Hotels With Spa in Massachusetts, United States

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

I was in the area looking at universities with my son. Having stayed in a couple of hotels that were expensive on the way to Boston (but were hugely disappointing) I couldn't spend hundreds on another night and feel the room wasn't clean, was tired/dated and yucky. So coming into Boston, I struggled to find a hotel that was really nice for less than $500 per night. The Encore was one of the best value places I could find and so reluctantly, I booked. I am so thrilled I did. It felt like incredible value for what we got and a real treat after being on the road for a few days in very average places. It was clean, large, well considered and was a fun place for us to lay our heads for the night. We didn't take part in the ****** (I didn't realise it was a ******) but we had a fun dinner and enjoyed the property the next day too. Highly recommended!

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Super big suite with separated living room and bedroom. Nice location and great service for this price.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The service at the front desk is friendly, the hotel is strategically located, just next to the expressway, and there is a large parking lot. The room we booked has a balcony, and the nearby floors are not high outside, and we can enjoy the sunset view. The airtight sound insulation effect is good, and it is not affected by the sound of traffic. There is a swimming pool, suitable for children to play in the water; there is breakfast, mainly cold meals, which are relatively simple; there is a gym, which children like. There is an American restaurant on the first floor, which tastes good and has a large amount of food. Small downside is a little bit of old smell in the hallway, maybe because of the age of the facilities, it's acceptable.

Besides everything else, hahahahaha Very mini exquisite No breakfast No extra bed The bed is very soft and can be lived by two people. Hotel location is very close to Chinatown in the heart of Boston Because I was taking a taxi, I didn’t pay attention to the parking lot.

To participate in the exhibition, the hotel itself is very good, excellent service

Excellent location a few minutes from airport. Shuttle comes automatically and about every ten to fifteen minutes. My favorite free breakfast is here. They have made-to- order omelets with many ingredient choices. Good bed, big TV, friendly staff. They also have an evening reception most nights. We like to walk also to the Italian deli market three blocks away. They do have a luggage storage room if you have to take a flight out later in the day.

I don't think I have ever written a review for a hotel before, but here's why I am writing one now. So, I have probably stayed in over 100 hotels over the years for work, etc. I stayed here for a week while in town for work. I can honestly say that the customer service at this place was awesome. Like I haven't seen for years. Jason the manager was super engaging and responsive, as was the rest of the staff. Yes, the pillows were not the best. Show me a hotel that has great pillows. But I did not see any signs of bugs, the rooms and linens were clean, and the hotel was well maintained.

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Super big suite with separated living room and bedroom. Nice location and great service for this price.

Besides everything else, hahahahaha Very mini exquisite No breakfast No extra bed The bed is very soft and can be lived by two people. Hotel location is very close to Chinatown in the heart of Boston Because I was taking a taxi, I didn’t pay attention to the parking lot.

To participate in the exhibition, the hotel itself is very good, excellent service

Excellent location a few minutes from airport. Shuttle comes automatically and about every ten to fifteen minutes. My favorite free breakfast is here. They have made-to- order omelets with many ingredient choices. Good bed, big TV, friendly staff. They also have an evening reception most nights. We like to walk also to the Italian deli market three blocks away. They do have a luggage storage room if you have to take a flight out later in the day.

A very nice hotel with a great location. Has an entrance to prudential Centre on the second floor.

LOCATION: excellent location with easy access to all major areas in Boston. Merely 7-8 minutes walk to the Red Line Andrews station (only 2 and 3 stations away from South Station and Downtown Crossing respectively). ROOM: very spacious (which is very important and very rare among hotels in Boston) and clean with huge bed and comfy pillows. We had kitchenette and a fridge in our room which suits us perfectly. There is also laundry room and gym on ground floor. Both the environment and the room were very quiet and we never experienced any noise. BREAKFAST: while we noted some negative feedback about the breakfast in previous reviews, we, however, enjoyed the breakfast very much, with good selections for our needs. I especially enjoyed making the waffle every morning. STAFF: very helpful and friendly and responsive PRICE: excellent value for money and we will surely stay in this hotel again if we ever visit Boston again.

We cannot wait to return to The Langham! We were lucky to be greeted by Alisha who not only got us checked in to our room a pinch early, but gave us fantastic lobster recommendations! The friendly, helpful service was the cherry on top of an incredibly beautiful, comfortable hotel. The rooms are spacious and nicely appointed, the beds are comfortable and housekeeping kept everything so tidy. Every employee we encountered was pleasant, opening doors and pushing elevator buttons for us when they could. One of the best stays we've ever had, making our first trip to Boston just fabulous! We will be back!

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Super big suite with separated living room and bedroom. Nice location and great service for this price.

Besides everything else, hahahahaha Very mini exquisite No breakfast No extra bed The bed is very soft and can be lived by two people. Hotel location is very close to Chinatown in the heart of Boston Because I was taking a taxi, I didn’t pay attention to the parking lot.

To participate in the exhibition, the hotel itself is very good, excellent service

Excellent location a few minutes from airport. Shuttle comes automatically and about every ten to fifteen minutes. My favorite free breakfast is here. They have made-to- order omelets with many ingredient choices. Good bed, big TV, friendly staff. They also have an evening reception most nights. We like to walk also to the Italian deli market three blocks away. They do have a luggage storage room if you have to take a flight out later in the day.

A very nice hotel with a great location. Has an entrance to prudential Centre on the second floor.

LOCATION: excellent location with easy access to all major areas in Boston. Merely 7-8 minutes walk to the Red Line Andrews station (only 2 and 3 stations away from South Station and Downtown Crossing respectively). ROOM: very spacious (which is very important and very rare among hotels in Boston) and clean with huge bed and comfy pillows. We had kitchenette and a fridge in our room which suits us perfectly. There is also laundry room and gym on ground floor. Both the environment and the room were very quiet and we never experienced any noise. BREAKFAST: while we noted some negative feedback about the breakfast in previous reviews, we, however, enjoyed the breakfast very much, with good selections for our needs. I especially enjoyed making the waffle every morning. STAFF: very helpful and friendly and responsive PRICE: excellent value for money and we will surely stay in this hotel again if we ever visit Boston again.

We cannot wait to return to The Langham! We were lucky to be greeted by Alisha who not only got us checked in to our room a pinch early, but gave us fantastic lobster recommendations! The friendly, helpful service was the cherry on top of an incredibly beautiful, comfortable hotel. The rooms are spacious and nicely appointed, the beds are comfortable and housekeeping kept everything so tidy. Every employee we encountered was pleasant, opening doors and pushing elevator buttons for us when they could. One of the best stays we've ever had, making our first trip to Boston just fabulous! We will be back!

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

I was in the area looking at universities with my son. Having stayed in a couple of hotels that were expensive on the way to Boston (but were hugely disappointing) I couldn't spend hundreds on another night and feel the room wasn't clean, was tired/dated and yucky. So coming into Boston, I struggled to find a hotel that was really nice for less than $500 per night. The Encore was one of the best value places I could find and so reluctantly, I booked. I am so thrilled I did. It felt like incredible value for what we got and a real treat after being on the road for a few days in very average places. It was clean, large, well considered and was a fun place for us to lay our heads for the night. We didn't take part in the ****** (I didn't realise it was a ******) but we had a fun dinner and enjoyed the property the next day too. Highly recommended!

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The service at the front desk is friendly, the hotel is strategically located, just next to the expressway, and there is a large parking lot. The room we booked has a balcony, and the nearby floors are not high outside, and we can enjoy the sunset view. The airtight sound insulation effect is good, and it is not affected by the sound of traffic. There is a swimming pool, suitable for children to play in the water; there is breakfast, mainly cold meals, which are relatively simple; there is a gym, which children like. There is an American restaurant on the first floor, which tastes good and has a large amount of food. Small downside is a little bit of old smell in the hallway, maybe because of the age of the facilities, it's acceptable.

Did I spend roughly $50 (pre-tax & tip) on a lobster roll and a glass of prosecco? Yes. Was it worth it? Yes. I'm going to touch on other aspects of my stay, but I can't believe how many fresh tasting, big, succulent chunks of lobster were in this hotel lounge lobster roll. It's cold & mayo based, which I know isn't for everyone (I see you got buttered lobster roll people and I understand completely; I'm just an equal opportunist when it comes to lobster rolls), but it was really good - like, not good for a hotel lounge, but good good. Yum! Ok, so why 4 stars? If it were based on the hospitality of the staff alone, I'd give it 6. Every staff member I encountered was genuinely affable - some were more outgoing than others, sure, but I appreciate mellow kindness. Also, this might be the first time I've remembered to pack all of my extra little charging stations, and I didn't even need them. So many conveniently placed outlets and USB ports - and the main room light was warm toned and welcoming, which is also a little treat :) I had to take away a star because of the general noise. My sleep wasn't disturbed, because I always travel with hardcore ear plugs and a sleep mask, but I couldn't close the curtains all the way (even with the pants hanger clip trick) so there was light coming in, and I could hear everything in the hall. Also plumbing noises (like pipes pinging and gurgling - nothing alarming, just...mildly intrusive). I was also disappointed that there wasn't a laundry bag or dry cleaning service like there are in the other Marriotts I've stayed in; I want to call myself out on not going to the front desk to ask specifically for this, but every other Marriott I've been in has a laundry bag with a dry cleaning order form in the closet. There also weren't any extra blankets in the closet; again, I didn't ask the front for one (and I'm sure they would have given one to me) but I wish there had been one in the room as it was super comfortable until I woke up at 2 am - which is really late and inconvenient to realize you need extra blankets. Ok, so that's why I took away a star. The other 4 are for the friendly staff, incredibly convenient location (anywhere I didn't walk, I took a Bluebike from the stand right outside), gorgeous fitness center (Pelotons?! What?!), and general cleanliness. If I come back to Boston/Cambridge for work, I'm 100% staying here. (If I come for pleasure, I'd probably try a quaint inn or something, but honestly I'd likely stay here the final night of my trip because it is also FIFTEEN MINUTES from the airport. But with a great river view, and no plane noises.) More on the location: walk to the river, and across the Harvard bridge. You're literally right there, and it's a great way to see the city (and while there's a CVS across the street, the one over the bridge is in a historic building. I'm from California, so to me that is very special 😂). It also takes 15 minutes to walk to the Cambridgeside Galleria if you n

The hotel is very good, I have stayed several times, the breakfast is very good, the room facilities are quite normal, very close to the burlington mall next to it, not far from the Korean supermarket and nordstrom rack discount store, the best is to drive for 3 minutes. Sichuan is very authentic Sichuan cuisine.

The hotel staff was attentive, friendly and accommodating. We were traveling with 2 dogs and were happy to pay the dog fee of $50 for our stay (not per day or per dog). When they heard that one of our dogs is a therapy dog, meaning she visits hospitals and senior buildings, they removed the charge from our bill which I thought was very gracious. There was also and enclosed dog park, down the street next to the neighboring hotel. The room was clean, with a huge TV, Wi-Fi was good for streaming without having to pay for the faster option. The exercise room and equipment was clean, spacious, with newer equipment. All in all it was a lovely stay.

Bottom line: I stayed at this hotel for 5 days. It’s not great but also not terrible. I would stay again if it was only for a couple of days and it was less then $120/night. Some observations: The bed was old and squeaky. It was comfortable enough though. The pillows were of standard comfort for a hotel of this level. The tv cable system was utterly outdated. There was no guide function or even a paper that shows the stations and channel numbers. So you have to flip through channels one by one and changing a channel takes about 5 seconds to load. The decor and furniture was outdated but relatively clean. Some people on here mentioned that you should get a room close to the elevators if you don’t want to walk too much. But there are other entries all around the building that are locked. You need to insert your room keycard to unlock those doors. The problem though was that those outdoor card reader didn’t work about 70% of time. The buses: Apparently this is a very popular hotel for bus drivers. Tour buses are constantly parked all around the parking lot. It didn’t cause any real problems since the parking was so plentiful. However, having the buses constantly idling in the parking lot and coming and going all day long, it sometimes felt like I was staying at a bus station. The hotel is only a couple hundred yards from I-95. This caused some road noise at night. The solution to this problem is to turn on the Constant Fan feature on the AC as a sort of white noise (it’s not on the wall thermostat; rather you have to lift the lid of the actual AC to turn on this feature). The walls are thin. You can hear every time any neighbors flush the toilet, which was not particularly pleasant. The housekeeping was outstanding. It was provided every day, which was a pleasant surprise seeing as many hotels still only provide it every few days. They were very thorough in their cleaning and really did a tremendous job each day.

Everything was perfect about our stay from fulfilling our request for a higher floor room with a view, to the breakfast staff meeting our request for a ”hot” vegetarian item. We were leaving at about 5am on the final day and the breakfast doesn't open until 6:30am/7am, but the staff was very nice enough for us to let us pick a few bakery and refrigerated items for to go that early morning. The room was VERY spacious with a fully stocked kitchen with pots and pans. It was very helpful for the Uber Eats delivery we had one of the nights as we could eat in the ”real” plates and use the silverware. We put the left overs in the fridge. The entire staff of the hotel was very respectful and ever smiling. Having a Starbucks attached to the hotel was great and the exit thru the Starbucks to the parking garage was super convenient.

I came to this hotel for my birthday to get away. I can honestly say it is the perfect place for a small getaway. The hotel is very clean and the staff is absolutely amazing. As someone that doesn’t travel every often I had an amazing time. This place will be my first option every time I am in Boston.

I was on the 3rd floor and overall, enjoyed the stay. There were a few hiccups that I was able to ”get over” (1st world problems!) - such as an outlet not working, a few things showing their age in the bathroom that housekeeping and maintenance SHOULD have caught - a broken sink drain plug cover, the shower escutcheon coming loose, a shower stall water ***** coming off. I noted that to the front desk and they were able to get them - partially - addressed while I was out for work. The food offered was almost the same every day but c'est la vie and wish the bar was back but maybe that will be there when the pandemic is officially an endemic. Speaking of the pandemic, there were plenty of signs around stating the mask mandate within the town of Waltham but I did not see any enforcement and plenty of people walking around without masks; thus that must have been a checkbox checked to make management happy but no real enforcement. Nice, spacious gym with enough equipment for a good workout with a water cooler. Good amount of parking including some covered.