Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
Right on the waterfront. There was an upgrade to the room
Great plants and facility
Breakfast buffet great, but cafe not edible.
Lying on the pool chairs too close together... almost claustrophobic.
But otherwise everyone was very friendly
The room is large but has few facilities. When I entered, I found that there was no water, cups for drinking, or electric water heaters. There were no toiletries. I borrowed them from the front desk but they were all pieced together.
The second floor is useless except for the terrace.
But the place is big and you can stretch out.
Overall, it's worth the price
The views are truly beautiful. The only downside is that the location isn't very central for activities, and public bus service is infrequent (once an hour) and often delayed. It's definitely recommended for those with their own transport. On a positive note, the hotel staff were very friendly and helpful, and the facilities are also quite good.
Very suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
It is impressive how seriously the hotel takes the 3pm check in policy. The room I was given was the one on the far right and I had to walk a lot in the hotel because it's a huge hotel. There are also two flights of stairs. Didn't the front desk see me with my huge suitcase? Glad he might think I'm young. The gentlemen at the front desk are still very enthusiastic. The room is also big enough. The location of the hotel is also good. It takes about 15 minutes to walk to Yingren Beach. The hotel does not have a parking lot and needs to be parked on the side of the road. The breakfast is very rich.
Very, very good hotel, top 1, many swimming pools, many fun activities, snow top coffee yyds, breakfast and dinner are buffets, the hotel has many families with children
Yesterday, I just arrived at the time and I couldn’t decide whether to book this for three days. I originally decided to bring the baby before leaving or to come by myself. Because it takes four hours to fly in Geneva, I am afraid that he will not be able to make it on the plane. [Laughing R] [laughing R]j hotel half bag, Just say that you have to pay for breakfast and have a late lunch. [Like R] Thank you for upgrading my room and allowing me to have a small swimming pool with my own slap. This hotel has two large pools and a children's pool, the hotel is not very green and looks very clean. Three restaurants, buffet, Spanish restaurant and a Fusion restaurant. The buffet is not booked, the other two have to be booked in advance but it is also free. The back door of the hotel can be directly connected to the sea by brushing the room card, or you can go to the seaside. They are restaurants, bars and shops. You can imagine how lively it will be during the peak season. And this street is so long that you can walk 40 ➕ minutes while walking, eating and drinking all the way. The roadside is a five-star hotel. You can see the swimming pool and restaurant of other hotels. You are ready to change to a hotel next time. [Laughing R] c The food is not bad, it is still very cost-effective compared to Switzerland, and the taste is good, I am satisfied [Laughing R] The front desk will give a map when checking-in, It’s quite convenient to want to go to traffic. [Come on R]z Overall, it’s not bad. It’s recommended [okR]
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93 reviews
9.2/10
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8.5/10
Very Good
GGuest UserThe room is large but has few facilities. When I entered, I found that there was no water, cups for drinking, or electric water heaters. There were no toiletries. I borrowed them from the front desk but they were all pieced together.
The second floor is useless except for the terrace.
But the place is big and you can stretch out.
Overall, it's worth the price
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
AAnonymous UserThe room was spacious. The staff were actually quite good. If you can speak Spanish, they'll be happy to chat with you. Some staff don't speak English well, so sometimes you might feel they're not very welcoming. They gave us two glasses of champagne on our first day. The breakfast was pretty average.
GGuest UserI would like to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at your hotel. From the moment I arrived, I was impressed by the high level of service and attention to detail provided by your staff.
The room was immaculately clean and well-appointed, with all the amenities I needed for a comfortable and relaxing stay. I particularly enjoyed the delicious breakfast buffet and the stunning view from my room.
Above all, I want to thank your staff for their warmth and hospitality. They went out of their way to make me feel welcome and ensure that my stay was enjoyable. I will definitely recommend your hotel to my friends and colleagues and look forward to staying with you again in the future.
The experience of staying here is much better than that at H10 Atlantic Hotel. I felt discriminated against multiple times at that hotel.
Thank you again for a wonderful stay.
Best regards,
Yizhou
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