The view was amazing, surrounded by nature, and the rooms were spacious and quiet—it was wonderful.
The food was also very varied and satisfying.
The seafood was especially delicious, and it went down a treat with the alcohol (lol).
The staff were all very friendly, and when I was trying to take a photo from the hallway with Mt. Asama in the background, a staff member called out to me and took the photo for me on his smartphone, making it a pleasant and memorable trip. 🙏
Due to my own mistake, I booked a smoking room, but they were able to change my reservation (from 3 nights to 1 night) and to a non-smoking room that was available on the day, which was very helpful (I have asthma).
The facilities and service in the hotel were also impeccable, and I even enjoyed free ice cream after using the large public bath and a complimentary Yakult drink in the morning bath.
This is a wonderful hotel that I would recommend to everyone.
I was satisfied because there were many types of baths in the large public bath.
However, although you can see the river from the balcony, the balcony was in such bad condition that I didn't feel like going outside.
I had enjoyed the hot spring town a few years ago when I stayed at another hotel nearby, so I was looking forward to going there again this time, but I was very disappointed to find that all three amusement centers were closed.
Two of them are out of business, and one seems to close at 6pm.
May not come again. The hotel rate is considered pricey because the service did not meet that price standard. We booked a private onsen and found out there is limit number of times you can use onsen. In fact, only 1 person used once at night and in the morning. When we used in the morning, the water is as low as below knee height. After calling the front desk several times, there is still no onsen water. Food is simple, like those we can find in local food restaurant.
Beautiful, great service, super clean & comfortable hotel which sets it's standard really high. Everything was superb from the lobby to the room to the restaurants, and to the onsen. Quality meals are served with their hearts & the quality is too much for me. Our room was really huge. There are 3 different onsen rooms with indoor & outdoor pools. However, the outdoor pools do not give you any views since they bamboo-fenced the surrounding. Parking is free and it is only 2 mins walk down the slope to reach Kusatsu town centre. A minimum 2N stay is recommended.
Family trip for 6 people! The hot springs were good and the rice was really delicious. The employees were kind and very comfortable. I was able to relax in Ku 々. Thank you very much. I would like to use it again.
You can go directly to the hotel lobby from the east exit of Takasaki Station via the outdoor walkway on the second floor, and the hotel lobby, rooms, large communal bath on the 10th floor, and breakfast venue on the second floor are all very satisfying facilities. I had a very comfortable stay. I would definitely use it again.
I booked a Japanese-style room with a view of Ikaho Ishidan Street outside the window. The hotel's environment, service, and food for one night and two meals were also very delicious. The aperitif was brewed by the hotel itself. It can be seen that a lot of thought has been put into running the hotel well. It is very warm and my family and children are extremely satisfied. The private bath provided by the Japanese-style room is also very comfortable and perfect.
The staff 々 was able to spend a pleasant time with a smile.
In the shabu-shabu buffet of the meal, the delicious meat was all-you-can-eat and the family was very satisfied.
I was worried about some cleaning, but I think it's because I'm doing cleaning work, so the general public doesn't care.
Mt. Myogi seen from the window was nice and different depending on the time of day and the weather.
I really liked the Comfort Hotel. Great location, easy access from maebashi train station and quick walk to shopping areas. The room was just what we needed with helpful amenities. Staff are lovely and helpful. Would recommend for a short stay.
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GGuest UserRoom & vibes
Stayed in a traditional tatami room and it was so Japanese in the best way – futon, tatami smell, the whole ryokan fantasy.
Super cosy, perfect if you’re here to soak, chill, and live your best onsen‑town main‑character life.
Buildings & facilities
Hotel has three blocks, all connected via the main building, so you’ll always pass through it anyway.
Most of the good stuff – hot springs, buffet etc. – is in the Annex building where I stayed, so it was really convenient, just no Yubatake view (that’s only for the main building rooms).
Location & mini shopping zone
They literally have their own shopping area on the first floor of the main building, right by Yubatake and the hot spring street, so you can roll out of the hotel in yukata and start browsing.
Super easy to snack, shop, then hop back into the onsen without feeling like you “went out”.
Transport & walking in snow
There’s a shuttle bus to the nearest public transport stop, so luggage days are easy.
You can walk it in under 10 minutes, but in snow season the road gets icy and crazy slippery, so honestly not recommended unless you trust your shoes (and your balance).
Staff & service energy
Hotel staff are amazing – super friendly and actually proactive.
Besides Japanese and English, some staff speak Mandarin and will just switch to it to help you out, and they’ll even offer to take photos for you before you have the chance to ask, which is perfect for solo or shy travellers.
GGuest UserMay not come again. The hotel rate is considered pricey because the service did not meet that price standard. We booked a private onsen and found out there is limit number of times you can use onsen. In fact, only 1 person used once at night and in the morning. When we used in the morning, the water is as low as below knee height. After calling the front desk several times, there is still no onsen water. Food is simple, like those we can find in local food restaurant.
GGuest UserThe view was amazing, surrounded by nature, and the rooms were spacious and quiet—it was wonderful.
The food was also very varied and satisfying.
The seafood was especially delicious, and it went down a treat with the alcohol (lol).
The staff were all very friendly, and when I was trying to take a photo from the hallway with Mt. Asama in the background, a staff member called out to me and took the photo for me on his smartphone, making it a pleasant and memorable trip. 🙏
GGuest UserOur visit to this hotel was perfectly adequate. The traditional setting provided a nice sense of atmosphere, and the check-in process was smooth and efficient.
The onsen facilities themselves were clean and relaxing, meeting our expectations for a hot spring experience. Our room was spacious, but the amenities felt a little dated and could use some refreshment. Dinner and breakfast were included, offering a standard array of Japanese cuisine that was palatable, though not exceptional. The staff were polite. Overall, it's a safe and decent choice if you're looking for a no-frills, standard onsen hotel experience.
GGuest UserThe staff is very nice and have a good arrangement of the room. The room is clean and spacious. And we can enjoy the onsen with a good view of whole Maehashi city. Can enjoy the manga after onsen. The food of restaurant is also delicious.
GGuest UserKinchoro is the more exclusive wing of Fuikuichi. The rooms come sight private onsen and it’s similar to most 10 tatami rooms.
The service from the staff is good. They are almost invisible when you don’t need them but will magically appear when you need help, during meal times and check in/out time.
The food unfortunately seem to be so so only. I didn’t find it spectacular, and in fact fringing on being a bit too inventive. Otherwise, all okay.
11356463****Although the hotel has no special appearance, the internal rooms are great. The large glass windows can see Chicheng Mountain and Yuanming Mountain, and you can see great scenery when you get up early.
It is also very close to Shiduan Street, there is a shuttle bus, you can also walk there.
Breakfast and dinner are also delicious, kaiseki cuisine level.
Service is excellent, it is the best service I have traveled so many times in Japan.
GGuest UserThe hotel is clean and the service is very good!
The environment is quiet and quiet, and it is a good place for vacation and leisure.
There are enough parking spaces for parking, and it is best to drive in and out, because other traffic is not convenient.
The breakfast food is diverse and delicious!
GGuest UserVery clean and tidy. Room as pictured. Staff lovely... thank goodness for google translate.
Private hot pools great...large. You had to get in quick as no booking - but good sysyem on co.outer to see when free. I
American breakfast good (except tomato sauce ON tge omelette). Omelette was light and fluffy.
Only about 10 minutes walk to the steps.
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