Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
No security box and refrigerator.
PET bottles of water are free every day.
The staff are all kind.
The laundry of clothes was 1kg 70 pesos. When you take it to the front desk by 11 a.m., it is done around 7 p.m.
It's a little far from the city, but there are Kintaro and Sakura dining rooms for Japanese food nearby (even if you walk about 10 minutes), so it's a good location for Japanese who are tired of long stay or Mexico cuisine .
A stay at Los Olivos Spa places you in the heart of Oaxaca, within a 5-minute drive of Nuestra Senora de la Soledad Basilica and Rufino Tamayo Museum. This spa hotel is 2.5 mi (4 km) from Auditorio Guelaguetza and 4.5 mi (7.2 km) from Monte Albán.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Verde Aceituna or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 70 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
The location is very good in the city center, it is convenient to go anywhere, the hotel front desk is called a car. The accommodation fee does not include breakfast and will be charged separately. The room was quiet but not central air conditioning. Because there is a swimming pool, the hotel has mosquitoes, but also pay attention to anti-mosquito. I live on the second floor, the water in the bath is not very big, the WiFi quality is average and needs improvement.
High standard hotel, really good stay:
- Location is great (a little far from the center)
- Private car parking lot
- Breakfast is very good
- Hotel Room clean, shower toilet clean
Only problem is the gym that is not really a gym... just a few bikes and weights.
This hotel is in the perfect location close to the historic center and a short walk into surrounding neighborhoods of Jalatlaco and Xochimilco. Lots of food and coffee around and quiet and safe at night.
Service was great and they helped us with laundry and getting taxis. A/c and hot water was strong, rooms were clean and dark out curtains were perfect. We would recommend this hotel.
Nice hotel, close to most tourist spots, including bars and restaurants. Staff were good, room was large but more expensive than Mexico City in terms of value.
WIFI was spotty, breakfast was not great, but good enough to start the day off with.
They need to do some basic maintenance in bathrooms, toilet handle inside tank and shower-head had a-lot of calcium buildup that could be fixed with replacement or vinegar and baking soda.
Location is OK, close to the city center, walk for 20 minutes; The front desk is very welcoming, although some people can not speak English, but can use translation software; Next door is a criolo high-end restaurant
On the way to Mexico City on Christmas Eve, I encountered a strong wind and blew two big trucks. Fortunately, I met this hotel westward. It was clean and tidy. It was very comfortable. The key front desk lady was also very beautiful. Warm and elegant. I like this type of woman. I hope she can like me too. Don't grab me 😂 Dinner steak is not bad too.
Very Good
67 reviews
8.3/10
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8.2/10
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GGuest UserNo security box and refrigerator.
PET bottles of water are free every day.
The staff are all kind.
The laundry of clothes was 1kg 70 pesos. When you take it to the front desk by 11 a.m., it is done around 7 p.m.
It's a little far from the city, but there are Kintaro and Sakura dining rooms for Japanese food nearby (even if you walk about 10 minutes), so it's a good location for Japanese who are tired of long stay or Mexico cuisine .
EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
GGuest UserWe visited Oaxaca City in September, 2025, and stayed for a week at La Catrina de Alcalá. We had a King room towards the back of the building. The room was large with plenty of room to store all of our items (clothes, toiletries, backpacks, umbrellas, etc.) and was very quiet. The bedding was comfortable and the room was very clean. The staff were all very helpful and kind. The included breakfast was continental, so we ordered off the menu a couple of times. All the food was delicious and fresh. I especially enjoyed the Chicken Mole Tamale. Finally, the location was perfect! The hotel is located on a pedestrian only street in the heart of the city. We were able to walk everywhere! We would definitely recommend this hotel and will return on our next trip to Oaxaca City.
HHugh057On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
GGuest Userreally liked the hotel itself but staff were a little overbearing, particularly male staff asking if I was by myself and if I had a boyfriend as a young female solo traveller… not cool. Also, at one point staff just walked into my room without knocking and then didn’t even apologize! Just asked if it was only me in the room and walked back out! That was crazy to me. Otherwise, pool was lovely, gardens very nice, and I like the beach club down the road
GGuest UserLovely little place, there was nothing to fault with it but also nothing really blew me away. It has a sort of upmarket hostel vibe. Like it is clean, lovely service but the screen door to my room fell off, but they fixed it right away. There was a whole water cooler bottle of drinking water but the contraption to use it was a bit weird. The view from my room was amazing, but the whole place was just a little tired. Lovely people though and it felt very safe.
GGuest UserNice hotel, close to most tourist spots, including bars and restaurants. Staff were good, room was large but more expensive than Mexico City in terms of value.
WIFI was spotty, breakfast was not great, but good enough to start the day off with.
They need to do some basic maintenance in bathrooms, toilet handle inside tank and shower-head had a-lot of calcium buildup that could be fixed with replacement or vinegar and baking soda.
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