Despite a three-night stay, I definitely wouldn't recommend this hotel!
Let me be clear about some major drawbacks:
First, there's the steep uphill path leading directly to the hotel. Don't tell me taking a taxi solves the problem. While you *might* be able to catch a taxi to and from the hotel or main attractions (if one is available), getting to the beach, Lawson (convenience store), or any restaurants means you absolutely have to walk up and down this very steep and challenging slope. Had I known about this significant inconvenience in advance, I absolutely would not have booked here.
As previous guests have noted, the room had a distinct, unpleasant odor, almost like salted fish – I guess we can just pretend it's a seafood hub. On top of that, there were urine stains on the toilet bowl.
Despite them knowing we were checking in with children, no children's amenities were provided. You might wonder why I didn't just ask the **front desk**? Well, that leads to another huge point of frustration. The front desk staff's efficiency is absolutely abysmal, and communication was practically impossible, even with translation software. When I inquired about children's toothbrushes, their baffling response was, 'I booked children to stay, so I can't refund the children's money to me.' After going back and forth with them to no avail, I gave up and ended up having to buy toothbrushes, toothpaste, and slippers for the kids myself.
The room's soundproofing was incredibly poor. Children yelling was the least of our concerns; we could clearly hear people walking around upstairs and even the creaking of hinges when neighbors closed their doors.
The pool was crowded, chaotic, and most importantly, quite dirty, with sand clearly visible at the bottom.
To be frank, while I haven't stayed at a vast number of Marriott hotels, I've certainly experienced a few. This, however, was by far the worst Marriott I've ever encountered, which is particularly shocking given that it's in Japan, a country celebrated for its meticulous standards.
On my first day in Japan, I checked into this hotel, which is incredibly conveniently located right around the corner from the JR station exit. It was absolutely no hassle with luggage.
The hotel room was clean and featured large floor-to-ceiling windows. Unfortunately, I arrived too late to experience the rooftop spa.
Breakfast comes highly recommended, offering panoramic sea views through its three walls of floor-to-ceiling windows, and the food selection was abundant.
From the JR platform, it's easy to transfer to services heading to attractions like the Cat Train line and Shirahama.
The commercial complex on the hotel's second floor houses a food street and a local artisan market.
Directly from the hotel's second floor, you can access the Wakayama City Library. If you have time, I highly recommend visiting it with children; it's spread over three floors, and my child was thrilled to discover original Detective Conan manga there.
Close to Bus stop, Lawson and many restaurant nearby. Staff are very nice and helpful.
Room is fairly clean but it smells like its not yet been used for a while, old and not eough air flow. Even the air freshener machine cant help.
Also, there is no lift to annex building, be aware if you carry large suitcase.
A clean and relatively modern hotel sitting on top of a hill with a spectacular view of the harbour. There is an indoor/outdoor onsen on the ground floor and free alcohol and snacks from 3 to 5 pm every afternoon! Great value for money, and a great place to relax and ease back into civilisation if you’ve just come out of the mountains after doing the Kumano Kodo.
The hotel is just a 5-minute walk from JR Wakayama Station. The breakfast was fantastic, and it boasts a public onsen bath and sauna. They also offer complimentary udon noodles in the evening. The staff were wonderfully attentive. The rooms are a good size, and the price offers excellent value for money! We also enjoyed sushi at Umeya, conveniently located right opposite the hotel, where we received a complimentary sushi dish with a coupon from the hotel.
The location is close to the beach, making it convenient for self-driving tours. Although the hotel has been renovated, it feels a bit run-down, but the beautiful scenery is enough to complement it. The hotel buffet has a wide variety of dishes and is very satisfying.
Since mu friend and I did a hiking trip, we walked to this accommodation. I think it would be better to drive or taking bus to there instead of walking. I really appreciate the outdoor onsen. The hotel is very close to the bus stop that taking us to our next hiking point, just a few minutes walk. There are some attractions nearby, like the big figure hanging on the bridge. Unfortunately we didn’t have time to visit them. If you’re staying here, you should arrive earlier and take a look at the surroundings. The front desk staff can speak Mandarin. So if you are a Chinese, you will find it easier to communicate. The hotel is very clean, because you need to change shoes everywhere. 
I booked a budget room at this hotel for a one-night stop in Kii-Tanabe before setting off on my Kumano Kodo hike. The location is super convenient, with the train station, bus stop for the next day, convenience stores, the tourist center, and many restaurants all just a few dozen meters away. The hotel is older, and the facilities are basic but adequate. My room wasn't very large, but it was very clean.
Very nice hot spring hotel, also very suitable for taking children, buffet breakfast and dinner is very good, the room is clean and large enough, the hot spring looks at the sea, while bathing in the hot spring, you can watch the sunset, very beautiful
Very heart-warming 𥄫 service, station pick-up, you may not find it yourself. Next to the lighthouse. Packing dinner and breakfast, very good. Stayed must be unforgettable
Outstanding
4 reviews
10.0/10
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GGuest UserOverall, I was extremely pleased with the hotel. It's essentially a one-stop shop for food and beverages. Breakfast and dinner menus changed daily, and they offered afternoon tea, complimentary ramen available after 10 PM, a wide variety of snacks, and an all-you-can-eat minibar in the room. There was no need to even leave the premises to fully enjoy our stay. We timed it right to get the private hot spring key and enjoyed a relaxing soak in the private bath. The natural spring water truly makes a difference! My only minor suggestion would be for a more complete sea view from the room. The room we were assigned this time had a slightly obstructed view, and I hope on our next visit we can be allocated a room with a truly panoramic sea view.
LlikesummerhotOn my first day in Japan, I checked into this hotel, which is incredibly conveniently located right around the corner from the JR station exit. It was absolutely no hassle with luggage.
The hotel room was clean and featured large floor-to-ceiling windows. Unfortunately, I arrived too late to experience the rooftop spa.
Breakfast comes highly recommended, offering panoramic sea views through its three walls of floor-to-ceiling windows, and the food selection was abundant.
From the JR platform, it's easy to transfer to services heading to attractions like the Cat Train line and Shirahama.
The commercial complex on the hotel's second floor houses a food street and a local artisan market.
Directly from the hotel's second floor, you can access the Wakayama City Library. If you have time, I highly recommend visiting it with children; it's spread over three floors, and my child was thrilled to discover original Detective Conan manga there.
TTrissySince mu friend and I did a hiking trip, we walked to this accommodation. I think it would be better to drive or taking bus to there instead of walking. I really appreciate the outdoor onsen. The hotel is very close to the bus stop that taking us to our next hiking point, just a few minutes walk. There are some attractions nearby, like the big figure hanging on the bridge. Unfortunately we didn’t have time to visit them. If you’re staying here, you should arrive earlier and take a look at the surroundings. The front desk staff can speak Mandarin. So if you are a Chinese, you will find it easier to communicate. The hotel is very clean, because you need to change shoes everywhere. 
GGuest UserKind of annex of the sister hotel next door. In the annex is an onsen, washing machine and dryer (free to use), vending machines with beer and drinks and noodles. Room is basic. I had a great view on the river. Small balcony, but dirty and no chair. The annex is okay to stay if you are hiking.
The best thing is the sister hotel. A great onsen with outdoor bath. Nice souvenir shop with a bit more food. Staff are super friendly and helpful.
They also provide bus services (bring and pickup to Hongu Taisha, the other onsen places, the trailhead busstop) which you can use! Just call them if you want to be picked up.
I did not realize Kawayu Onsen is a very small place with NO supermarket. If you did not book breakfast (served at the sister) bring your own into town or eat instant noodles.
There are 2 small restaurants with delicious local food.
TTianyuanwaiDespite a three-night stay, I definitely wouldn't recommend this hotel!
Let me be clear about some major drawbacks:
First, there's the steep uphill path leading directly to the hotel. Don't tell me taking a taxi solves the problem. While you *might* be able to catch a taxi to and from the hotel or main attractions (if one is available), getting to the beach, Lawson (convenience store), or any restaurants means you absolutely have to walk up and down this very steep and challenging slope. Had I known about this significant inconvenience in advance, I absolutely would not have booked here.
As previous guests have noted, the room had a distinct, unpleasant odor, almost like salted fish – I guess we can just pretend it's a seafood hub. On top of that, there were urine stains on the toilet bowl.
Despite them knowing we were checking in with children, no children's amenities were provided. You might wonder why I didn't just ask the **front desk**? Well, that leads to another huge point of frustration. The front desk staff's efficiency is absolutely abysmal, and communication was practically impossible, even with translation software. When I inquired about children's toothbrushes, their baffling response was, 'I booked children to stay, so I can't refund the children's money to me.' After going back and forth with them to no avail, I gave up and ended up having to buy toothbrushes, toothpaste, and slippers for the kids myself.
The room's soundproofing was incredibly poor. Children yelling was the least of our concerns; we could clearly hear people walking around upstairs and even the creaking of hinges when neighbors closed their doors.
The pool was crowded, chaotic, and most importantly, quite dirty, with sand clearly visible at the bottom.
To be frank, while I haven't stayed at a vast number of Marriott hotels, I've certainly experienced a few. This, however, was by far the worst Marriott I've ever encountered, which is particularly shocking given that it's in Japan, a country celebrated for its meticulous standards.
BBob579526A clean and relatively modern hotel sitting on top of a hill with a spectacular view of the harbour. There is an indoor/outdoor onsen on the ground floor and free alcohol and snacks from 3 to 5 pm every afternoon! Great value for money, and a great place to relax and ease back into civilisation if you’ve just come out of the mountains after doing the Kumano Kodo.
GGuest UserClose to Bus stop, Lawson and many restaurant nearby. Staff are very nice and helpful.
Room is fairly clean but it smells like its not yet been used for a while, old and not eough air flow. Even the air freshener machine cant help.
Also, there is no lift to annex building, be aware if you carry large suitcase.
LLUI booked a budget room at this hotel for a one-night stop in Kii-Tanabe before setting off on my Kumano Kodo hike. The location is super convenient, with the train station, bus stop for the next day, convenience stores, the tourist center, and many restaurants all just a few dozen meters away. The hotel is older, and the facilities are basic but adequate. My room wasn't very large, but it was very clean.
GGuest Userroom and onsen is clear and comfortable
lobby staff told me the starting dinner time is wrong but at last they special to remake the dinner food for us (5 persons)
we're so happy about their staff service very nice and helpful
we will choose this hotel again
GGuest UserThe room was very clean. The landlady was kind and could communicate in Chinese using a translation software. I ordered her breakfast for 800 yen and it was very comfortable. I didn’t know what to choose from the meal. I just ate what she made and I was very satisfied. This B&B can pick you up from the station. I don’t speak Japanese, so I can only walk there. When I left, she drove me to the station. I liked it very much! The bus runs twice a day, and it’s difficult to take a taxi. The pick-up and drop-off is very pleasant.
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