It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Hotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
The Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
Beautiful accommodations, great amenities (excellent spa; exceptional selection at breakfast; fittness center and 2 well equipped play rooms for kids) The only mankament was a weak internet connection (caused, as we were told, by a temporary issue). And an exceptionally friendly service everywhere makes you feel so welcome!🥰
The transportation is quite convenient. You can take the SKA1 directly from KRK Airport to Krakow Zablocie. You can also walk there by following the navigation. The environment is good, the breakfast and fruit are also good. The gym on the 6th floor is open from 7 am to 10 pm. You can also take the SKA1 to the Salt Mine. It takes about 20 minutes to walk to the Old Town Square. Wawel Castle takes a little longer to walk.
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
Beautiful quiet hotel, nicely decorated. Warm atmosphere.
The room with mountain view is just superb.
Location close to the main street, without having the disadvantages.
we will surely return
15th century architecture, very textured. Authentic continental breakfast, bread cheese sausage, a variety of healthy food. The service is particularly good, suitable for children, and the location is excellent. There is a cave in the cave pool with a sauna.
Great
106 reviews
9.0/10
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PHP 9,992
per night
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9.2/10
Great
BBrianDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
GGuest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
TTomBTThe Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
GGuest UserThe transportation is quite convenient. You can take the SKA1 directly from KRK Airport to Krakow Zablocie. You can also walk there by following the navigation. The environment is good, the breakfast and fruit are also good. The gym on the 6th floor is open from 7 am to 10 pm. You can also take the SKA1 to the Salt Mine. It takes about 20 minutes to walk to the Old Town Square. Wawel Castle takes a little longer to walk.
RRick GolsteijnAbsolutely a good hotel and good location.
the only thing that bothered me was that the light from the TouchPad to control the room is always on.
ZZHAOTINGThe hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
RRose AAComfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.
AAnonymous UserVery perfect hotel
The location is moderate, not far from the old city and the river, it is good to take a taxi.
The room is in good health, 🈶️ bathtub
Classical luxury, the hall is very comfortable to sit in
Staff service is kind
The only slightly imperfect: the room and bathroom are actually a bit small
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