Posted onJan 26, 2025
Guest UserOur stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact!
However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby!
Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet.
The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement.
Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!
In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay.
Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.
Show more
Price per night from:PHP 5,479
Posted onMay 5, 2025
Guest User
The three-day and two-night trip was contacted by the handsome butler Xiao Yin on WeChat one day in advance to recommend nearby restaurants and places to visit. We set off early the next day. The May Day hotel room was full and had not been cleaned yet. We could get the room card after dinner. The butler service was really nice. He helped with the luggage and parked the car. The shuttle bus personally sent us to the room. Along the way, he briefly introduced the location of the park and the location of the hot spring. The car was parked very close to the room. The fruit and drinks in the small refrigerator in the room were unlimited and free. He also gave my daughter a park doll. My daughter said she liked rafting, and Xiao Yin also gave her a rafting ticket~ In short, the service was very attentive.
Next to the hotel is the Jialebi Amusement Park. When checking in, you need to scan your face. When entering and exiting the amusement park, you need to scan your face. There is a special passage for hotel guests. There are many amusement facilities inside, and there are many exciting projects, such as the big pendulum, pirate ship, roller coaster, and bungee jumping. I have to mention that my father was not feeling well on the first day. At 8 or 9 o'clock in the evening, the housekeeper Xiao Yin accompanied us to the hospital after work. It was really considerate. I brought my parents and daughter to stay. The old one was not feeling well, and the young one had to be dragged to the hospital together. It was really much better to have someone to help.
There was no thunder in the park. The three performances after 19 o'clock in the evening must be seen. The iron flower is really shocking. I have seen many iron flowers, but this one is really unique~
I give a super five-star praise to the handsome and careful Xiao Yin!
Show more
Price per night from:PHP 8,420
Posted onJun 16, 2026
Dechuanqianxun
This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot!
There are two areas I hope can be improved:
1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards.
2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue.
Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!
Show more
Price per night from:PHP 5,708
Posted onJun 16, 2026|Deluxe Forest View Twin Room
ECNU-My three-day, two-night stay was the perfect introduction to a resort-style hotel. Both the hotel's facilities and services were impeccable! ❤️🔥❤️🔥❤️🔥
✅ First, let's praise the hotel's excellent location: who knew the exclusive access to Xan Shan Peninsula was such a privilege?!
(Pictures 1-16 show the hotel facilities and surroundings, unedited photos)
The hotel also boasts a very large garden and surrounding attractions perfect for photoshohoots. It's just beautiful, beautiful, beautiful! Within a few minutes' walk, you can reach Xan Shan Botanical Garden (honestly, not much to see, but there are daily parent-child activities), Lover's Gorge (great for couples to take photos), the hotel's exclusive lighthouse (Picture 7, very atmospheric), and the hotel's seasonal fruit orchard (high parent-child interaction, with different fruits available for picking in different seasons).
When the weather is good, you can take many beautiful scenic photos. When it's cloudy or rainy, you can experience the unique humidity of the Jiangnan region and the fresh air provided by the lush vegetation.
✅ Next, let's talk about the hotel facilities.
The hotel is divided into three buildings, A, B, and C. Building B offers the best lake views, with a complete panorama of the lake's beauty. The layout is very reasonable, with convenient connections between all areas. You can tell a lot of thought went into the design.
The indoor and outdoor pools are regularly disinfected with chlorine balls, and the water is clear and sparkling, perfect for children to play in. The hotel also has a swim shop with affordable items, which is very convenient for guests who haven't brought all their swimming gear.
Every day, the hotel has an activity schedule listing the names and locations of various parent-child activities at different times throughout the day. There's a wide variety to choose from.
There's also a super large indoor children's playground, which is cleaned very, very thoroughly. I really want to thank the cleaning staff for their hard work here.
✅ Dining (Pictures 18-19)
The hotel has a Chinese restaurant, a Western restaurant, and a Japanese restaurant, offering a rich and diverse selection. Set meals can also be purchased in advance on your phone. The hotel even provides a free shuttle service to nearby farmhouse restaurants (PS: the prices are very, very, very affordable, and the vegetables are freshly grown and incredibly fresh).
The most commendable aspect of the dining is the complimentary breakfast buffet. The variety is incredibly extensive, and they even adjust the dishes daily to better cater to different guests' preferences. Soups, desserts, freshly squeezed juices, freshly made guokui (griddle cakes), mini-hamburgers, and more! You can also scan a QR code to order noodles and freshly made wontons. I always end up eating too much every day, darn it!
❗️They even consider the need for liquid food for infants and provide various flavors of rice cereal.
In addition, whether it's the minibar in the room and the complimentary welcome drinks (Qiandao Lake beer), the incredibly seasonal, crisp, and sweet fruits, or the thoughtful turndown service, every detail showcases the hotel's humanistic care. It's truly commendable (Picture 17).
✅ The absolute most praiseworthy aspect is the high-end, meticulous, and thoughtful service staff. Special thanks to: Ada and Joey at the front desk for check-in, Connor and Cindy from concierge, and our butler Landy.
As soon as we got out of the car, concierge Cindy greeted us warmly and proactively helped with our luggage, leaving a deep impression. The young man at the front desk who handled our check-in was also very enthusiastic in confirming our booking and upgraded our room for free.
Throughout our stay, Connor drove us to and from nearby restaurants, the lighthouse, and Lover's Gorge. He was practically on duty all day until 10 PM, driving steadily and with a truly excellent attitude. He was super cool!
Finally, and most importantly, our very, very responsible butler, Landy. She first introduced us to the locations and functions of the different venues, and informed us of the breakfast times. From the moment we added her as a friend, she consistently upheld her initial message: ”Please contact me anytime with any questions.” Whether it was day or night, she would respond and answer immediately to any query, booking vehicles, and even introducing nearby attractions and routes (with accompanying pictures for us to decide whether to visit).
During our stay, there was a miscommunication during the cleaning staff's shift change. We had requested no cleaning the day before, but someone still entered the room and tidied it thoroughly. This unannounced entry made us a bit anxious when we returned to the room in the evening. Our butler immediately called us to calm us down and quickly contacted housekeeping. Soon after, we learned it was a thoughtful turndown service. We had initially considered contacting the duty manager to investigate, but we declined. This butler Landy truly, truly deserves praise. Her immediate contact and quick resolution smoothed over the issue, and left us with an extremely satisfying three-day, two-night experience.
Her warm and thoughtful greetings every evening and morning made us deeply feel the hotel's excellent staff training and abundant humanistic care! 👏🏻
See you next time, Freedom Intercontinental Palace!
Show more
Price per night from:PHP 6,658
Posted onApr 20, 2026
Guest User
Every time I'm on a business trip to Ningbo, I stay here; it feels just like home.
The service is excellent, with a WeChat concierge almost 24/7, always ready to help with anything you need.
Especially Miya, who always contacts me in advance before my check-in to reserve my preferred room.
The hotel breakfast is very good.
The hotel facilities are top-notch among domestic five-star hotels. The gym is huge, and there's also a sauna, yoga room, squash court, and a tennis court with a dedicated coach, which is very convenient.
The only downside is the slow Wi-Fi.
Personally, I think this hotel ranks first among all the five-star hotels in Ningbo for its overall offerings.
Show more
Price per night from:PHP 3,644
Posted onMar 15, 2026
Guest User
Anji has a dense network of hotels and guesthouses, making the choice incredibly difficult before our trip. After comparing many options online, we finally settled on the ”Fulan” room type at this guesthouse, which appears to be on the highest floor. The moment the door opened, my husband and I were overjoyed, praising the room's beauty: lush green bamboo groves and three large floor-to-ceiling windows! It was simply the perfect escape from the city for relaxation!
The receptionists were incredibly nice. They created a service group before our check-in to help with our luggage and direct parking – so thoughtful and attentive! A big thumbs up! The only downside was the lack of an elevator; it felt a little awkward asking them to carry things up the stairs whenever we wanted something.
The room had a Marshall sound system and other amenities. Connecting to Bluetooth and playing soothing music while soaking in the hot spring was incredibly relaxing!
A few minor suggestions: 1. The bathroom could have two floor mats, one for the hot spring area and one for the shower. It's quite slippery after coming out of the hot spring. 2. The bathroom leak wasn't very effective; water would overflow if you showered for too long. 3. For this price and environment, it would be even better if the room had a coffee machine and coffee cups. It would be much more convenient to have coffee in the room or on the terrace in the morning, instead of having to go downstairs and bother the front desk every time.
4. I hope the breakfast could be more varied, with more hot options.
Overall, I was very satisfied with this weekend trip! I will definitely come again!
Show more
Price per night from:PHP 17,982
Posted onJan 28, 2026
Guest User
Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
Show more
Price per night from:PHP 16,694
Posted onJul 1, 2026|Deluxe Lake-view Twin Room
Anonymous UserService: The hotel service was truly excellent, with a dedicated and very kind butler who tried their best to accommodate all requests.
Ambiance: The lake view is superb. The hotel is located on its own peninsula, and the room balconies directly overlook the lake with no roads blocking the view.
Additional: The breakfast selection was extensive and great!
The infinity pool is perfect for photos, and the lighting at night is fantastic.
The complimentary travel photoshoot experience was also wonderful! Free outfits were provided, along with three free photos.
Show more
Price per night from:PHP 5,699
Posted onJun 22, 2026
Guest UserWe had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience.
The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient.
The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded.
Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience.
As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience.
Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.
Show more
Price per night from:PHP 26,630
Posted onJun 3, 2026
Guest UserStaying at the Haining Hualuxe Hotel for my trip to Haining was an absolutely fantastic experience, a solid five-star recommendation! The hotel's new Chinese-style lobby is grand and elegant, the location is excellent, and parking is convenient. The rooms are clean and spacious, the bedding is soft and comfortable, and the smart facilities are comprehensive. The breakfast offers a rich variety, and the local specialty pastries are absolutely delicious.
What truly stood out during my stay was Andy! His check-in process was efficient and professional, and he was patient and gentle. He proactively explained the hotel's amenities, breakfast times, and local attractions, providing incredibly detailed service.
Communication with him was smooth throughout, and his responses were always prompt and genuine. He genuinely put himself in the guest's shoes to solve problems, and his professionalism and service意识 were truly touching. The thoughtful Chinese hospitality that Hualuxe is known for was perfectly embodied by Andy.
All the staff throughout the hotel were warm and courteous; the concierge actively helped with luggage, the room cleaning was meticulous, and the accompanying pool and tea space offered an excellent experience. Whether for a business trip or a family vacation, Haining Hualuxe is the top choice in Haining. I'll definitely choose to stay here again on my next visit to Haining, and I highly recommend Andy!
Show more
Price per night from:PHP 3,799