Hotels With Spa in Warwickshire, United Kingdom

This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items. Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks! If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them. The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved. All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive The Spa and pools are wonderful. Overall, we had a most wonderful stay and our room was excellent! I would definitely go back again.. just employ some more staff,, seasonal if need be.

This hotel is the most cost-effective hotel in my trip to England, very value! The room is large, the bed and pillows are very comfortable, the facilities are complete, the parking is free, and the breakfast is superb! In fact, it should be an old manor transformation, the garden is super large, reminding me of Downton Manor. The little brother at the front desk is super humorous and has a rich expression.

The hotel is ideally situated for a short trip to Stratford upon Avon. Just a short walk into the centre. The rooms are comfortable and the bed was large. Car parking is easy and plentiful. Not too expensive. On the downside (slightly) there is no lift. But only 2 floors. The staff that we dealt with were friendly and helpful. No issues required resolving. We didn’t use the leisure facilities.

The location of the hotel is very good at a golf course in the suburbs, very close to the highway but you have to drive. The only complaint is that the breakfast is really bad and everything else is pretty good

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

The room is on the top floor, a typical British attic renovation, with a very limited view, but other than that it's OK, especially the service in the restaurant is great. In the morning, because I was in a hurry, the lady in the restaurant helped me prepare some food temporarily, which was great, thank you

We booked in and my son and daughter were upgraded as they had just finished their exams. We had the dog and our room was good in the way the door opened into large green area and you could sit outside. It was busy in the eve as there was a prom on and another function and the service was slow in the restaurant. I spoke to the supervisor at reception and explained the issues we had and she could not be more helpful - we were offered drinks and lunch as a sorry which was a great gesture. We would definitely return.