The front door is hard to find, and there's no reception at night shift for Monday-Thursday, It's normally the security to help with check in/out process. I really like the room, they even have a gym and laundry room for use. The only problem for me is they do not provide a hairdryer in the room, and this is not stated in the booking details. You could only go and rent it for free every day in front of the security room, BUT they ONLY have 1 TO SHARE with the whole residents, when someone is not returning, you cannot use it. However, one nice guy from the reception helped me to chase the hairdryer back for 1 night.
We had a very good stay at the hotel. Friendly staff, room is clean and comfortable with tea and coffee making facility , breakfast is great with lots of options and hot food. There are many drink choices from coffee to tea to hot chocolate and juices.
Always come here, it is our favourite hotel in Krakow and has good acces to the city center, the traveler type is really for anyone, families, couples, businesses travellers, brilliant rooms, good bar, and the service is top notch. Would highly recommend.
Doubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
Five star rating 😊
The room was cleaned and tidy, and had a modern decoration. The staff are all accommodating and very helpful in providing you information about the City (krakow). Most of the stuff are very friendly and I almost felt I was home the way I was accommodated and treated.
Overall, I highly recommend the place. Superb experience😊👍🏻🫶🏻
The hotel is clean, the room is nicely equipped. Unfortunately, the stay was average. Thin doors and walls so you can hear what is going on in the corridor. At 3am we were woken up by a group of young people returning from a party. They were very noisy and you could hear everything in the room.
Beautiful place. Magnificent location. Luxurious breakfast. Hotel's staff usually was very helpful - not perfect because one slim bald and three-day unshaven guy with glasses liked to direct me to using Internet for solution (and one his woman colleague said it once.) what is against of concierge's duty. A cleaner did her job wonderful but she could be more diligent because I detected hair in places and it could there where miss is impossible.
Fantastic 4 star Hotel. There was nothing I could fault. The staff are welcoming with a friendly smile and always helpful. The location of the hotel is perfect, straight over the road from the train station and mall. Makes getting to and from the airport effortless. If we ever come back to Kraków we will rebook this hotel.
Comfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.
The location is fantastic. The room was a bit small, likely due to being right by the train station, but it's perfect for exploring the city on foot. It was particularly convenient for our trip to the Wieliczka Salt Mine, as we could leave our luggage at the hotel and collect it on our way back. The front desk staff were incredibly nice!
Great
46 reviews
9.0/10
Price from
PHP 3,917
per night
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9.2/10
Great
GGuest UserThe hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
המלון היה מעבר לציפיות
רמת 5 כוכבים+
ממש במרכז הכיכר
הנוף מדהים
הגישה היא כמו של מלכים
ארוחת הבוקר נפלאה
קיבלנו כבוד בקבלת הפנים
עם משקה ראשון
הם שדרגו את החדר שלנו
לחדר 402
בקבוק שמפניה בחדר
2 מיני בר בחינם לחלוטין
ג'קוזי בחדר המקלחת של שנת 2025
2 חדרי רחצה
במשך יומיים הרגשנו כמו בני מלכים
והמחיר ממש ממש זול
והתמורה היא מעל ומעבר
תודה לצוות המלון הנפלא
AAnonymous UserI had the pleasure of staying at the Hampton Hotel Airport by Hilton from 30th December 2024 to 3rd January 2025, and it was a generally pleasant experience. Booking it through Trip.com was just the best decision—it was seamless, and I got great value for my stay.
The location is incredibly convenient, especially for travelers, with easy access to the airport. Despite being so close, the soundproofing in the rooms was excellent, ensuring a peaceful and restful stay.
The room was spacious, modern, and impeccably clean, with all the amenities I needed to feel comfortable. The bed was especially cozy, perfect for unwinding after long days. The housekeeping staff did a fantastic job of maintaining the room to the highest standard.
Breakfast, while offering decent quality, could use more variety. The menu was almost the same every day, which became repetitive after a few days. Adding more options or rotating dishes would greatly enhance the dining experience.
The hotel's overall atmosphere was warm and welcoming, thanks to the courteous and professional staff. They went above and beyond to ensure my stay was enjoyable, offering assistance with a smile whenever needed.
The facilities, including the fitness center, were top-notch, and I appreciated the complimentary Wi-Fi, which was fast and reliable throughout my stay.
As I was there during the New Year holiday, I was also impressed by how smoothly the hotel managed the increased number of guests without compromising on service quality.
I recommend Hampton Hotel Airport by Hilton for its comfort, convenience, and excellent service, and I’m glad I booked through Trip.com for an effortless experience. I would gladly stay here again in the future.
BBrianDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
GGuest UserExcellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
DDFantastic 4 star Hotel. There was nothing I could fault. The staff are welcoming with a friendly smile and always helpful. The location of the hotel is perfect, straight over the road from the train station and mall. Makes getting to and from the airport effortless. If we ever come back to Kraków we will rebook this hotel.
DdelThe location was Amazing , I can see the central square from my room . Really few steps no from everything. Well equipped room , with kettle , mug , soluble coffe and tea . I love this kind of stuff in the room . The bathroom, the shower was clean and new . The receptionist nice . The breakfast is weel filled ..you can chose between salty and sweet stuff .
You can find everything you need there . ☺️ Widly suggested
GGuest UserSolid hotel which is close to the city center. The interior is older but kept well. The bed was good. Free WIFI was there, on site parking in the courtyard. Breakfast had very tasty scrambled eggs. Not obercooked.
Good hotel for my overnight roadtrip stay.
EEdgar Aguilar DiazFive star rating 😊
The room was cleaned and tidy, and had a modern decoration. The staff are all accommodating and very helpful in providing you information about the City (krakow). Most of the stuff are very friendly and I almost felt I was home the way I was accommodated and treated.
Overall, I highly recommend the place. Superb experience😊👍🏻🫶🏻
SShenzhenMarcoThe location is very good, very close to the old town tourist area, a ten-minute walk. The hotel is quite new, the price is good, and there is a 24-hour Carrefour supermarket next to it, which has everything. There are also some restaurants within a ten-minute walk. It takes more than 20 minutes to take a taxi to the airport. It is a very cost-effective business hotel
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