Hotels With Pools in Victoria, Australia

Getting here by light rail is very convenient, but the metro station is a bit of a walk, about 15 minutes away. Parking downstairs is also difficult, which can be inconvenient if you've booked a pick-up/drop-off service. The room is fully equipped with an open-plan kitchen and a washing machine, plus a small balcony with a view. My only complaint is that the toiletries were a bit lacking. They only provided a few bars of soap and shampoo. I was really expecting body wash... Since it's an apartment-style accommodation, there's no room service. You also have to take out your own trash bags to the building's rubbish chute. I felt the everyday essentials were a little too basic. The front desk staff's tone was a bit cold, almost indifferent. Perhaps that's just a Melbourne characteristic, but I still find it a bit off-putting.

The service was great, with helpful staff at reception. The resort is a convenient stay for roadtrip travellers, close to supermarket and main roads.

(1) The front desk lady was incredibly condescending. She was clearly of Asian descent, but she looked at us with utter contempt the moment we walked in. Her attitude was completely impatient and rude, and she spoke to us in a superior tone, lacking any professional hotel etiquette. It was really uncomfortable to be discriminated against by another Asian person in Australia – seriously, what's up with that? 😅 Later, when we were leaving, we saw her being incredibly friendly to a Caucasian man, smiling and greeting him as soon as he entered, asking about his needs. What's that supposed to mean? 😅 I was happy until I saw her at the front desk, and then I just wanted to switch hotels. (2) The hotel also completely failed to inform us about the check-out time. It's completely different from the standard 12:00 PM check-out in China. We started getting knocks on our door at 8:00 AM, but no one spoke, so we thought it was a mistake. No one told us it was because we needed to check out. We weren't informed at all beforehand, which resulted in us being ordered to leave immediately. It was humiliating and offensive; we were almost kicked out and were charged an extra $50! ❗️ (3) The other hotel staff were very nice, and the Thai food at the hotel was also delicious 😋. The guests from other countries we met were also very friendly and polite. The breakfast selection wasn't huge, but the fried rice was exceptionally good.

I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room. Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.

The location is fantastic, right in the CBD, making it super convenient to get anywhere. The surrounding area is lovely. The room was surprisingly spacious with two single beds and a king-size bed, and the shower area was separate. The facilities are a bit dated but perfectly functional for daily needs. Highly recommended!

The hotel was perfect for what we needed, which was a 1 night stay before our flight. The room was quiet, very clean and a good size. The staff were very friendly and the free shuttle was great (just remember to book it). The breakfast was a really good selection. Would definitely recommend this hotel to family and friends!

My husband was so happy to stay for one night. The staff was friendly and accommodating. The place was quite clean. The place is recommendable

Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.

I stay at this park regularly and was a bit upset when l arrived this time to find l had been booked into a cabin towards the back of the park when l had booked and paid for a cabin with a lake view. The lady on the desk explained that there had been an error on the booking site saying that there was a water view cabin available at the time l booked when there wasn't any left. She then explained that the manager had rang and explained this to the people affected. I never received any phone calls or messages. I didn't receive any refund for the mix up and was told l had been given an upgrade to the cabin at the back of the park. The cabin we were given looked at the road, had a broken tile in bathroom in front of the shower, one light in lounge room not working, a broken glass in the cupboard, dirty cutlery in drawer and a TV that was so tiny other than that it was the same as the room with the lake view so how was it an upgrade ?