Hotels With Spa in Warwickshire, United Kingdom

We booked in and my son and daughter were upgraded as they had just finished their exams. We had the dog and our room was good in the way the door opened into large green area and you could sit outside. It was busy in the eve as there was a prom on and another function and the service was slow in the restaurant. I spoke to the supervisor at reception and explained the issues we had and she could not be more helpful - we were offered drinks and lunch as a sorry which was a great gesture. We would definitely return.

It seems that some events have caused the prices to be very high, but the prices are the same everywhere, so there is nothing you can do about it. Overall it is still good, much better than the surrounding small shops!

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

Bed was very old and small and incredibly uncomfortable room 2007 Air conditioning (which didn’t appear to be air conditioning) was very loud and useless, room was so hot and stuffy- as was the hotel, especially this side of the building. Table fan provided which helped cool the room slightly. TV kept turning its self on throughout the night. Only English tea- no earl grey. Shower was a dribble of water. No room service after 9:30 which was very disappointing and no suggestions of where we could order food from elsewhere. Bar shut and no drinks for guests. The room was a long way from reception and lift. Good points- public areas are lovely, garden really pretty and plenty of space. Room sizes are very big, shame about tiny TV and bed

Delightful hotel, with kind attentive staff. For us it was a bit of a surprise as we were just looking for a stop off on a long journey. We’ll definitely return.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

The room is on the top floor, a typical British attic renovation, with a very limited view, but other than that it's OK, especially the service in the restaurant is great. In the morning, because I was in a hurry, the lady in the restaurant helped me prepare some food temporarily, which was great, thank you

Good service from the staff. Friendly and helpful. Room was spacious. Worth for the price. Convenient for people need to attend meeting nearby.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

Bed was very old and small and incredibly uncomfortable room 2007 Air conditioning (which didn’t appear to be air conditioning) was very loud and useless, room was so hot and stuffy- as was the hotel, especially this side of the building. Table fan provided which helped cool the room slightly. TV kept turning its self on throughout the night. Only English tea- no earl grey. Shower was a dribble of water. No room service after 9:30 which was very disappointing and no suggestions of where we could order food from elsewhere. Bar shut and no drinks for guests. The room was a long way from reception and lift. Good points- public areas are lovely, garden really pretty and plenty of space. Room sizes are very big, shame about tiny TV and bed

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

This hotel is the most cost-effective hotel in my trip to England, very value! The room is large, the bed and pillows are very comfortable, the facilities are complete, the parking is free, and the breakfast is superb! In fact, it should be an old manor transformation, the garden is super large, reminding me of Downton Manor. The little brother at the front desk is super humorous and has a rich expression.

Gorgeous hotel in a great location. The rooms are spacious and full of the expected Indigo special touches. The addition of the garden courtyard really sets this one ahead of some of the other IHG hotels we’ve stayed in.

The stay experience is excellent, the room facilities are OK, the impression is that the staff is warm and thoughtful, the hotel restaurant is pleasant to eat, the price is super high, if you have the opportunity, you will choose again.

It seems that some events have caused the prices to be very high, but the prices are the same everywhere, so there is nothing you can do about it. Overall it is still good, much better than the surrounding small shops!

We booked in and my son and daughter were upgraded as they had just finished their exams. We had the dog and our room was good in the way the door opened into large green area and you could sit outside. It was busy in the eve as there was a prom on and another function and the service was slow in the restaurant. I spoke to the supervisor at reception and explained the issues we had and she could not be more helpful - we were offered drinks and lunch as a sorry which was a great gesture. We would definitely return.

Comfortable hotel with parking. Everything was great. Love the self check in system. Only note for location is slightly away from town and it’s more suitable for travellers with a car. Overall it’s a good experience. :)

The location of the hotel is very good at a golf course in the suburbs, very close to the highway but you have to drive. The only complaint is that the breakfast is really bad and everything else is pretty good

We booked in and my son and daughter were upgraded as they had just finished their exams. We had the dog and our room was good in the way the door opened into large green area and you could sit outside. It was busy in the eve as there was a prom on and another function and the service was slow in the restaurant. I spoke to the supervisor at reception and explained the issues we had and she could not be more helpful - we were offered drinks and lunch as a sorry which was a great gesture. We would definitely return.