The location is a little outside of the main part of Hue and is more rural as a result. The drain did not properly work in the bathroom so the floor was wet for a very long time. I had multiple cockroaches and ants invade my bathroom products as there is a vented window that never closes. A decent spot for solo travelers, but warnings to those expecting a standard hotel experience.
Our stay at the Banyan Tree was an exceptional experience, lasting for a total of 7 nights. It stands out as the finest luxury resort I have ever visited, surpassing other high-end hotels and resorts I have experienced in the past. The location, although an hour away from the town, offers a secluded and tranquil setting amidst lush greenery, with stunning views of the mountains and beach. The attentive and accommodating staff ensured top-notch service throughout our stay, even providing small locally-made souvenirs each evening that reflected Vietnamese culture. From the warm welcome by the resort manager upon arrival to the romantic bath prepared for us on our last night, every detail was carefully thought out. We are already looking forward to returning in the future.
The hotel is in a good area, the decor was pleasant, however in the common areas ”no ar conditioner”.
They have a great sky bar at the last floor, with great view, however we couldn't stand to be there because of the heat. When asked why they didn't turned on the air the answer was because they accept smokers, so windows need to be opened!!! Too bad... we would love to have stayed there...
Additionally, the people are really nice and friendly, but their English are really hard to understand,
It was one of my best vacations so far. My family was relaxed and enjoyed a lot during the stay. We booked the family villa and had our own private onsen. Villa was clean and tidy, staffs are extremely friendly and helpful. But take note that other facilities like mud bath and public onsen come with charges which confused me at first. Otherwise, everything else is good. I have to give an additional star for the after service. My mom forgot her jewelry after we leave, and we managed to contact the receptionist and return the jewelry back to my mom. Thanks a lot, and we will definitely come back next time
Khách sạn mới, sạch, khá đẹp. Trang bị nội thất theo kiểu tiết kiệm nhưng cũng tương xứng với giá thành.
Nhận phòng hơn trễ giờ nhưng đội ngũ nhân viên phục vụ tốt.
Nước chào mừng ngon, nhân viên quên không mang nước chào mừng đến cho khách mặc dù khi bê nước cho người khác họ đã nhìn thấy chúng tôi.
Bể bơi ấm áp và sạch sẽ. Bãi tắm riêng của khách sạn có sóng khá to khó bơi.
Tôi gọi nước suối đến phòng lúc 22:00. Villa không có chuông cửa, khi nhân viên gõ cửa không ai nghe thấy họ đã tự mở cửa bước vào Villa và gõ cửa phòng ngủ của tôi lúc 22:00 đêm. Tôi cảm thấy việc này không riêng tư và thiếu an toàn.
I mostly enjoyed my stay at Pilgrimage Hotel Resort Hue. The staff were professional, friendly and always on the lookout for visitors' comfort. Before we checked out, they asked for our flight details so they could offer us airport drop-off and even got someone to prepare a cart in front of our villa to push the luggage to the car! Junrei restaurant, albeit slightly pricey for Vietnam, served up delicious Viet cousine and offered pristine service with on-point service. The rustic and natural atmosphere and environs made the stay very relaxing and serene as well, a very well spent 3d2n at the Resort, would definitely recommend it to others!
It was the most relaxing holiday for me. Everything from airport pick up until the day I checked out went smoothly. Thanh was the best driver and made sure we arrived at the hotel and airport safely. Ms. Cristy was amazing! If you come to this resort, you can message her anytime and she will reply to you quickly. She is very caring and attentive to all your needs.
Breakfast had a lot of options and it was really yummy. Ms. Cristy even had take away breakfast prepared for us because we went to the airport early.
Everyone at Vedana were so nice and friendly. Everyone made me feel comfortable. The room I had was so relaxing. You can watch the sunrise and the sunset and go swimming while looking over the lake. You can even choose what colour you like your pool to be!
If you come to Vedana, don't miss out on the free massages and try their room service menu. I also tried the floating breakfast and it was perfect. You can order as much food as you want.
The lady who gave me the massage was very good. I didn't get her name but she was amazing! There are also restaurants just outside the gate if you're looking for seafood. They also offer free transportation to go to Hue City.
My second day at Vedana was birthday. They really made me feel special. Everyone knew it was my birthday. Ms. Cristy prepared a birthday cake for me during breakfast and even invited me out for dinner. She works really hard to make sure all the guests are happy.
Thank you Ms. Cristy, Thanh and all the staff at Vedana. My experience there makes me want to come back again!
A very cool hotel in terms of location and nature. Lots of butterflies, bugs, geckos, and almost no mosquitoes and no cockroaches at all. There is a large swimming pool, I really liked it. The room is interesting, pass-through, with huge doors to the garden, a cool shower. But the beds with spring mattresses, uncomfortable and creaky, need to be changed to springless. Above the beds there is a mosquito net (I did not use it). Change the mattresses to normal ones and it will be 5 out of 5.
Breakfast spread wasn't great for me as I have specific diet needs, but overall enough variety for the average traveller. The yoghurt was absolutely the best I'd ever had tho. Perfectly smooth, not tart, and they had an unsweetened version. The room was neat, clean, housekeeping was efficient - one of the days they ran the bell and we were just on the way out so we said they could go ahead and make up the room anyway. In and out in no time flat!
The concierge service was impeccable. We were treated like royalty. It wasn't just the usual 'standard' politeness, but a friendliness that was so heartwarming I really felt special. We'll definitely stay here again if we ever come back to Hue.
Very Good
61 reviews
9.3/10
Price from
PHP 2,487
per night
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8.3/10
SSarah and EricThis hotel is a great value. It’s located near many bars and restaurants, but away from the noise. You can rent motorbikes and do laundry directly with the hotel for the same price as anywhere else in town. Staff members are really nice.
Issues:
-karaoke downstairs Friday and Saturday til 10pm. Don’t plant on being home during these times.
-the alley floods with strange looking water half of the days. Careful with shoes and rolling bags!
-AC hasn’t been cleaned in a while.
We would stay here again simply because of the price.
AAlice VuIt was one of my best vacations so far. My family was relaxed and enjoyed a lot during the stay. We booked the family villa and had our own private onsen. Villa was clean and tidy, staffs are extremely friendly and helpful. But take note that other facilities like mud bath and public onsen come with charges which confused me at first. Otherwise, everything else is good. I have to give an additional star for the after service. My mom forgot her jewelry after we leave, and we managed to contact the receptionist and return the jewelry back to my mom. Thanks a lot, and we will definitely come back next time
GGuest UserMy recent stay at Scarlett Hotel exceeded all expectations. I booked a room for me and my friend after 5 years we meet and visit Hue around.
The staff here truly went above and beyond to ensure my stay was perfect. From the warm welcome at check-in to the personalized attention throughout my stay.
Every interaction was met with professionalism and genuine hospitality.
Special thanks to a jiejje whom gave me borrow her helmet in 2 days and a gege gave us borrow his iPhone charger at midnight.
One more time, we’re really thankful to the concierge team for their invaluable recommendations and assistance 🙏
LLoida DuenasIt was the most relaxing holiday for me. Everything from airport pick up until the day I checked out went smoothly. Thanh was the best driver and made sure we arrived at the hotel and airport safely. Ms. Cristy was amazing! If you come to this resort, you can message her anytime and she will reply to you quickly. She is very caring and attentive to all your needs.
Breakfast had a lot of options and it was really yummy. Ms. Cristy even had take away breakfast prepared for us because we went to the airport early.
Everyone at Vedana were so nice and friendly. Everyone made me feel comfortable. The room I had was so relaxing. You can watch the sunrise and the sunset and go swimming while looking over the lake. You can even choose what colour you like your pool to be!
If you come to Vedana, don't miss out on the free massages and try their room service menu. I also tried the floating breakfast and it was perfect. You can order as much food as you want.
The lady who gave me the massage was very good. I didn't get her name but she was amazing! There are also restaurants just outside the gate if you're looking for seafood. They also offer free transportation to go to Hue City.
My second day at Vedana was birthday. They really made me feel special. Everyone knew it was my birthday. Ms. Cristy prepared a birthday cake for me during breakfast and even invited me out for dinner. She works really hard to make sure all the guests are happy.
Thank you Ms. Cristy, Thanh and all the staff at Vedana. My experience there makes me want to come back again!
IIri_AsiaThis is the best resort in Da Nang. Anyone who is looking for a masterpiece of a course from Sir Nick Faldo, fantastic facility, wonderful views, friendliest and kindest people and amazing food. There are 6 restaurants, outdoor swimming pool, spa, gym and, of course, a golf course on the territory of the hotel. The staff is very helpful and welcoming. We had the best time there. Highly recommend that hotel for solo, couple or family travelers.
GGuest UserI stayed on the 3rd floor. I booked a Superior Room through Trip.com and somehow when I arrived they assumed I had used another platform. I didn't mind, as long as they arrange the room that I had booked. The room was different, it was on the first floor and it didn't have a balcony. After I told them I had booked a room with a balcony they took me to the 3rd floor to a room that was noticeably smaller. I didn't mind because I was just visiting a friend and I was going to use the room just for sleeping and working online. The wifi signal is low so it disconnects all the time, at least it did in my balcony room on the 3rd floor.
My booking included buffet breakfast and it was good. They offered a combination of Western and local dishes and a variety of drinks. However, when I checked out they couldn't find my reservation. Lobby staff handed me the bill and it took me about 10-15 minutes to convince them while showing them my emails from Trip.com that the room had been already paid.
My recommendation is that if you're going to stay with them and you plan on driving around Hue, stay there! Its location is excellent and they have a parking spot for your motorbike. There are many options for restaurants, local food, shops and such nearby the hotel even if you're going to be moving by Grab. I loved the location and the food was good.
OOne n OnlyThe manager is very nice, change room for me to nicer room when complain about toilet smell.
I did not realise the air cond not working properly after I came back in evening and basically the controller can not turn on off or control the air conditioner at all, in top the air cond only blows air at 1 speed abdc1 temperature not cool enough, end up sleeping not much at all while night because of very hot in the room with air cond not working properly.
Not trying to tell people how to manage hotel business, but as manager they should check the conditions of rooms, which are good or bad, cabinets doors, corridor carpet need to be replaced etc, if they want to attract more customers, and regularly inspect the rooms, don't wait till customers complain then try to fix problems. apart from all these hotel manager is an absolute nice person. Feel not easy to leave this hotel because she is so nice, but I need to have cool room to sleep well.
Motorbike rental is very nice from this hotel, she offer half day rate because I arrived at 2 pm.
You can do better, try harder, proactively doing things. Room has 2 nice windows and a nice balcony garden. Location of hotel is right in the centre of night eating place and walking streets.
GGuest UserThe hotel is in a good area, the decor was pleasant, however in the common areas ”no ar conditioner”.
They have a great sky bar at the last floor, with great view, however we couldn't stand to be there because of the heat. When asked why they didn't turned on the air the answer was because they accept smokers, so windows need to be opened!!! Too bad... we would love to have stayed there...
Additionally, the people are really nice and friendly, but their English are really hard to understand,
GGuest UserThe hotel environment is elegant, warm and comfortable, with two outdoor swimming pools, many lush plants in the courtyard, small bridges and flowing water with fish swimming freely, and the staggered terrain is natural and novel, like a tropical jungle that is refreshing. The unique retro atmosphere in the restaurant and the elegant and unique classical architecture are worth appreciating carefully, and you can enjoy the different feelings while dining. All service staff are of excellent quality, and guests do not need to carry their luggage by hand, and the service is very thoughtful. It is rare to see 👍. Breakfast is also ordered from the menu, and the taste is excellent and the quality is superb. There are too many details worthy of praise in this hotel 👍
GGuest UserThe staff here were wonderful, allowing me early check in and late check out to accommodate my train schedule. They also recommended and helped me book a Hue city tour, which exceeded my expectations. I loved my room with private garden patio. Also appreciated being able to walk to the river and to the train station.
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