Location is good with shuttle buses to the station which makes things very convenient. Hot spring in the hotel is wonderful after a day if sightseeing.
Excellent hotel in good location. Hotel warmly heated and comfortable despite very cold weather. Actually snowing during our stay. Enjoyed our stay. Multi-storey parking available off-site about 100m away for 1500yen, multiple entries/exits per day for fixed price.
Shopping malls nearby
The most beautiful hotel in Hakuba! Snowstorm Villa, Conan BGM
It's very convenient to go there. You can take a bus from Shinjuku directly to Hakuba Happo Terminal, and take the free V2 bus to Cotina
You can also book a bus back to Haneda Airport and depart directly from the hotel.
A perfect ski trip, heavy snow, and a romantic hotel
Mostly Europeans, Australians, and many Japanese people
The hot springs are also good, and you can directly see the ski slopes in the open air
Beautiful
There were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
Felt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.
I very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
Convenient transportation, five minutes away from Matsumoto Station, close to the long-distance bus station, free supper at night, large bath, welcome drink that I didn't experience when I arrived at the hotel late, the room is also big and new. Next time I will experience breakfast, according to the reviews, it is also rich.
Pros:
1. The room is very spacious, with a tatami bed for the third person. It was clean and well-equipped.
2. Convenient and free parking right outside the hotel entrance, although spaces are first-come, first-served.
3. Complimentary rental of umbrellas.
4. The private onsen was enjoyable, especially considering the public onsen at the adjacent building is unsheltered (hence the need for umbrellas).
5. Excellent location near Karuizawa Prince Shopping Plaza and Kyu-Karuizawa Main Street, providing easy access to numerous local shops and eateries.
Cons:
1. The breakfast was quite disappointing considering that this is a 4-star hotel and the other aspects are good. The bread was extremely hard and difficult to tear, and did not seem fresh. The overall variety of food was limited and not particularly appealing.
Great hotel! Went there on a snowy day, like a fairytale cottage. The house was cleaned very cleanly, and the breakfast was rich and delicious. An extra surprise was that all snacks and drinks in the hotel room were free, with a wide variety of even fresh macarons and small cakes. I was embarrassed to finish it, so I took away a can of apple juice. I am very grateful for the good memories provided by the hotel.
Great
54 reviews
9.2/10
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PHP 14,771
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9.4/10
Amazing
GGuest UserFelt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
LLumI very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
GGuest UserThis is my first time staying at this hotel. The location is a bit remote and suitable for self-driving travelers! Rich dinner and excellent hot springs! You can see the creek next to it, and the sound of running water is very nice! 👍
JJoanna Siew KinLocation is good with shuttle buses to the station which makes things very convenient. Hot spring in the hotel is wonderful after a day if sightseeing.
GGuest UserThere were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
AADOPTfamilyExcellent hotel in good location. Hotel warmly heated and comfortable despite very cold weather. Actually snowing during our stay. Enjoyed our stay. Multi-storey parking available off-site about 100m away for 1500yen, multiple entries/exits per day for fixed price.
Shopping malls nearby
WWei LeThis place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
AAnonymous UserIt's a 10 mins walk uphill from train station so maybe better to try to contact them for a complimentary pick up.
The place is super grand and 2 onsens. A Instagram worthy one that the males and females get to use it at different timings. The shower stuff in the onsen are mediocre though. No fancy facial stuff for women unlike some other onsens at this price range.
We had breakfast and dinner for the 2 nights. And well worth it. But you have to follow a fixed timing and we felt a bit rushed but otherwise it was really great and service perfect.
We had one the biggest rooms I believe Room 716. Had a sitting area and also a sleeping area. Easily fits 8 persons. We were only 2. In the day they kept the futons and brought it out at night. Towels changed every night.
There is a van that goes straight to Mount Yokoteyama ski resort. The receptionist didn't seem to know about it but you could try to Google. It was a complimentary ride to and fro if you bought the lift tickets. Took only like 30 mins to get there. You can get rentals at hotels there.
LlamvyAn incomparable place, Karuizawa, super fun, very good skiing, the entire ski resort and several surrounding hotels belong to the Prince Hotel, Prince West is more convenient, you can actually take the free shuttle bus to the hot springs Ski resorts etc. Very nice experience.
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