The rooms were modern, clean, and well-equipped with everything needed for a comfortable stay. The bed was particularly comfortable, ensuring a great night’s sleep. Staff were friendly, professional, and always happy to help with any requests.
One of the highlights was the easy access to shops, restaurants, and transport links. Whether you’re in Stratford for business or leisure, this hotel is a great choice.
Highly recommended!
The room facilities are indeed high-end and exquisite, and the bed is very comfortable
The location is also very good. It is the most satisfactory one among the three hotels we stayed in (The Shard, Bulgari, and Mandarin).
However, the service feels not as warm and sincere as Wenhua
Very good stay experience. I think this is the best and most cost-effective hotel in London, far exceeding the Bulgari in London. The hotel staff is very good, enthusiastic and professional. During the stay, due to negligence, I lost my credit card in the lobby. A female staff member of the hotel found it and took the initiative to pick it up for me. When I returned to the hotel, the concierge at the door told me that my credit card was lost here and took me to the front desk to pick it up. I am really grateful to every staff member. The room is very large and has a separate large cloakroom. The bathroom has a large bathtub, double washbasins, smart toilet, dry and wet separation, bathtub TV, and a very rich mini bar. It is really rare to see rooms of this size in London. The bedding is very comfortable, and the screen of the smart control device in the room has Chinese options. It is very friendly to Chinese people. A brother at the concierge at the door will greet in Chinese. It is really a great hotel. This is the best one I have ever stayed in in the Peninsula.
I stumbled upon PubLove @ the White Ferry during my solo trip, and what a find! The cozy pod beds offered privacy and comfort, while the vibrant pub downstairs was perfect for meeting fellow travelers. Impeccably clean facilities, friendly staff, and a prime Victoria location made my stay exceptional. The free breakfast and discounted drinks were lovely perks. For solo adventurers seeking a social yet budget-friendly option in the heart of London, this hostel is an absolute gem!
Comfortable stay in a relatively recently refurbished room. Room was quiet, heating worked well in winter, shower was powerful. Car park plenty of spaces. Location next to A2 is great if driving, plus 10-15min walk to Bexley train station for overground train to central London. Breakfast buffet was adequate, although coffee could be better. Would be ideal if trip could do a deal so IHG Rewards status recognition & points earning was available.
I planned to stay at London for 4 days with my wife. The location of hotel is accessibly by underground Picaddaly or Elizabeth Line. However, the linked bridge is not sufficient for lighting . In addition, the hotel sign logo is too small to ignore entrance place. The breakfast food is not too hot for fried egg, sausage and as well as bacon etc. I came across the airport for incident. It caused to stop the airport underground services on 21 March 2025. At that moment , I was frustrated to outbound toward London city centre. I asked the receptionist to help me for an alternative transportation ways to city center. She told me in detail of transportation and wrote it the key connection points for bus and underground line for my guidance. With her advice, I could go and back from city centre and enjoyed for my sightseeing.
One of the best hotels we’ve stayed at. It has perfect location as there are a lot of shops around it and its near in the arena where we attended a concert. The staff were friendly and helpful, we also had pur own kitchen in our room. We will definetely come back again next year.
Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached.
Check in: Swift, maybe cuz it was 11+pm hehe
Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏
Food: Morning breakfast was a classic american brekkie buffet, it was quite good.
Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok
easy to get to from heathrow. the hopper bus from heathrow stops outside the hotel. only 8 minutes using the black cab from heathrow!
147 reviews
8.9/10
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8.2/10
GGuest UserThe only drawback was not having an elevator or anyone to help carry luggage up the steps.
Was so lovely & quiet & perfect with the hotel bus service that costs less than using the pods and was very close to walk from hotel!!
Thank you.. would stay here again!
GGuest UserThe hotel is within a short walking distance to: good eateries, shops and the train station to Central London. There are ample parking spaces at ~10pounds/ day for hotel guests. This older hotel has comfortable, spacious rooms but a quirky shower head (aim at the wall as you shower to avoid flooding the bathroom).
GGuest UserDisappointed by the room availability as my room was given to someone else due to technical error however despite the issues the duty manager tried her best to accommodate providing us with complimentary stay (still waiting refund) and complimentary food.
Hopefully next time the kids and i are able to stay in the junior suite 🙏🏼
BBehekEverything was very good. Breakfast offers a lot of coice - except warm breakfast is only on Weekends. On the Trip site the check in time is incorrect (ov voucher it says after 12, but it is after 14) - despite us coming too early, they gave us the room and made coffee for free. The hotel is locked over night and the staff is really friendly. We were in the hotel trought the hottest days in history but they prepared a ventilator - because they don't have AC (normally).
GGuest UserCheck-in and check-out were both smooth and efficient. The bell man or concierge were very attentive and helpful with our bags. Breakfast buffet was good. Room was clean and provided nice shower gel and shampoo. Location is great, just next to the tube station, several shops and eateries.
GGuest UserWe visited London from Yorkshire to catch a few shows and enjoy a short stay in a quality hotel for 2 nights. It’s was a lovely hotel, very welcoming, reasonable in price in relation to the quality of the hotel.
GGuest UserStay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day.
I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.
多多啦愛美Hotel room is clean, however the shower is fixed cannot one type, a bit inconvenient for user who doesn't want to have hair wash but shower body only. The luggage storage only up to 6pm, if can extend to 9pm is better.
Green hotel doesn't accompany with slippers, toothpaste and toothbrush, also no bottle water provided.
GGuest UserThis is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur,
The only way that this hotel could be any better.
Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them.
Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.
MManindra SundarDon’t ever book the rooms without windows . I repeat don’t book those rooms. Those are not meant for humans to stay. Those rooms are extremely claustrophobic and you will die from suffocation.
Receptionist already warned us but we didn’t listen why she was repeatedly asking to upgrade. We paid extra to upgrade the room and finally settled with a nice room in 10th floor with amazing view.
Location , cleanliness are perfect for a memorable stay.
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