Apartments in Emirate of Ras Al Khaimah, United Arab Emirates

Stayed in the family villa which was lovely but had a leaking pipe in the bathroom. After learning that management was already aware of this before checkin, we raised a complaint. Many apologies later and we were upgraded to the 2 bed beach villa with private pool. That room was Devine and would actually consider booking that next time. Breakfast was very decent with a big choice. All halal except one clearly marked section. Plenty of pools to chose from. Only downside might be that the villa itself is quite far from the main building so hold carts are always required but they’re not that long a wait. Overall great stay

The hotel is large and has complete facilities. Half of it is sea water and half is mountain. It is a hotel between the mountain and the sea. Don't worry about the flavor. The breakfast is also delicious. The service attitude is also very good. Recommended

One of the best intercontinental hotels we have ever been too. Classy hotel and fantastic amenities. Shaheedah from Egypt did our checkin smoothly. Abdou helped with our bags. All the staff were well trained and took care of the guests. One thing that could be changed is someone should be attending at the checkin/check out counters to avoid annoying customers because no one could make out who was next in the queue. Food was amazing and the beach and pool awesome. Although in January when we went the sea water was too cold and very windy. So beach was difficult to swim in but the pool was temperature controlled. Great hotel and value for money. Also the pressure of the showers should be increased if possible. And better shampoo should be arranged too.

The facility overall is good, and we truly appreciated having access to both Al Hamra Village Hotel and Residences, which gave us the opportunity to enjoy three swimming pools and the beach. We also really enjoyed the nighttime activities at The Frisky Fox bar and restaurant, as they were very entertaining. However, the service was quite poor due to the following: 1. My special request, which I added to my booking, was completely ignored. When I asked the reception, they said they had not been informed. 2. The waiting time at the reception for check-in and check-out was very long. 3. A simple request for a one-hour late checkout was not considered. 4. The food quality was very poor—well below three-star standards—and the staff were very slow in refilling buffet items. There were not enough plates for all guests, and we had to wait a long time to get clean ones. 5. The room was clean overall but extremely small, with the TV positioned awkwardly. We kept bumping our heads into it whenever we tried to reach the wardrobe. Additionally, the AC was very noisy, and the water pressure was very low most of the time. 6. The internet connection was very slow across all facilities.

Such a beautiful hotel conveniently located . Hotel amenities are great and food was excellent. Staff were friendly and helpful.Room is clean and well presented. The only downside I experienced was the bed / mattress, they are not very comfortable, definitely need good quality mattress in there.

I had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.

I have been coming to this hotel since 2017, the last time was in 2022. During this time, Hilton became the owner, and everything changed for the worse. Previously, it was Luxury, luxury, no strangers, top-notch service, now it is torn sun loungers, worn towels, plus construction on both sides, and sometimes you can’t go into the sea, it’s dirty. In general, I am of course discouraged. The staff is of course good, they try their best, otherwise .... Only a memory remains from the former Waldorf, I was there last time, and it’s a pity ....

The room was very large and faced the sea view, which was amazing. As soon as I arrived at the hotel, someone took my luggage and sent it all the way to the room, and introduced the hotel facilities and restaurants. In the morning, I went to the beach in front of the hotel to walk and swim, which was super relaxing.

Excellent Hotel, beds so comfortable, spacious rooms and check-in smooth. Special thanks to Amin at reception

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