Hotels With Spa in Auckland Region, New Zealand

I originally planned to stay for just one night since the hotel was newly opened and I wasn’t sure what to expect. However, I was so impressed that I extended my stay to three nights! It truly made my trip to Auckland unforgettable. From the excellent facilities to the exceptional staff, everything exceeded my expectations. The morning tea at the restaurant across the hotel parking was also absolutely delicious, adding to the wonderful experience. The hotel offers great value for money, and I would wholeheartedly recommend it to anyone. Thank you for such a fantastic stay!

Heritage Hotel is really a grand old dame. Her floor boards creak and often I was woken up by the guests above me. The kitchen sink leaked and flooded the dining area. TV signal got knocked out by blustery winds. Internet reception in the room is rather poor. In public areas no issue. But in the rooms, bad! However, service is great. Issues reported were attended to quickly.

Check in took a bit longer than a 5 stars hotel should be. I arrived at 1pm after an overnight flight and need a rest. Room wasn’t ready so okay I can wait. Until 3pm it was still not ready… only get into the room around 4pm at last. First impression ruined.

I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.

Service was excellent we went for my sons birthday and they did not disappoint. The pool/spa was lovely. The restaurant was excellent and the breakfast buffet was fully stacked with everything you could think of. The staff even prepared a birthday cake surprise!

Facilities: Average, no elevator, can only carry luggage to the second floor Hygiene: The room is clean, but a little old Environment: It is quite remote, you need to drive out to eat. There is only McDonald's within walking distance. Service: There is no 24-hour front desk service. After a certain time, you can only contact the duty phone to get the room card through the password box.

For the extremely low price we paid to stay there's really nothing to complain about. So much parking space close to the hotel entrance so easy to get luggage in etc. Easy check in. Big room. Beds were comfy. Located close to everywhere we needed to be that weekend. Would love to have had things mentioned to us at check in that were listed in the room description on the website such as the breakfast option and shown where the spa was etc Thank you for having us =)

The facilities are very good. It should be the best hotel in akl cbd. But the attitude of the waiters is average. Everyone is in a hurry and a little impatient. I like the spa very much. The swimming pool is small and not so clean. The spa sauna and swimming pool provide a lot of towels, which is very convenient. The room is very comfortable. The breakfast is very good.

Good location for those in West Auckland. Near to New Nynn mall and restaurants. Normal service. Typical NZ motel. A bit old motel. Has a swimming pool, suana and spacious car parking.

The location is very convenient, within walking distance of Queen Street, the port and the shopping mall. Shopping, dining and convenience stores are all very close. There is valet parking service. It is very suitable as a transit when arriving in Auckland on the first day.