Hotels With Spa in Metropolitana, Chile

The hotel is conveniently located. The staff are friendly and helpful. They are flexible at the time of needing a late checkout. This is a fantastic option for travelers, especially those with late arrivals and/or early departures since the hotel is adjoining the airport terminal.

We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.

Convenient to the airport. Airport shuttle is available, but I had a rental car. There is a decent restaurant on site, which is probably why the breakfast buffet is so much better than any other La Quinta I’ve stayed at in the USA. Breakfast was included in the rate I paid. Comfortable bed and spacious room and bathroom.

This is based on two stays / two rooms a week apart. This hotel is substantially better than the one at the airport. Bed was comfortable and a/c is strong. Wifi good throughout the hotel. Water pressure excellent, although the water smells so chlorinated as to be pool water. The room was clean, but they need to change their mopping chemicals. There is a slippery residue throughout the room which is really noticeable if your feet are wet. Breakfast was a travesty. Buffet with no alternative. Scrambled eggs, toast, very few pastries, fruit, and cereal. That’s it. Coffee machine wasn’t working (gasp). It was free, though, maybe. The staff wasn’t actually sure. Transfer from the airport is on request and free. Send flight details ahead of time and your driver will arrange pickup via WhatsApp. Transfer back is only on the hour, but you can pay $20 for your own five minute taxi if you want. Reception staff speaks English. But no one else did (including restaurant / bar staff). The hotel doesn’t accept any cash payments. The price is reasonable and offsets the above problems. I would stay here again for a layover. The hotel is not suitable for a city visit.

Needed an overnight before our cruise. Since they had an airport shuttle and decent prices we booked a room. First the shuttle service has an interesting pickup point at one of the parking areas. We had to evade the taxi people and go up two escalators to a walkway. Not bad if you follow the instructions they emailed. The waiting area is a bit wide and it would be easy to miss the pickup but I called and was picked up in about 20 minutes after the 12 reservation we made. We will not go into the ride over the the hotel, it was, well exciting might be an ok word. As for the hotel, desk staff was professional, helpful and got us into a room quickly. The hotel was being used for other cruise passengers and workers but they did take care of us quickly. The restaurant was good but not great. I think there were too many people early and they were not ready for the numbers so several tables seated after us were leaving before we even got bread. The hotel was clean and rooms were very nice so I would use it again but reconsider places to dine.

Old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old Okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

The hotel breakfast is rare and rich, that is, omellete has no vegetables. But there are wolfberry and various dried fruits, and the fried eggs are also very nice. The room on the east side can see the snow-capped mountains. Although the opposite building is blocked a little, the overall service is great. Communication with the front desk, but also delayed to two o'clock check-out. You can store your luggage, it is a bit far from the airport, and you use more than 200 soft sister coins to take a taxi.

We have stayed here for 3 nights with my friend in January. It was a nice and lovely modern hotel. We had a twin room which was good enough for what we needed. The bathroom was big and clean with toiletries. We used room service ordering the continental breakfast the 2nd day and it was really lovely food. We just loved Madrid City and had the best weekend without spending a fortune. We definitely recommend Novotel Hotel.

The hotel is conveniently located. The staff are friendly and helpful. They are flexible at the time of needing a late checkout. This is a fantastic option for travelers, especially those with late arrivals and/or early departures since the hotel is adjoining the airport terminal.

We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.

This is based on two stays / two rooms a week apart. This hotel is substantially better than the one at the airport. Bed was comfortable and a/c is strong. Wifi good throughout the hotel. Water pressure excellent, although the water smells so chlorinated as to be pool water. The room was clean, but they need to change their mopping chemicals. There is a slippery residue throughout the room which is really noticeable if your feet are wet. Breakfast was a travesty. Buffet with no alternative. Scrambled eggs, toast, very few pastries, fruit, and cereal. That’s it. Coffee machine wasn’t working (gasp). It was free, though, maybe. The staff wasn’t actually sure. Transfer from the airport is on request and free. Send flight details ahead of time and your driver will arrange pickup via WhatsApp. Transfer back is only on the hour, but you can pay $20 for your own five minute taxi if you want. Reception staff speaks English. But no one else did (including restaurant / bar staff). The hotel doesn’t accept any cash payments. The price is reasonable and offsets the above problems. I would stay here again for a layover. The hotel is not suitable for a city visit.

Old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old, old Okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

The hotel breakfast is rare and rich, that is, omellete has no vegetables. But there are wolfberry and various dried fruits, and the fried eggs are also very nice. The room on the east side can see the snow-capped mountains. Although the opposite building is blocked a little, the overall service is great. Communication with the front desk, but also delayed to two o'clock check-out. You can store your luggage, it is a bit far from the airport, and you use more than 200 soft sister coins to take a taxi.

Located in a trendy area of Santiago and very close to the line 1 metro stop of University Catolica this is a great place to spend some time in Santiago. The rooms are spacious and the beds super comfortable. Upper floor rooms have views of the city skyline and the Andes mountains. Breakfast is served from 7am weekdays, and 8am at weekends, from the top floor breakfast bar which is next to the swimming pool and has great views of the city and the mountains. Breakfast is self-service with a wide-range of hot and cold dishes. Someone who is gluten-free will find plenty to eat. A few other things to be aware of. There is a hotel restaurant but it is not open at weekends, although there are plenty of dining options in the streets around the hotel. The area is trendy and popular and the rooms not sound-proof but the external noise from music etc does die down late evening. Last, the ergonomics of the bathroom area in the room we stayed in were a little strange. The separate toilet has a door that can't be opened if someone is also stood in front of the washbasin unless that person moves out of the way. Also, the toilet is where the fresh towels are stored, not the shower area or area around the washbasin. The staff were friendly and would recommend as a place to stay in Santiago.

This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.

We have stayed here for 3 nights with my friend in January. It was a nice and lovely modern hotel. We had a twin room which was good enough for what we needed. The bathroom was big and clean with toiletries. We used room service ordering the continental breakfast the 2nd day and it was really lovely food. We just loved Madrid City and had the best weekend without spending a fortune. We definitely recommend Novotel Hotel.

Convenient to the airport. Airport shuttle is available, but I had a rental car. There is a decent restaurant on site, which is probably why the breakfast buffet is so much better than any other La Quinta I’ve stayed at in the USA. Breakfast was included in the rate I paid. Comfortable bed and spacious room and bathroom.

Needed an overnight before our cruise. Since they had an airport shuttle and decent prices we booked a room. First the shuttle service has an interesting pickup point at one of the parking areas. We had to evade the taxi people and go up two escalators to a walkway. Not bad if you follow the instructions they emailed. The waiting area is a bit wide and it would be easy to miss the pickup but I called and was picked up in about 20 minutes after the 12 reservation we made. We will not go into the ride over the the hotel, it was, well exciting might be an ok word. As for the hotel, desk staff was professional, helpful and got us into a room quickly. The hotel was being used for other cruise passengers and workers but they did take care of us quickly. The restaurant was good but not great. I think there were too many people early and they were not ready for the numbers so several tables seated after us were leaving before we even got bread. The hotel was clean and rooms were very nice so I would use it again but reconsider places to dine.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

We have stayed here for 3 nights with my friend in January. It was a nice and lovely modern hotel. We had a twin room which was good enough for what we needed. The bathroom was big and clean with toiletries. We used room service ordering the continental breakfast the 2nd day and it was really lovely food. We just loved Madrid City and had the best weekend without spending a fortune. We definitely recommend Novotel Hotel.

I have been staying at this Sheraton for work for many visits during the year and by far this is one of my all time favorite hotels. I am greeted as I walk through the door by the many attentive staff. The property is beautiful and the rooms are spotless and so comfortable. The breakfast should not be missed and the waitstaff are excellent. The restaurant is so good, also, and not to be missed. I must compliment the front desk employee, Daniel, who knows me by name and always goes above and beyond to meet my special health needs. Areana, Karen and Julianna are also exemplary employees. Please acknowledge all employees and especially Daniel for always being so kind and taking such great care and attention to detail. Can't wait to come back and thanks so much for your hospitality.

Fiquei nesse hotel final de agosto durante 4 noites. Peguei um quarto executivo, que era o melhor do hotel, já na chegada o quarto e o banheiro estavam frios e sem calefação, era uma noite que estava fazendo cerca de 5 graus… fui à recepção reclamar e não tinham outros quartos pra trocar e fui informada que o sistema de calefação estava quebrado, ou seja, já sabiam e me receberam mesmo assim. Foi ligado o ar condicionado no quente, mas o banheiro permaneceu um iglu, inclusive, tomei um banho frio nessa noite, pois nem a água estava esquentando. Tivemos que dormir de casaco no primeiro dia. No segundo dia disseram que a calefação havia sido arrumada, porém, não tinha potência e parou de funcionar por volta de meia noite… ou seja, dormimos de casaco novamente. No terceiro dia tive que me alterar e fazer uma reclamação com a recepção, já que não era um quarto barato. No terceiro e quarto dia a calefação estava “funcionando” mas com pouca potência de modo que o quarto permanecia frio e os banhos torturantes. O pior de tudo foi o jeito que lidaram com a situação, em nenhum momento ouvi sequer um pedido de desculpas ou me foi oferecido qualquer solução. E o gerente é a arrogância em pessoa, quando fui reclamar disse q eu estava mentindo e que eu tinha ficado sem calefação somente uma noite. Não é atoa que o hotel é reflexo de uma má gestão. Para terminar de ilustrar o tamanho despreparo desse hotel, um dia na recepção vi um hóspede brasileiro pedindo que fosse enviada uma faca no box de café da manhã dele no dia seguinte para que ele pudesse descascar a laranja, já que não haviam mandado no dia anterior. O atendente ao invés de apenas anuir, respondeu que ele deveria descascar com as unhas ou com a boca… Esse é o nível do atendimento. Se vc está pensando em pegar um quarto executivo, vá para um hotel de rede pelo mesmo valor!!

Simple buffet, the same for three days! Don't have expectations! I live in 409, two big beds. There is a large balcony on the top floor. The three floors are in the decoration, and the taste is great! At the time of check-in, the lady gave me a room in the decoration area. I went downstairs to change the room and gave it to a big room! I said she is coming! It’s not like it! Monsters are not so blind! I will understand it at a glance! Convenient transportation, many around eating, drinking, buying and buying. From the two stations of the ”International Trade Phase III Building”, there is a big Mall where everything is there! I am willing to recommend this hotel! Other rooms don't seem to be big for me.

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

WHAT A LUCKY FIND!1 I HAD NOT PLANNED ON STAYING IN SANTIAGO FOR THE NIGHT BUT WAS STUCK THERE FOR A WEEK DUE TO COVID THANKS TO DANIELA FOR HER EXTRA HELP IN UNDERSTANDING EXACTLY WHAT WAS GOING ON AND FOR HELPING ME GET FOOD AND OTHER ESSENTIALS AND THE OTHER GREAT STAFF FOR WONDERFUL BREAKFAST AND A VERY COMFORTABLE STAY...I ENJOY IT SO MUCH I HAVE ALREADY BEEN BACK!

The environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.

Gostamos muito. Ótimo custo beneficio. Preço acessível, instalações novas e em bom estado, atendimento bom, apresentava elevador para os quartos e tinha boa localização. Das 3 opções que ficamos em santisgo foi a melhor sem duvida, caso voltemos à santiago iremos nos hospedar lá novamente