Hotels With Spa in Massachusetts, United States

Hotel location is great, parking is easy, rooms are big enough and clean. The only problem we had is during the check-in, we were rejected to check-in although the room is fully paid, the reception reason is because we don't inform them that we are going to be late, we were late due to flight delay, and already exhausted from the delay, hoping to be able to check-in, yet the reception adamant that we didn't tell them ahead, in which our colleague which arrived earlier, actually already inform them (different person from the one handling our check-in). After Trip.com customer Service, Mr. Loui help us by contacting the hotel, we are allowed to check-in. VERY SATISFIED with TRIP.COM customer service team. 

Great hotel in Sea Port area of Boston. 12 minutes walk to Downtown. There are many nice restaurants and bars around the area. The hotel is modern, rooms are spacious. Would stay here again!

There is nothing around the hotel, but you can park for free. If you don't have a car, it is not recommended to stay, which is very inconvenient. The facilities are complete, there is a small swimming pool and gym, breakfast is a typical American style, nothing wrong. There is a self-service washer dryer, which is more convenient!

Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.

The room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.

The hotel I booked for Boston Marathon is a little off the beaten track. The hotel itself is pretty good, big and new. There is a Starbucks downstairs. The room is cleaned promptly every day, which is rare in the United States.

This hotel is located in the safest area in Boston, facing the sea, with a good view! However, the facilities are relatively old, and the service is really hard to describe. I feel that several front desks are incomprehensible and sloppy; they have paid in full in advance and have been repeatedly informed, and the room fee has been swiped twice. If there is no instant message on the credit card , will muddle along in a daze, I am really convinced, and I have no apologies for making mistakes, and I have fully felt the maddening casualness and sloppyness, and the service is poor!

The hotel room was ok. I got the king bed wicked small room. The facilities seem neither new nor old. But the bathroom facilities are strange, including the sink and bathtub. They make movement not easy. The hotel was packed. Actually for me too many guests, maybe there was an event during my stay.

Convenient transportation, close to Boston Park and Chinatown, within walking distance to Quincy Market, and there are a lot of Chinese and Western restaurants nearby, so it's very convenient to eat. The hotel service is good, allowing us to check in early, the room bathroom is large, the room is clean and hygienic, but the facilities are a bit old, but overall I am satisfied, and I will choose Home Inn next time I come to Boston.

The hotel is in a great location, close to shopping and parks. The room is clean and tidy. There are large windows that can be opened for ventilation. The only downside is that the soundproofing is a little poor. You can hear the people in the next room on the conference call in the early morning. You can bring earplugs to avoid this problem.