Felt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.
I very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
Great cottage experience in Karuizawa, lovely ambiance and very peaceful to walk around the grounds during the day. We were lucky enough to also see some cherry blossoms still in bloom despite going in mid-April! Service is also great with transport services to the cottages. Only troublesome thing is that you'll need to plan your time well to take the internal shuttle bus back from the shopping plaza/hotel lobby as it comes every 10-20 min!
Excellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.
The most beautiful hotel in Hakuba! Snowstorm Villa, Conan BGM
It's very convenient to go there. You can take a bus from Shinjuku directly to Hakuba Happo Terminal, and take the free V2 bus to Cotina
You can also book a bus back to Haneda Airport and depart directly from the hotel.
A perfect ski trip, heavy snow, and a romantic hotel
Mostly Europeans, Australians, and many Japanese people
The hot springs are also good, and you can directly see the ski slopes in the open air
Beautiful
There were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
Stayed 1 night, then drove to Hakuba to ski - took around 1.5 hours from hotel to Hakuba.
Good room for 4 ppl, clean and convenient. Its paid parking at nearby building and not onsite. Milky onsen was cool, but wasnt very hot. The onsen itself was not big, but thats due to the size of the hotel.
Walking distance to many shops, restaurants and Matsumoto station.
Service is quite good~
Although it is an old hotel,
But very clean and also included breakfast
It was amazing! ! !
Touched China! ! !
I will definitely go next time if I go to play again.
And the hotel also has a washing machine and dryer. Too easy to use.
6 reviews
6.9/10
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NZD 65
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9.4/10
Amazing
GGuest UserFelt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
LLumI very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
GGuest UserThis is my first time staying at this hotel. The location is a bit remote and suitable for self-driving travelers! Rich dinner and excellent hot springs! You can see the creek next to it, and the sound of running water is very nice! 👍
GGuest UserGreat cottage experience in Karuizawa, lovely ambiance and very peaceful to walk around the grounds during the day. We were lucky enough to also see some cherry blossoms still in bloom despite going in mid-April! Service is also great with transport services to the cottages. Only troublesome thing is that you'll need to plan your time well to take the internal shuttle bus back from the shopping plaza/hotel lobby as it comes every 10-20 min!
GGuest UserThere were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
KKunyingExcellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.
AAnonymous UserIt's a 10 mins walk uphill from train station so maybe better to try to contact them for a complimentary pick up.
The place is super grand and 2 onsens. A Instagram worthy one that the males and females get to use it at different timings. The shower stuff in the onsen are mediocre though. No fancy facial stuff for women unlike some other onsens at this price range.
We had breakfast and dinner for the 2 nights. And well worth it. But you have to follow a fixed timing and we felt a bit rushed but otherwise it was really great and service perfect.
We had one the biggest rooms I believe Room 716. Had a sitting area and also a sleeping area. Easily fits 8 persons. We were only 2. In the day they kept the futons and brought it out at night. Towels changed every night.
There is a van that goes straight to Mount Yokoteyama ski resort. The receptionist didn't seem to know about it but you could try to Google. It was a complimentary ride to and fro if you bought the lift tickets. Took only like 30 mins to get there. You can get rentals at hotels there.
LlamvyAn incomparable place, Karuizawa, super fun, very good skiing, the entire ski resort and several surrounding hotels belong to the Prince Hotel, Prince West is more convenient, you can actually take the free shuttle bus to the hot springs Ski resorts etc. Very nice experience.
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