Hotels With Spa in Bicol, Philippines

Cleanliness is good. Some of the amenities was not able to fill in before guest check in like the bathrobeI still need to request for it. The mini bar or mini ref doesn’t have any drinks available to drink. But all in all it was good staying here for 1 night. The experience was good will try again next time their different types of room. When it comes to their breakfast buffet not so impressive for the food choices just a simple options for the daily breakfast.

Staff is very accommodating, spa massage is OK too, although the spa should not have 75min services if they have clients appointed every hour so you just have to select from their 1 hour services

this is our second stay in this hotel, the staff are more nicer this time in front desk, I ask extra key so that I can leave the room while my companion is sleeping and she give me extra no argument, the parking lot is safe although its limited, they renovated the the hotel so kind of a mess but they tried to make everyone safe and provided they need. the bed is firm and pillow is soft, the safe didn't work but they fix it quickly, the bathroom need improvement. strong wifi, strong water pressure and hit water somehow a funny smell in the bathroom just need to continue exhaust on. its quite we both sleep well. this location is perfect in center legaspi walking distance to ayala mall. the food seems very limited this time but good enough few variety to get it full, had a soup, fruits, and omelet station.

We stayed before here, and they are so accommodating so we decided to book again. The room is spacious and clean as well. We will definitely go back again.

Had a little trouble with the trip.com reservation, but after that everything was very good. No elevator, so be prepared to climb stairs. The Restaurant was great, and the people were so friendly. It is a good, comfortable place to stay.

its a nice stay here very near to the airport

The place is good but it is far a bit from the city. Good thing we have a motorcycle to visit the tourist spots we want to see. The room is clean and best for a long stay and group vacation. Can recommend to other friends. The pool is warm due to the reason that it was a rainy day. So far, the hotel is simple and peaceful.

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Booked this hotel last minute and it was okay for a one-night stay. The room was clean enough, but the amenities were basic. The staff was friendly, but the overall experience was just average. It served its purpose, but I wouldn’t choose it again if I had other options.