2nd time stay at the Portal. Rooms are great, championship golf course very good (even in the wet/muddy ground).
Staff are great & had a super breakfast in the restaurant in the morning which is fulled with light & good views.
Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read.
reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent.
generally Very disappointed.
Hotel is a bit old and lack of refurbishments.
The room doesn't have good insulation especially during cold night one radiator still feel very chilly inside the room.
Only one soft and no chair to sit in front of desk, the bed was a bit tilted.
Overall it's an okay hotel if you want to have a short stop.
This hotel is great value for money, the rooms are lovely and modern but the hotel style is authentically vintage. I can recommend the hotel for anyone wanting to use Chester train station, it's a perfect location!
Stayed on 20 June 2025
I chose this place because I was looking for somewhere different to the typical hotels and BnBs during my Europe trip. I was more mobile with a rented car. The photos in the booking website did not do it justice as it gave a ā******* castleā vibe but in reality is lovely and bright. In addition, the relatively low price and limited time to book.
I am puzzled that it's ratings did not exceed 4 stars as it exceeded my expectations. The staff were warm, kind, and prompt. Breakfast was excellent, with the amazing view from the room, overlooking a meadow with grazing sheep.
An added bonus: itās located along the Grindstone Path, making it a perfect and convenient spot for hiking enthusiasts.
Perfect place to stay for Creamfields, same price or cheaper than the competitors and overall better. Spacious room, nice bathroom and the bar was serving food until 2am which was great. We haven't tried the spa, but it's a bonus.
Title: Alderley Edge Hotel: Victorian Elegance Meets Modern Comfort in Cheshire
Review:
Nestled in the heart of Cheshire, Alderley Edge Hotel offers a charming blend of Victorian heritage and contemporary luxury. Originally a grand 19th-century villa, the hotel has been thoughtfully transformed into a stylish 50-room retreat, maintaining its historic character while providing modern amenities. ļæ¼
Location & Ambience:
Situated just off Alderley Edgeās bustling high street, the hotel is perfectly positioned for guests to explore the villageās trendy boutiques, restaurants, and bars. The nearby sandstone ridge, known as āThe Edge,ā offers scenic woodland walks and panoramic views, adding to the areaās allure. ļæ¼
Accommodation:
Guests have praised the hotel for its cleanliness and comfort. Rooms are well-appointed, featuring modern furnishings and amenities such as Temple Spa toiletries, free Wi-Fi, and tea and coffee facilities. While some guests have noted that certain rooms can be on the smaller side, the overall comfort and ambiance receive high marks. ļæ¼ ļæ¼
Dining Experience:
The hotelās restaurant, set within a rebuilt conservatory, offers a bright and airy dining space. Guests have highlighted the quality of the food, particularly the grilled fish dishes and Sunday roasts. The bar and outdoor garden seating provide additional spaces to relax and enjoy the surroundings. ļæ¼
Service & Facilities:
The staff at Alderley Edge Hotel are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Facilities include free parking with electric charging stations, pet-friendly accommodations (with an additional charge), and well-maintained gardens. However, itās worth noting that the hotel does not have leisure facilities or a gym. ļæ¼ ļæ¼
Guest Feedback:
Overall, guests have expressed satisfaction with their stays, citing the hotelās cleanliness, location, and service as standout features. Some have mentioned minor issues such as thin walls leading to noise disturbances and occasional maintenance concerns in the bathrooms. Despite these, the consensus remains positive, with many guests indicating a desire to return. ļæ¼
Conclusion:
Alderley Edge Hotel successfully marries historical charm with modern comforts, making it a delightful choice for travelers seeking a serene yet convenient base in Cheshire. Whether youāre exploring the local countryside or indulging in the villageās vibrant scene, this hotel offers a memorable and comfortable stay. ļæ¼
Check in was very easy and hassle free with three members of staff checking guests in. We arrived well before check in time of 15:00hrs but no early check in rooms were available so we had to return later to check in.
Room size was adequate with comfy bed and quality pillows ensuring good rest.
Hotel is very clean and is well staffed, only downside is the location that its not walking distance to the city centre but this is not a deal breaker due to parking at this hotel being a lot easier on the outskirts of the city centre.
Very Good
110 reviews
8.0/10
Price from
RUB 6,885
per night
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7.2/10
GGuest UserI took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
VV S DwaraTitle: Alderley Edge Hotel: Victorian Elegance Meets Modern Comfort in Cheshire
Review:
Nestled in the heart of Cheshire, Alderley Edge Hotel offers a charming blend of Victorian heritage and contemporary luxury. Originally a grand 19th-century villa, the hotel has been thoughtfully transformed into a stylish 50-room retreat, maintaining its historic character while providing modern amenities. ļæ¼
Location & Ambience:
Situated just off Alderley Edgeās bustling high street, the hotel is perfectly positioned for guests to explore the villageās trendy boutiques, restaurants, and bars. The nearby sandstone ridge, known as āThe Edge,ā offers scenic woodland walks and panoramic views, adding to the areaās allure. ļæ¼
Accommodation:
Guests have praised the hotel for its cleanliness and comfort. Rooms are well-appointed, featuring modern furnishings and amenities such as Temple Spa toiletries, free Wi-Fi, and tea and coffee facilities. While some guests have noted that certain rooms can be on the smaller side, the overall comfort and ambiance receive high marks. ļæ¼ ļæ¼
Dining Experience:
The hotelās restaurant, set within a rebuilt conservatory, offers a bright and airy dining space. Guests have highlighted the quality of the food, particularly the grilled fish dishes and Sunday roasts. The bar and outdoor garden seating provide additional spaces to relax and enjoy the surroundings. ļæ¼
Service & Facilities:
The staff at Alderley Edge Hotel are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Facilities include free parking with electric charging stations, pet-friendly accommodations (with an additional charge), and well-maintained gardens. However, itās worth noting that the hotel does not have leisure facilities or a gym. ļæ¼ ļæ¼
Guest Feedback:
Overall, guests have expressed satisfaction with their stays, citing the hotelās cleanliness, location, and service as standout features. Some have mentioned minor issues such as thin walls leading to noise disturbances and occasional maintenance concerns in the bathrooms. Despite these, the consensus remains positive, with many guests indicating a desire to return. ļæ¼
Conclusion:
Alderley Edge Hotel successfully marries historical charm with modern comforts, making it a delightful choice for travelers seeking a serene yet convenient base in Cheshire. Whether youāre exploring the local countryside or indulging in the villageās vibrant scene, this hotel offers a memorable and comfortable stay. ļæ¼
GGuest UserMy husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.
GGuest UserLovely last minute get away.
The canal view room was spacious.
Lovely hotel, the staff were super friendly and helpful.
The pool and spa facilities were excellent.
The food in the restaurant at night was delicious.
Will definitely be going back.
GGuest UserArrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read.
reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent.
generally Very disappointed.
GGuest UserHello,
I stayed at your hotel for one night in a twin room with my dad in July. Date Friday 14th July 2023. We have just received a parking fine for parking in your car park. This is strange as we provided our car registration number when we checked in? Our booking number from Trip.com is: ***********. The check in voucher number is: **********.
Please can you look in to this for me as I donāt live in the UK, I live in China. My dad received the letter and doesnāt know how to deal with this as he is 89 years old and canāt use the automated service on telephones and struggles with hearing, and my mum canāt help as she doesnāt speak English well.
Please cancel the fine as itās been sent to us in error. Car registration number: LL60 YFU
Kind Regards,
Miss Susan Sen
GGuest UserThis is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
KKJPipCheck in was quick and easy although there was no information given about the hotel eg pool opening times other than dinner may be busy due to several coach parties being booked in. The room was clean and tidy and there was a nice handwritten note welcoming us alongside 1 single serve pack of digestive biscuits even though the booking was for 2 people. The bathroom had 2 large dispensers for shampoo and shower gel but the shampoo bottle was empty and this was only discovered once in the room. There was air conditioning which was appreciated due to the rare appearance of the British sun that day but unfortunately the unit itself was very noisy whilst running so needed to be turned off overnight. Beds were comfy and there was the option to order additional pillows from reception that wasn't needed. Check out was quick and easy and the staff did try to help us answer a question about a local bus route to aid us on our onward journey but unfortunately they did not have this local knowledge.
NNathan TroonThis hotel is great value for money, the rooms are lovely and modern but the hotel style is authentically vintage. I can recommend the hotel for anyone wanting to use Chester train station, it's a perfect location!
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