Karuizawa Apartments

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

From our recent visit to the Karuizawa Marriott Hotel, we're excited to share the essence of this secluded gem. With its sprawling suites and gourmet dining options, the hotel is a sanctuary of comfort amidst the snowy splendor of Karuizawa. The experience is further elevated by the warmth of the staff and the blissful moments spent in the onsen. 😍So Good: Impeccable Cleanliness: The hotel's dedication to a pristine environment was evident and appreciated. Heartwarming Service: The staff's attentiveness and warmth made our stay delightful. Restful Onsen: The onsen provided a haven of relaxation, enhancing our retreat. Delectable Breakfast: The diverse breakfast options were a culinary delight each morning. 🙁Not So OK: Secluded Location: Its distance from the city and public transport requires some planning. Seasonal Crowds: Winter brings the beauty of snow but also high demand and prices. 👌Just OK: 👨‍🦲Zen Minimalism: The room's minimalist Zen decor may not resonate with those in search of traditional luxury. Standard Amenities: The facilities met our needs without exceeding expectations. Ski Area Access: While the hotel offers a shuttle to the ski area, there is still a walk involved to reach the ski gates, which might be a consideration for some guests. 💡 Tips and Recommendation: ♨Onsen Choices: Opt for the building with its own onsen for a private dip, or brave the open-air onsen for a magical winter experience. 🚘Transport Planning: While there's a shuttle service, having private transportation is convenient. Marriott Bonvoy Benefits: Leverage Bonvoy membership for enhanced stay experiences; it's worth signing up for. 👏Conclusion: Capturing the magic of the Karuizawa Marriott Hotel in mere words is a challenge; it's an experience that truly needs to be felt personally. It's a destination that may very well become your next must-visit retreat.

Celebrating our 28th Wedding Anniversary and Kyukaruizawa Kikyo, the Curio Collection by Hilton made it a memorable occasion. From the special gift and room upgrade as a Diamond member, the cleanliness of the room and the facilities, amazing food, and to top all, the attentiveness of ALL employees to all customers. The moment, we drove up to the entrance, we were assisted in every way to make our check-in easy. We arrived late but we were able to go to the executive lounge at the last minute. Although not properly dressed, as we came from hiking, we still got the same exceptional service from the servers. There was a time when we had to leave early for a hiking trip and could not make it for breakfast, they were able to provide us with fruits and nuts for our trip. I was also having a hard time looking for a place to have my hair done since I could not speak Japanese to make the reservation. Hiromi, one of the employees, helped me look for a place to accommodate me and she helped me with the reservations. The servers in the dining area are all very attentive and are always happy to serve. The strength of the hotel is not only its facilities and location but also its people. We have never felt so much at home. Having traveled all over the world, this hotel made a huge difference in showing its customers what quality is all about. We look forward to going back again. Thank you Kyukaruizawa Kikyo, Curio Collection by Hilton.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

One of the hotels I don't want to teach a few of them. I renovated the place where it was the original 々 store and was in the hotel, but I had a good sense and stayed in New York well, but I feel like I remind you of that time. The size is sufficient and the amenities are substantial. The Japanese room I stayed in also has floor heating, so comfortable and so reasonable hotel is the first time. Usually stay in a foreign hotel chain, but it doesn't pull at all. The staff is also very friendly and polite. I would like to come again.

A hotel that exceeded expectations! The room and bathroom are large, with a small balcony. The toiletries are also great, with a hair dryer and curling iron. The food in the hotel restaurant is delicious and worth a try. The staff lady's English is also very good, and communication is barrier-free. If I have to pick out a flaw, it is that the ventilation fan in the room is a bit noisy, and I have to turn it off when I sleep at night. However, the flaws do not outweigh the merits. This is definitely a small and beautiful treasure hotel. I would like to stay again next time I come to Karuizawa. I strongly recommend it!

We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.

The property is very charming and the photos shown are true to actual. Location is a bit far from the station so best to arrange the shuttle bus service or take a cab. Room is neat and cosy and the private onsen is a nice bonus. Breakfast is lovely and the fresh vegetables were amazing however the dinner was a let down as it wasn’t served in the restaurant. Instead we were provided with a voucher for redemption at the bar. The food is just average, beef was not very fresh, and your clothes and hair reek of smell after dinner as they cook the food right at the bar.

Cost performance is the best hotel. The price is middle class, but the quality is only a luxury hotel. So please stay for a while. I write the improvement points afterwards, but it is a level that you don't have to hesitate to stay because it is trivial. The first is that there are few amenities. There is no cosmetic water or body cream system in particular. It is not possible because it is a recent flow, but I think it is the best if there is. The second is hot spring. The facilities and atmosphere are the best, but it is difficult to sit slowly because the water flow in the bathtub is strong. It's flowing sideways. The staff is perfect if you have another step of hospitality. If you carry out training like Hyatt, I think it's worth it even if it's 20% plus at a price.

良いところ １．スタッフさんの姿勢が良く、明るくテキパキ対応されていて、気持ちが良いです。 ２．食事が美味しいです。夕食はフルコースでしたが、予想を裏切る美味しさです。鴨肉は柔らかく、グリーンピースのポタージュは濃厚、デザートのフォンデーンショコラも良かったです。朝食のビュッフェも品数が豊富、味も良かったです。湯豆腐が特に良かった。 残念なところ １．良く手入れはされていますが、やはり築年数には勝てないところもありました。部屋の給換気ファンの音、給湯の量など。 総じて雰囲気も良く、楽しい時間を過ごせました。 ありがとうございました。