The hotel was excellent! From the lobby, you can already catch a stunning view of the sunset, which made such a beautiful first impression. I was celebrating my birthday during my stay, and the team went above and beyond by decorating the room so thoughtfully, it really made me feel special. The staff were warm and attentive throughout, always ready to help with a smile. The facilities were well maintained, the ambiance was relaxing, and overall it felt like a perfect getaway. Truly a memorable stay and highly recommended!
We stayed at this hotel before and after our overnight boat trip, and it was a fantastic experience. Perfectly located near the harbor and on the main street with food and coffee options. The hotel was clean, and we recommend the seaview room for its comfortable layout and stunning sunset views. Staff were incredibly helpful and kind, making us feel welcomed. Our stay included free airport transport and a 15-minute foot massage, plus we enjoyed an excellent full-body massage at the spa.
Highly recommend this hotel for its great location, comfortable rooms, and excellent amenities!
Local Collection Hotel is a place to enjoy the sunset with an Instagram-able spot 😍 other than that, I would say I'm delighted with the request that I wanted, which is a welcoming note of Happy Anniversary. Based on the food, during the evening, I ordered a pizza margarita, and it was so delicious! For breakfast, all the buffet items tasted good.
It was fun staying here as all the hotel staff treated & good at taking pictures for us. I would recommend whoever wants to stay in Labuan Bajo, please book Loccal hotel ✨
Beautiful hotel and rooms. The lobby and room views are amazing.
They organize a free snorkeling trip at a nearby beach.
Staff are super friendly and lovely.
Just be prepared that service can be a bit slow at breakfast. Coffee and eggs sometimes need several reminders. Some staff English is not so good but they try hard. So pls be patient and understanding
I needed medical attention ( luckily not serious) but a call in doctor and medication took several hours. The hotel was very apologetic and tried their best to help. Overall Labuan Bajo is a slow service town so expect to be just chill and take things easy.
Overall enjoyed our stay at this hotel very much and would highly recommend it.
Beautiful sunset !
Zasgo Hotel truly feels like a hidden gem in Labuan Bajo. Upon arrival, we were given a complimentary upgrade to the suite on the 8th floor – an amazing surprise. From our room, we enjoyed a breathtaking view over the town and harbor, which instantly made our stay memorable.
The reception staff were incredibly friendly and helpful, assisting us with everything from arranging tours to organizing transport. When I had a complaint about the water pressure in our room, it was quickly resolved while we were out for dinner – outstanding service!
The only minor downside is the location. Instead of a 5-minute walk to the main strip, it takes about 10 minutes. But honestly, we didn’t mind at all – it even helped us reach our 10,000 steps a day 😉.
Overall: a comfortable hotel with excellent service, beautiful views, and a warm atmosphere. Definitely recommended for anyone wanting to explore Labuan Bajo.
I love the style of this resort, very beautiful and nicely done. The garden looks great and well maintained.
Food is delicious, we enjoyed both breakfast and dinner.
The private beach is ok, not particularly suitable for water activities. But the pool is nice.
Staff are friendly.
Overall great experience. I would choose this one again if I come back.
Excellent 5star hotel. Plus both facilities n services amazing. Especially bfast was superb.
Especially towards the services fm Ical, Feby, Doni Wagut, Jaka, Chef Andi, Pak Wisnu n Steven.
Also for both Bu Ririn n Bu Nina gave very good introduction on hotel facilities n also hospitality for us during our stay.
Great hotel n recommended👍
Simple and quite old interior. Location is about 5 - 6km from the city center, shuttle and airport pick-up are available. The staff is quite friendly, only I was disappointed with the PIC receptionist, I ordered take away breakfast because I was picked up in the morning by the tour for a 1 day trip, it turned out it was not provided. So on the day, I had to wait again. For the shuttle to the airport, it was also combined with guests with a 13.30 flight, asked to wait past the time I reserved, even though my flight was at 12 noon. The variety & quality of breakfast is very lacking for a 5 star hotel.
Directly talk about dry goods: This hotel is very good, a garden-style hotel, two-story small building, very homely. And it is not a closed building, the passage is open, and the view is very good. The room was very large, and there was a mat on the foot of the bed. Later, we played with the baby on the mat, which was very nice. Dinner was settled in the restaurant by the hotel’s beach, which tasted good. The waiter provides mosquito repellent water to every table guest. The juice is especially recommended for breakfast, especially the mixed juice. Mrs. TM is delicious! ! It's all freshly squeezed juice without water. In Indonesia, the juice is so delicious, it is really different from the domestic juice. You can watch the sunset on the beach. It should be noted that the sunset is high tide and low tide in the morning. The area of the beach changes greatly. If you want to play well, it is best to go in the morning and have breakfast right there. We are catching crabs there. The crabs run fast and it is difficult to catch them. The hotel provides paid airport pick-up and drop-off service, 60,000 cars, and the time of arrival at the airport and flight number should be indicated in the remarks when placing the order. You can also take a taxi at the airport, 700,000 cars. If you want to fly a drone in Komodo, you need to apply for a permit in advance. It’s like 800 RMB. I don’t know where to do it, so I didn’t fly.... If you have a drone, you must bring it. Find out where to do it. The scenery of Modo National Park is so beautiful, the effect of shooting with a drone will be particularly good. The local price of Komodo Island Hopping Day Tour is basically the same as that of Flying Pig. You can book anywhere, and you can also book it in the hotel. If there are many people, it is highly recommended to charter a speedboat. It is too convenient and enjoys a geometric improvement. If the per capita price increases by less than RMB 200, it is worth upgrading the speedboat.
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GGuest UserI love the style of this resort, very beautiful and nicely done. The garden looks great and well maintained.
Food is delicious, we enjoyed both breakfast and dinner.
The private beach is ok, not particularly suitable for water activities. But the pool is nice.
Staff are friendly.
Overall great experience. I would choose this one again if I come back.
PPotatoVoyageWe stayed at this hotel before and after our overnight boat trip, and it was a fantastic experience. Perfectly located near the harbor and on the main street with food and coffee options. The hotel was clean, and we recommend the seaview room for its comfortable layout and stunning sunset views. Staff were incredibly helpful and kind, making us feel welcomed. Our stay included free airport transport and a 15-minute foot massage, plus we enjoyed an excellent full-body massage at the spa.
Highly recommend this hotel for its great location, comfortable rooms, and excellent amenities!
YYaty MasriThe hotel was excellent! From the lobby, you can already catch a stunning view of the sunset, which made such a beautiful first impression. I was celebrating my birthday during my stay, and the team went above and beyond by decorating the room so thoughtfully, it really made me feel special. The staff were warm and attentive throughout, always ready to help with a smile. The facilities were well maintained, the ambiance was relaxing, and overall it felt like a perfect getaway. Truly a memorable stay and highly recommended!
GGuest UserWe have loved our stay at Lelewatu and feel very grateful to have been able to experience staying there. We stayed in a cliff pool view villa, the view is spectacular, the villa itself is so beautifully designed and very clean. The pool is a nice size, very clean and has such a beautiful outlook. The bathtub is lovely overlooking the ocean and fills up very fast with clean water. The bed is comfortable with soft and clean linen. The staff are all very helpful and kind and we really have enjoyed all meals that have been lovingly prepared and delivered to our room. As we were celebrating our anniversary the staff organised a beautiful table setting for dinner which was such a kind gesture.
Although neither of these two things would deter us from staying again they are worth noting.
1 the villa floor itself is noticeably unlevel and tilts down a little towards the back wall of the villa.
2 If you are a surfer this location does prove a little difficult and the hotel itself does not have a boat for transfers nor were they able to supply us with a rental bike that has a surfboard rack. As my husband is an experienced rider and has previous experience of navigating in rural areas using google maps he managed, although the trips to find the waves were not too comfortable without having a surfboard rack. If you have your own car or rent a car with a driver that is familiar with the area this may be fine for you to get to the local surf spots which are all around 30 minutes from the hotel. There is surf at nearby Nihi however that beach is private for hotel guests only.
This is an ideal resort for honeymooners, couples of families looking for peace and tranquility.
GGuest UserThis resort is in such a beautiful setting. A perfect relaxing getaway where the team could not be more helpful. Not only did they make all arrangements for all or our day trips, but a member of the team even raced after us to the airport with some items we didn't even realise we left behind.
Fabulous.
KKelvin DuFirst time staying at this hotel, my impression was ordinary, just a view of the lobby, a cafe facing the beach.
The housekeeping cart was pushed, the noise was very disturbing. Just imagine, every time a guest passes by, the housekeeping stops so as not to make noise
TThymen DijkshoornZasgo Hotel truly feels like a hidden gem in Labuan Bajo. Upon arrival, we were given a complimentary upgrade to the suite on the 8th floor – an amazing surprise. From our room, we enjoyed a breathtaking view over the town and harbor, which instantly made our stay memorable.
The reception staff were incredibly friendly and helpful, assisting us with everything from arranging tours to organizing transport. When I had a complaint about the water pressure in our room, it was quickly resolved while we were out for dinner – outstanding service!
The only minor downside is the location. Instead of a 5-minute walk to the main strip, it takes about 10 minutes. But honestly, we didn’t mind at all – it even helped us reach our 10,000 steps a day 😉.
Overall: a comfortable hotel with excellent service, beautiful views, and a warm atmosphere. Definitely recommended for anyone wanting to explore Labuan Bajo.
GgladysttThe interior decor is about on par with a youth hostel in China, featuring old, simple wooden furniture. The tables and shelves are very narrow, so my belongings kept falling off every day 😂.
Initially, I was given a ground-floor room, and the smell was truly something else. When I asked to change rooms, I was told they were fully booked. I finally got to move to an upstairs room on the second day.
Just as others have mentioned, the bedsheets and duvet covers had all sorts of stains. The housekeeping girl, however, was very sweet. She brought three bedsheets until we found one that looked a bit cleaner. She said they send them to a specialized company for washing, so I guess the cleanliness of bedsheets across the entire island is probably similar.
This 'hotel' and the Green Cherry restaurant upstairs are run by the same people. It was also the only restaurant on the island where I spent money and didn't feel full – it was genuinely expensive and unappetizing.
If it hadn't been a non-cancellable booking, I really would have wanted to switch to another place to stay... 😌
OoYoYoReally enjoyed the stay and would definitely recommend to friend or visit again if I ever visit KOMODO again. The staffs are cheerful, the rooms are nice, the food is not bad. We were luck to stay during the New Year Eve and there are a special celebration dinner with live band and firework, which is really a memorable experience. The beach is ok, you can go further and heard there is a chance to see turtles, however recently it is jelly fish season so we didnt snokel for long, but overally very happy about the stay.
GGuest UserVery cute hotel far away from the hussel and bussel of everything.
While the distance might inconvenience some, that was exactly what we were looking for.
As mentioned in the other comments, the hotel isn’t the easiest to get to as you have to go down a little goat path if you come in from the top of the mountain.
Definitely recommend getting the shuttle offered by the hotel to pick you up from the airport as our taxi driver had a hard time finding it haha.
Super friendly staff, ready to help no matter the issue, even carried our (and in my case very heavy) suitcases down the path.
Food is average but prepared with care. Electricity and (hot) water is limited and internet is only available in the main area from 6-9pm but they extended that time for us as we were the only people there at that time.
Cute little beach in front of the hotel though there is a lot of trash (not the hotel’s fault- visible across all the islands)
Just 1 tip: BRING MOSQUITO SPRAY! 🤭
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