Hotels With Swimming Pools in Lao Cai Province, Vietnam

Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

A tip for the next traveller, email the hotel directly after booking to confirm your requests. I requested 2 single bed plus late check in on requests box but only emailed the late check in so we had 1 big bed instead. Also request that your room is away from the buffet corner-302, good thing we had 301 so we only hear a little of activity. Room was comfy and worth it for the price but don't have sufficient heater during our stay. If you're leaving the night before checkout do inform the desk before so they can pack you up some snacks. The hotel is close to the center via first floor, a flight of stairs and couple of mins walk. Google maps only show the main entrance but not the shortcut.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

Overall ok. Bathtub not so clean. Shuttle bus timing not flexible. Mountain view from bedroom perfect. Dining area can see fansipan too. Buffet breakfast more to international instead of local food.

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

Location: 5/5 Excellent The location of Lady Hill Sapa Resort is simply breathtaking. Nestled amidst the beautiful hills of Sapa, the resort offers stunning panoramic views that are nothing short of spectacular. It’s conveniently located near major attractions, making it easy to explore the area. Cleanliness: 5/5 Excellent The cleanliness of the resort was impeccable. The rooms were spotless, and the common areas were well-maintained. The housekeeping staff did a fantastic job of ensuring everything was in perfect condition throughout our stay. Service: 5/5 Excellent The service at Lady Hill Sapa Resort was outstanding. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly attentive and went above and beyond to make our stay comfortable and enjoyable. Special mention to the concierge who provided excellent recommendations for local tours and dining options. Facilities: 5/5 Excellent The facilities at the resort were top-notch. The spa services were incredibly relaxing, and the swimming pool offered a great way to unwind after a day of exploring. The fitness center was well-equipped, and the lush gardens provided a serene environment for a leisurely stroll.

I’m not sure if it was due to the travel period in winter, the pre-Tet festival season, or something else, but the hotel seemed to have fewer customers than expected. I didn’t see many travelers, and the room was only available starting at 2 p.m., which was a bit inconvenient. On the positive side, the staff was very polite and spoke English well, which made communication easy. The room itself was average but comfortable.

We got to the hotel early 7am. The hotel storage our luggages. The hotel has nice view. The foods are good and tasty especially the Pho or noodles. There are many stairs to get to our room. Staff are friendly. They help us carry our luggages to our room. Morning breeze is so nice!!! Love the morning breakfast with beautiful view.

Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.

Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

A tip for the next traveller, email the hotel directly after booking to confirm your requests. I requested 2 single bed plus late check in on requests box but only emailed the late check in so we had 1 big bed instead. Also request that your room is away from the buffet corner-302, good thing we had 301 so we only hear a little of activity. Room was comfy and worth it for the price but don't have sufficient heater during our stay. If you're leaving the night before checkout do inform the desk before so they can pack you up some snacks. The hotel is close to the center via first floor, a flight of stairs and couple of mins walk. Google maps only show the main entrance but not the shortcut.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

Overall ok. Bathtub not so clean. Shuttle bus timing not flexible. Mountain view from bedroom perfect. Dining area can see fansipan too. Buffet breakfast more to international instead of local food.

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

Location: 5/5 Excellent The location of Lady Hill Sapa Resort is simply breathtaking. Nestled amidst the beautiful hills of Sapa, the resort offers stunning panoramic views that are nothing short of spectacular. It’s conveniently located near major attractions, making it easy to explore the area. Cleanliness: 5/5 Excellent The cleanliness of the resort was impeccable. The rooms were spotless, and the common areas were well-maintained. The housekeeping staff did a fantastic job of ensuring everything was in perfect condition throughout our stay. Service: 5/5 Excellent The service at Lady Hill Sapa Resort was outstanding. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly attentive and went above and beyond to make our stay comfortable and enjoyable. Special mention to the concierge who provided excellent recommendations for local tours and dining options. Facilities: 5/5 Excellent The facilities at the resort were top-notch. The spa services were incredibly relaxing, and the swimming pool offered a great way to unwind after a day of exploring. The fitness center was well-equipped, and the lush gardens provided a serene environment for a leisurely stroll.

I’m not sure if it was due to the travel period in winter, the pre-Tet festival season, or something else, but the hotel seemed to have fewer customers than expected. I didn’t see many travelers, and the room was only available starting at 2 p.m., which was a bit inconvenient. On the positive side, the staff was very polite and spoke English well, which made communication easy. The room itself was average but comfortable.

We got to the hotel early 7am. The hotel storage our luggages. The hotel has nice view. The foods are good and tasty especially the Pho or noodles. There are many stairs to get to our room. Staff are friendly. They help us carry our luggages to our room. Morning breeze is so nice!!! Love the morning breakfast with beautiful view.

Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.

Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

A tip for the next traveller, email the hotel directly after booking to confirm your requests. I requested 2 single bed plus late check in on requests box but only emailed the late check in so we had 1 big bed instead. Also request that your room is away from the buffet corner-302, good thing we had 301 so we only hear a little of activity. Room was comfy and worth it for the price but don't have sufficient heater during our stay. If you're leaving the night before checkout do inform the desk before so they can pack you up some snacks. The hotel is close to the center via first floor, a flight of stairs and couple of mins walk. Google maps only show the main entrance but not the shortcut.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

Overall ok. Bathtub not so clean. Shuttle bus timing not flexible. Mountain view from bedroom perfect. Dining area can see fansipan too. Buffet breakfast more to international instead of local food.

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

I’m not sure if it was due to the travel period in winter, the pre-Tet festival season, or something else, but the hotel seemed to have fewer customers than expected. I didn’t see many travelers, and the room was only available starting at 2 p.m., which was a bit inconvenient. On the positive side, the staff was very polite and spoke English well, which made communication easy. The room itself was average but comfortable.

Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.

Amazing stay at Sapa Town! The location is walking distance to the shops in town but not too near so much so that we can still enjoy the peace and tranquility of the place. Aliana hotel is the place to stay for when you visit Sapa Town not only their beds are comfortable, the room space and service is great! Kudos to Loang and the team at Aliana who speaks great English and provided excellent hospitality and service!

Dude, Green Sapa Homestay was awesome! The staff were super friendly and helpful, from the moment I checked in to when I left. My room was spotless and comfy, had everything I needed. Breakfast was delicious and had tons of options. Plus, the location was perfect easy walk to the market and restaurants, and close to all the Sapa sights. Seriously, you gotta stay there if you're going to Sapa. You won't regret it!

The room is expensive, the room is tiny. It's modern but the room is so small for this price, it's not worth it. This small room is in Hanoi and Sapa, I only stayed for about 500 during Tet holiday. I'm a business traveler, traveling both domestically and internationally a lot but I swear it's not worth it. Not to mention when booking the room, I chose a room with 1 single bed. When I got the room, they arranged me a tiny room with 2 single beds. And when I asked to change it, they said ”please help me change the room”. Oh, I booked the wrong room, you're going to give me the wrong room, I need your help? The promotional price is still almost 800k. While it doesn't include breakfast, I have to buy an additional 95k/breakfast. Oh my gosh, there are pho noodles, fried rice, fried noodles, white porridge, but the only side dishes are smoked meat and fried sausage. Everything else is gone. When I ate it was 8:35am. Breakfast time is from 6-10am. When I ate, there were still many people eating with me. Overall, it was terrible. I advise everyone not to come. And I will never come back. I was going to record a video of the room but I didn't. The only plus point is that it is modern and clean.

The hotel is clean, the hotel staff is friendly, the breakfast is delicious, and it is convenient to eat, drink and have fun nearby. There is also billiards opposite. If you like singing, there is Diamond Karaoke nearby to sing, and the coffee shop is good.

Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive. Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable. Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside. Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.

In the new district to the south of the old street, the terrain is high and the view is wide. The room has a domestic four-star level. Downstairs entertainment, bars, mainly Chinese consumers. Traffic is slightly inconvenient, and there are cars at the door. Vietnam is dominated by motorcycles.

I enjoyed this hotel, I wished the shower was more warm but it wasn’t cold. Reception was friendly and helpful. Lots of places to eat within walking distance. I had a motorcycle rental and they had a covered garage so that was a bonus!

We came to Laojie to see a friend who booked this hotel room. The house is very clean and the staff here can speak Chinese, very enthusiastic to help us find a friend's house. I am really satisfied with this reservation

The location of the hotel is very convenient. It is just a stone's throw away from Vietnam Customs. You can pass the customs as soon as you step out. The room facilities are old and the staff service is old. It is generally necessary to pay attention to the deluxe room. Not every room is as big as the promotional picture. He may We will arrange a smaller room for you. At that time, you have to tell the front desk that you want the same room as the photo and they will change it for you.