The hotel room was very clean, the facilities were complete, the equipment was new and the clerk was very polite. My plane was at 8 pm. After feedback with the hotel, I was intimately extended to 5 pm for free. In short, this hotel is great!
Great location can walk to the seaside, the room is spacious and clean. Variety of breakfast, staff is very helpful. Recommend to book the sea view room
We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.
The hotel breakfast and lobby environment are acceptable, but the room is old, the carpet has a noticeable odor from not being cleaned for a long time, the air conditioner is very noisy, and the bathroom has a strong odor.
The breakfast was pretty good, the location was decent, and the room was quite spacious. The main issues were the noisy air conditioner and the fact that they don't clean unless you specifically ask, so the lack of disposable toiletries was quite annoying, especially when you come back late and find the room hasn't been cleaned. Remember to call or tell the front desk to clean.
Expecting more from Grand Hyatt but this may not up to the usual Hyatt standard
But the staff make the difference, they are friendly and attentive
Room can improve better like proactively make up the room without asking for it, automatically refill more water but they deliver it quickly when asking for it, super efficient
“Solid experience overall. The service was excellent, though the parking situation could be improved.”
Very Good
272 reviews
8.3/10
Price from
PLN 225
per night
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Recent Reviews for Eastern Province Hotels
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9,0/10
Great
GGuest UserThe breakfast was pretty good, the location was decent, and the room was quite spacious. The main issues were the noisy air conditioner and the fact that they don't clean unless you specifically ask, so the lack of disposable toiletries was quite annoying, especially when you come back late and find the room hasn't been cleaned. Remember to call or tell the front desk to clean.
BBenny the kidBeautiful, modern hotel in Dammam. Service staff are professional and friendly. Rooms are spacious. Multiple restaurant options. Outdoor pool is relaxing. Fully equipped gym and spa (sauna, steam, ice room…) complex. Highly recommend for travelers.
SSambuga”The hotel is a bit far from the airport, and the check-in process was very slow. The front desk staff asked me to pay an additional fee even though I had already paid via Trip.com. I explained this, but they still made me wait while they checked and asked to see my booking documents. Not impress this hotel service.
AAnonymous UserWe are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.
Hhassan zafarI recently stayed at Park Inn by Radisson Dammam, and overall it was a very good experience — especially for the price and location. The hotel sits conveniently near the Corniche with easy access to seaside views and local attractions, making it ideal for both business and leisure travelers.
완완기I'm on a business trip, and I use this hotel because it's close to my company. They give me welcome fruit, and the room and bathroom are both in good condition. I loved being able to have ramen for breakfast. They also make eggs on the spot.
GGuest UserI had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.
GGuest UserWe are happy to stay in kempinski hotel. All people are so friendly! I want to thanks Maria almutairi and lubna and Mohammed, they are helpful. It’s our first time come here, they are patient to reply our questions.
We will stay at the same hotel next time!
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