climate.
Breakfast offered a wide selection, featuring both traditional Minang dishes and more general options. Everything tasted delicious, and they even served traditional *jamu*.
Highly recommended for those looking for a stopover hotel in the Padang area, especially because it's not too far from the airport.
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
Location good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
Padang is a coastal city at the West Coast of Sumatera.
The Hotel is clean n consider almost the 1 of the tallest building in Padang. With a Great View from the Roof Top of the Hotel that can see the Whole Padang.
There is a small Pool for u to work out and dipping.
Other then that there isn't any gym.
Breakfast is normal not memorable.
The twin bed is small but comfy.
The Bathroom is like a capsule Abit small for me.
Hotel Staffs are friendly.
The hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!
Very Good
43 reviews
8.3/10
Price from
PLN 78
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9.3/10
Great
Very great breakfast and nice and clean room. Spacious bar area and also great dinner buffer
Recommend to stay at Truntum Hotel while you are in Padang, West Sumatera Indonesia. Although we had only a few hours at the hotel due to major traffic accident on Solok - Padang road, we were happy on the room cleanliness, good buffet breakfast, wide amenities and excellent front desk customer service eventhough we checked in after midnight. Will stay here again on the next trip to Padang. Thank you the Truntum Hotel professionalism.
The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.
Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
Grand Gallery Hotel Bukit Tinggi – Comfortable Stay with Great Location ⭐⭐⭐⭐ Stayed at Grand Gallery Hotel Bukit Tinggi and had a pleasant experience. The hotel is clean, comfortable, and well maintained, making it a good place to rest after exploring the city. Rooms are spacious enough and suitable for families. The location is a plus — close to Bukit Tinggi attractions, making it easy to get around. The surrounding area is lively, yet the hotel itself feels calm and restful. Breakfast was decent with local options, and the staff were friendly and helpful, always ready to assist with requests or directions. Overall, a good value-for-money hotel in Bukit Tinggi, especially if you’re looking for a comfortable stay in a convenient location. Would consider staying here again.
Nice hotel located near the beach. The receptionists are very accommodative and friendly. Breakfast choice was good. Room is spacious and nice. Defintely would come back again
Everything was nice! The hotel is beautiful and gives off Bali vibes. Breakfast was decent too. I arrived 2 hours early due to heavy rain and hoped to check in early to change my wet clothes. Although no room was ready, the staff kindly let me store my bag and use the public toilet to change. However, when I returned at 2pm (the official check-in time), the room was still not ready and I only got in at 2:30pm. Still, I appreciate their helpfulness and tolerance—just a bit more punctuality would make the experience even better.
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