Seemingly the grandest hotel, or at least the tallest, near the main tourist street and harbor (10-15min walk). Great views from the breakfast level and the pool. Air con was excellent and Wifi was generally strong, except for a couple hours of blackout one day. Strong service and clean rooms, although a bit cramped. Breakfast starts at 6am, although the food options are just average. The supermarket in the basement was convenient, although prices need to be labeled better. One main area for improvement was the shower: the drains were slow and the mounted head barely worked, making me have to use the hose only. But, overall, a solid experience in L.Bajo.
First impression of the hotel - IG fanatics would love this hotel because of the decoration. It's decorated with various styles of chairs everywhere, fun and colorful, creating a happy atmosphere.
Love the stay here though it's just a one night stay before the flight to Bali. Check-in and check-out very smooth. Very friendly and efficient front desk staffs. Since I arrived before noon, hotel gave me an early check-in, also quickly react to a little problem in my room. They can help you to order Grab car in case you don't have the app.
Hotel is not that far from the Kupang airport. Lots of good restaurants, convenient stores and beach within walking distance. It's definitely worth to pay a little bit more for a seaview room - the seaview and sunset is stunning!!! Even the elevator is made with glass so you can enjoy the seaview while going up and down.
Breakfast is buffet and mainly Indonesian style, taste is fine. Shower water pressure is good. The only flaw I can find is restaurant service was pretty slow and not that attentive. I was the only guest at the restaurant during dinner, maybe they were busy with the takeaway/ room service, so been waiting for a long time for food. Luckily, taste of the chicken was delicious.
It's a shame the hotel doesn't have swimming pool so you can only go to the beach right in front of the hotel. Anyway, I will surely book Swiss Belcourt Kupang again and highly recommend to all travellers visiting Kupang.
The hotel is comfortable, clean, friendly service, good breakfast, but there are still problems with rooms such as a blocked sink, the toilet is on the 3rd floor new but it is disgusting yellow like never brushed. This hotel needs vixal/porstek/harpic and something Because it's a pity that the interior of the hotel is good but not taken care of
The hotel is right on the city centre. You need to get a room with the Seaview and the scenery in the morning is beautiful. The service is slow at times but overall is acceptable. It is easy to get a taxi to the airport from there. I will stay here again.
Coffee shop service is excellent!
Only 1 lift is working and I stay on 17 floor!
Rooftop bar and dining is close, aircon is running half speed throughout the hotel..
My family and I had a vacation in Kupang and we were very happy to stay at a star hotel in Kupang City. The service was very satisfying, especially the food was very delicious. The hotel is complete with a swimming pool facility that is safe for my children. The Kristal Kupang hotel is really cool.
Room was very nice, however better soundproofing of the windows esp. of the rooms facing inward land, is necessary, as the area is very noisy and we were awakened. The staff were extremely pleasant and helpful, and very quick service recovery when we provided feedback at check-out (our repeated requests for hand towels- missing from room- were not fulfilled). Enjoyed the wide breakfast selection and scenic refreshing space for the meal. However, infinity pool area was extremely hot and scorching in the afternoon due to direction facing, and we decided not to use the pool. Construction of some fabric awning for shade would be nice. Some common areas (e.g. breakfast floor toilet) looked a bit worn.
The staff are friendly and talkative.
Both swimming pools have sea views; the large swimming pool passes through the steps next to the other small swimming pool in the restaurant, and you can go directly to the beach.
Breakfast (buffet) is rich.
The room is large, but unfortunately the toilet in the bathroom often fails to flush. Fortunately, the staff comes to repair it quickly. However, the toilet fails to flush again the next day, and the staff has to be repaired again.
Absolutely amazing, beautiful place! The views from the hotel were breathtaking. I literally sat for hours at Layer restaurant and The Kliff bistro taking in the views, enjoying delicious food and just relaxing. The staff were all helpful and gave great service plus remembered my birthday and wished me Happy Birthday which pleasantly surprised me😃. Room was fantastic and the welcome treat - yummy!!! I would love to stay here again!❤️
Overall this hotel was great!! The view is superb!! Also friendly staff and the food for ( breakfast ) is good all perfect seasoning. We scared that mostly review said that they play music until late night but now after 9pm all quiet. Overall is a great night and also the giving us chocolate cake for our first honeymoon.❤️
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GGuest UserWe stayed at Sudamala Resort after our 3D2N open trip around Komodo Island to relax and recharge. We booked a room with an indoor swimming pool, and it was absolutely remarkable spacious, clean, and beautifully designed. The resort itself is incredibly peaceful, and all the staff were genuinely friendly and welcoming.
We also tried the massage at the hotel, which was excellent and helped us unwind even more. What impressed me the most, however, was the exceptional service from one of the staff members, Huberth. From the moment we arrived until the day we checked out, he greeted us warmly and went above and beyond to ensure our stay was comfortable and enjoyable.
Thank you so much, Huberth! Your hospitality made our experience truly memorable, and because of you, we’ll definitely be back.
AAudlumRoom was very nice, however better soundproofing of the windows esp. of the rooms facing inward land, is necessary, as the area is very noisy and we were awakened. The staff were extremely pleasant and helpful, and very quick service recovery when we provided feedback at check-out (our repeated requests for hand towels- missing from room- were not fulfilled). Enjoyed the wide breakfast selection and scenic refreshing space for the meal. However, infinity pool area was extremely hot and scorching in the afternoon due to direction facing, and we decided not to use the pool. Construction of some fabric awning for shade would be nice. Some common areas (e.g. breakfast floor toilet) looked a bit worn.
GGuest UserLelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.
GGuest UserAbsolutely amazing, beautiful place! The views from the hotel were breathtaking. I literally sat for hours at Layer restaurant and The Kliff bistro taking in the views, enjoying delicious food and just relaxing. The staff were all helpful and gave great service plus remembered my birthday and wished me Happy Birthday which pleasantly surprised me😃. Room was fantastic and the welcome treat - yummy!!! I would love to stay here again!❤️
GGuest UserFirst impression of the hotel - IG fanatics would love this hotel because of the decoration. It's decorated with various styles of chairs everywhere, fun and colorful, creating a happy atmosphere.
Love the stay here though it's just a one night stay before the flight to Bali. Check-in and check-out very smooth. Very friendly and efficient front desk staffs. Since I arrived before noon, hotel gave me an early check-in, also quickly react to a little problem in my room. They can help you to order Grab car in case you don't have the app.
Hotel is not that far from the Kupang airport. Lots of good restaurants, convenient stores and beach within walking distance. It's definitely worth to pay a little bit more for a seaview room - the seaview and sunset is stunning!!! Even the elevator is made with glass so you can enjoy the seaview while going up and down.
Breakfast is buffet and mainly Indonesian style, taste is fine. Shower water pressure is good. The only flaw I can find is restaurant service was pretty slow and not that attentive. I was the only guest at the restaurant during dinner, maybe they were busy with the takeaway/ room service, so been waiting for a long time for food. Luckily, taste of the chicken was delicious.
It's a shame the hotel doesn't have swimming pool so you can only go to the beach right in front of the hotel. Anyway, I will surely book Swiss Belcourt Kupang again and highly recommend to all travellers visiting Kupang.
RRobGZ22Seemingly the grandest hotel, or at least the tallest, near the main tourist street and harbor (10-15min walk). Great views from the breakfast level and the pool. Air con was excellent and Wifi was generally strong, except for a couple hours of blackout one day. Strong service and clean rooms, although a bit cramped. Breakfast starts at 6am, although the food options are just average. The supermarket in the basement was convenient, although prices need to be labeled better. One main area for improvement was the shower: the drains were slow and the mounted head barely worked, making me have to use the hose only. But, overall, a solid experience in L.Bajo.
DDaisyArielThe room is clean and good for a nights rest. The restaurant overlooking the sea was heavenly. Food is good. Location is fantastic with lots of shops nearby. There is also a supermarket opp to stock up before we got on a boat. The only weird thing is the toilet lock is from the outside.
No lift only stairs. They assisted us with our luggages.
OoYoYoReally enjoyed the stay and would definitely recommend to friend or visit again if I ever visit KOMODO again. The staffs are cheerful, the rooms are nice, the food is not bad. We were luck to stay during the New Year Eve and there are a special celebration dinner with live band and firework, which is really a memorable experience. The beach is ok, you can go further and heard there is a chance to see turtles, however recently it is jelly fish season so we didnt snokel for long, but overally very happy about the stay.
GGuest UserVery cute hotel far away from the hussel and bussel of everything.
While the distance might inconvenience some, that was exactly what we were looking for.
As mentioned in the other comments, the hotel isn’t the easiest to get to as you have to go down a little goat path if you come in from the top of the mountain.
Definitely recommend getting the shuttle offered by the hotel to pick you up from the airport as our taxi driver had a hard time finding it haha.
Super friendly staff, ready to help no matter the issue, even carried our (and in my case very heavy) suitcases down the path.
Food is average but prepared with care. Electricity and (hot) water is limited and internet is only available in the main area from 6-9pm but they extended that time for us as we were the only people there at that time.
Cute little beach in front of the hotel though there is a lot of trash (not the hotel’s fault- visible across all the islands)
Just 1 tip: BRING MOSQUITO SPRAY! 🤭
SSoeTravelerThe hotel still brand new and still in the soft opening period, that explained no 24 hours room service and short service time in some of the outlets but it’s was really good stayed, the staff was really helpful and informative specially the lady who help me during the check in time, really professional (sorry forgot to ask the name), the breakfast also really good with various option including some locals delicacies, definitely will be back again.
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