It was the perfect spot for our overnight trip to St Gallen. Closely located near a main train station with good connections into town. Plenty of blue zone parking around the area, which works well if you are coming for an over night trip. You also have the option to park at the hotel for an additional cost. We opted to buy a day ticket for the blue zone area.
Excellent four star hotel with affordable price. The front desk staff were extra helpful. There was a problem with trip.com's booking, but the lady at the front desk tried everything to help and in the end the problem was solved. The problem seems to be not the fault of the hotel.
The room was huge. The furnishings are tasteful and attractive. However, there is a lack of storage space. The champagne we ordered in advance was in a broken bucket. The bathroom is so small that you can barely turn around. Not for people with claustrophobia. Parking is very limited. You have to wait forever for the elevator. The reception was very friendly and the staff were very accommodating when you spoke to them. The breakfast buffet was varied. However, the food and dishes were on/in wall shelves, which is very impractical as it is difficult to pass each other. The reception/bar/lounge/breakfast room is a large hall and as a result it was very loud and uncomfortable at breakfast. Overall, it was OK for one night. On my next stay in Rappi, I would first look for alternative accommodation, which I also feel would be better value for money.
In St. Gallen, the hotel is very well located, just a few minutes away from the main station.
From my perspective, the service was good. The hotel incorporates some modern technology, including a service bot that delivers drinks directly to your room upon request.
There is a Japanese restaurant within the hotel. While I find it slightly overpriced, this is, of course, a matter of perspective.
For example, if you buy a drink and do not finish it, there is no way to keep it cool, which leads to unnecessary waste. Having a fridge would also allow guests to grab a cold drink whenever they need one.
I also noticed that the room was somewhat noisy due to the construction work around the hotel.
Overall, I would still recommend this hotel for a short business trip to St. Gallen.
I have stayed here many times and it is always a high quality hotel. The service, cleanliness and breakfast were impeccable, and the staff were very welcoming. Highly recommended.
Parking is convenient, 20 minutes drive to St. Gallen. The scenery is good and you can see Lake Constance from afar. The breakfast is very rich, there are many types of food, the rooms are average, most of the hotels in Europe are like this.
Breakfast is good and clean. 5 minutes walk from the train station. 10 minutes to the city center. I have been staying in this hotel for more than ten years.
Hotel location is perfect and nearby have everything we need. Also it was good to go Heididorf and Zurich. The staff were all nice and helpful. Recommend it!
We had a pleasant stay at this hotel. The room was spacious, featuring a large living room with a balcony. It was clean and tidy, and we appreciated having two televisions in the room. Although we booked a room with lake views, the view was somewhat limited. On the 3rd floor, you can barely see the lake, and even on the 4th floor, the view is only partial. However, this was not a major issue for us.
One thing to note is that the bathroom walls and doors do not extend fully to the ceiling and floor, leaving gaps at the top and bottom. While this design looks fine, it means there is no proper ventilation in the bathroom, so any odors can easily spread into the room.
The hotel operates on a self check-in system. We contacted the staff before our arrival, and the check-in process went smoothly despite a minor hiccup with the payment. The staff were very responsive and resolved the issue immediately when we called.
For those who want to enjoy the beautiful lake view, there is a podium on the 7th or 8th floor, which is a nice place to take in the surroundings.
However, we were quite disappointed with the breakfast experience. The choices were limited, and the most troubling part was the presence of numerous flies. There were at least 10-20 flies flying around, which made us uncomfortable and led us to leave the restaurant with an unfilled stomach. Just thinking about it gives me goosebumps.
Aside from the breakfast issue, the hotel is quiet and lovely.
Very Good
64 reviews
8.7/10
Price from
192 AZN
per night
Check Availability
See All Pet Friendly Hotels in Canton of St. Gallen
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.