As expected from a famous hotel chain, it is basically clean. The rooms are spacious and the breakfast is varied. One thing that is disappointing is that the floor is carpeted so it smells a bit.
Good is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
Room was cheap so one cant expect too much, but the floor space around the bed was so small that a medium suitcase could not be put flat and opened. Not insurmountable if you are a solo traveller but somewhat inconvenient. No bottled water in the room, No means of heating water to make a cup of tea, coffee or packet soup.
Bed pillows were way too big and hard for me to sleep comfortably.
Shower water ran from cold to luke warm, back to cold again. Mind you it was midnight when my flight arrived at the airport but I was sooo looking forward to a nice hot shower.
Breakfast, which was included in the price consisted of 4 food warmers, all with just a few scraps of food remaining (cold), an almost empty dispenser of Milo Flakes breakfast cereal (which was stale), no sugar and no cold milk. Breakfast was advised as being available between 3am and 9am. I came down to the breakfast area at 7am. Only 1 young kid on duty who really looked as if he had no experience. The only food available upon request was lumpy soggy steamed rice and that also was not hot.
Overall, I suppose one could say that for the really low price the hotel was adequate. But forget the breakfast if you have onward travel by air and buy something decent at the numerous cafes on the quarantine side of the airport's departures area.
The hotel facilities are good, the service in the lobby, the cleaning service is good and friendly, the hotel is beautiful, it's worth it, the price of 400 thousand can include breakfast for 2 people, the swimming pool can also accommodate 2 people. Just a suggestion, please fix the floor in the swimming pool, it's too slippery, I fell on the stairs to the pool. The other good service from the hotel staff in the lobby and on the 9th floor, awesome
The location is strategic, but the experience is not optimal because the hotel cleanliness is not good (the 8th floor hall ceiling leaks everywhere, the room smells musty). Amenities, towels and soap, are also very minimal
If you want great view with an affordable price, then this hotel is for you. Choose the room with sea view to enjoy sunsets from your room. It's superb! The room is not too spacious but okhay. Worth at is price. Everything is clean. The breakfast also okhay. The provide delicious meal with quite wide range of options. Not so many, but sufficient. Overall, I love staying here
The reception staff went our their way to help me: they directed my Bluebird taxi driver, as he could not speak English; they helped me with ordering a Grab taxi; and even after I left the hotel, they contacted me to notify me about a restaurant I was asking them about. I am particularly thankful to Ms. Dewa for this support.
Great
59 reviews
9.1/10
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6.9/10
GGuest UserRoom was cheap so one cant expect too much, but the floor space around the bed was so small that a medium suitcase could not be put flat and opened. Not insurmountable if you are a solo traveller but somewhat inconvenient. No bottled water in the room, No means of heating water to make a cup of tea, coffee or packet soup.
Bed pillows were way too big and hard for me to sleep comfortably.
Shower water ran from cold to luke warm, back to cold again. Mind you it was midnight when my flight arrived at the airport but I was sooo looking forward to a nice hot shower.
Breakfast, which was included in the price consisted of 4 food warmers, all with just a few scraps of food remaining (cold), an almost empty dispenser of Milo Flakes breakfast cereal (which was stale), no sugar and no cold milk. Breakfast was advised as being available between 3am and 9am. I came down to the breakfast area at 7am. Only 1 young kid on duty who really looked as if he had no experience. The only food available upon request was lumpy soggy steamed rice and that also was not hot.
Overall, I suppose one could say that for the really low price the hotel was adequate. But forget the breakfast if you have onward travel by air and buy something decent at the numerous cafes on the quarantine side of the airport's departures area.
AAnonymous UserFacilities: First-class, free gym with well-equipped facilities
Hygiene: There is a dedicated person cleaning every day, very clean
Environment: Beautiful scenery with unobstructed views of the city
Service: The front desk and staff speak fluent English and have a good attitude
GGuest UserThe hotel is on the seaside, very close to it on foot. The breakfast buffet the next day was also good. There is a good seafood restaurant near the hotel. It is a recommended hotel.
GGuest UserGood is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
GGuest UserIf you want great view with an affordable price, then this hotel is for you. Choose the room with sea view to enjoy sunsets from your room. It's superb! The room is not too spacious but okhay. Worth at is price. Everything is clean. The breakfast also okhay. The provide delicious meal with quite wide range of options. Not so many, but sufficient. Overall, I love staying here
MmotorideAs expected from a famous hotel chain, it is basically clean. The rooms are spacious and the breakfast is varied. One thing that is disappointing is that the floor is carpeted so it smells a bit.
MMilan VodopivecThe reception staff went our their way to help me: they directed my Bluebird taxi driver, as he could not speak English; they helped me with ordering a Grab taxi; and even after I left the hotel, they contacted me to notify me about a restaurant I was asking them about. I am particularly thankful to Ms. Dewa for this support.
NNURFAJRIVery good recommended hotel in Makassar, the emperor hotel is easy to access, the location is good, one of the hotels that are good class is cheap but not cheap.
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