Top notch services, the level of attentiveness towards cleanliness and keeping the property in immaculate condition. I loved it a lot, and intend to extend our stays from 3 nights to 7 nights. However, it was shame they couldn’t give better deal than the third party website and we decided to hop to next accommodation.
Nice hotel. Clean & spacious. Location may not be as accessible compared to city centre but is a very serene hotel. Great infinity pool view with sunset. Full facilities-sunset yoga, sunset hike to Sylvia hill, table tennis & gym are free entry. Other sports activities are chargeable. They have Cabana rooms on the water. Lucky for us to spot a pair of Pink Lion Fish floating below the cabana.
I absolutely recommend this hotel as a base for anyone who wants to explore the beauty of Labuan Bajo.
1. The location is just excellent. It's just a short drive from the airport. The hotel offers complimentary airport transfer, which is very convenient for the guests as Labuan Bajo has no online cab hailing. It's also a short walk from the port where all the boats depart and arrive.
2. The view is unbeatable.
3. The buffet breakfast is really good. They have cook-to-order nasi goreng. The bread and pastries are delicious. They even offer fresh mixed juice prepared on the spot.
4. The service is topnotch. They give complimentary cake and cookies every evening. There are free beverages in the mini fridge. They even give free 15-minute foot massage for one person for each room.
For improvement, I suggest the hotel provide a towel rack in the balcony or at least clothes line in the bathroom, as after the water activities, there's nowhere to hang our wet clothes.
Beautiful hotel and rooms. The lobby and room views are amazing.
They organize a free snorkeling trip at a nearby beach.
Staff are super friendly and lovely.
Just be prepared that service can be a bit slow at breakfast. Coffee and eggs sometimes need several reminders. Some staff English is not so good but they try hard. So pls be patient and understanding
I needed medical attention ( luckily not serious) but a call in doctor and medication took several hours. The hotel was very apologetic and tried their best to help. Overall Labuan Bajo is a slow service town so expect to be just chill and take things easy.
Overall enjoyed our stay at this hotel very much and would highly recommend it.
Beautiful sunset !
This resort is in such a beautiful setting. A perfect relaxing getaway where the team could not be more helpful. Not only did they make all arrangements for all or our day trips, but a member of the team even raced after us to the airport with some items we didn't even realise we left behind.
Fabulous.
Zasgo Hotel truly feels like a hidden gem in Labuan Bajo. Upon arrival, we were given a complimentary upgrade to the suite on the 8th floor – an amazing surprise. From our room, we enjoyed a breathtaking view over the town and harbor, which instantly made our stay memorable.
The reception staff were incredibly friendly and helpful, assisting us with everything from arranging tours to organizing transport. When I had a complaint about the water pressure in our room, it was quickly resolved while we were out for dinner – outstanding service!
The only minor downside is the location. Instead of a 5-minute walk to the main strip, it takes about 10 minutes. But honestly, we didn’t mind at all – it even helped us reach our 10,000 steps a day 😉.
Overall: a comfortable hotel with excellent service, beautiful views, and a warm atmosphere. Definitely recommended for anyone wanting to explore Labuan Bajo.
Lelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.
Local Collection Hotel is a place to enjoy the sunset with an Instagram-able spot 😍 other than that, I would say I'm delighted with the request that I wanted, which is a welcoming note of Happy Anniversary. Based on the food, during the evening, I ordered a pizza margarita, and it was so delicious! For breakfast, all the buffet items tasted good.
It was fun staying here as all the hotel staff treated & good at taking pictures for us. I would recommend whoever wants to stay in Labuan Bajo, please book Loccal hotel ✨
Coffee shop service is excellent!
Only 1 lift is working and I stay on 17 floor!
Rooftop bar and dining is close, aircon is running half speed throughout the hotel..
This hotel is very nice. The place and all the facilities look new and clean. The rooms are also very good (bed, mattress, shower, etc…)
But, the service is terrible!!! The service is horrible!!! Special at the restaurant! Their service made me and my wife have an unpleasant experience in this hotel. The breakfast it’s the food from the day before, even the coffee! In the room’s tv they offer a SPA service but in the en they didn’t have any therapists available. In the restaurant we had to wait long long time for the food!
I don’t recommend this hotel.
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32 reviews
8.7/10
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GGuest UserTop notch services, the level of attentiveness towards cleanliness and keeping the property in immaculate condition. I loved it a lot, and intend to extend our stays from 3 nights to 7 nights. However, it was shame they couldn’t give better deal than the third party website and we decided to hop to next accommodation.
FForever GratefulI absolutely recommend this hotel as a base for anyone who wants to explore the beauty of Labuan Bajo.
1. The location is just excellent. It's just a short drive from the airport. The hotel offers complimentary airport transfer, which is very convenient for the guests as Labuan Bajo has no online cab hailing. It's also a short walk from the port where all the boats depart and arrive.
2. The view is unbeatable.
3. The buffet breakfast is really good. They have cook-to-order nasi goreng. The bread and pastries are delicious. They even offer fresh mixed juice prepared on the spot.
4. The service is topnotch. They give complimentary cake and cookies every evening. There are free beverages in the mini fridge. They even give free 15-minute foot massage for one person for each room.
For improvement, I suggest the hotel provide a towel rack in the balcony or at least clothes line in the bathroom, as after the water activities, there's nowhere to hang our wet clothes.
JJLNAHNice hotel. Clean & spacious. Location may not be as accessible compared to city centre but is a very serene hotel. Great infinity pool view with sunset. Full facilities-sunset yoga, sunset hike to Sylvia hill, table tennis & gym are free entry. Other sports activities are chargeable. They have Cabana rooms on the water. Lucky for us to spot a pair of Pink Lion Fish floating below the cabana.
GGuest UserLelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.
GGuest UserThis resort is in such a beautiful setting. A perfect relaxing getaway where the team could not be more helpful. Not only did they make all arrangements for all or our day trips, but a member of the team even raced after us to the airport with some items we didn't even realise we left behind.
Fabulous.
KKelvin DuFirst time staying at this hotel, my impression was ordinary, just a view of the lobby, a cafe facing the beach.
The housekeeping cart was pushed, the noise was very disturbing. Just imagine, every time a guest passes by, the housekeeping stops so as not to make noise
TThymen DijkshoornZasgo Hotel truly feels like a hidden gem in Labuan Bajo. Upon arrival, we were given a complimentary upgrade to the suite on the 8th floor – an amazing surprise. From our room, we enjoyed a breathtaking view over the town and harbor, which instantly made our stay memorable.
The reception staff were incredibly friendly and helpful, assisting us with everything from arranging tours to organizing transport. When I had a complaint about the water pressure in our room, it was quickly resolved while we were out for dinner – outstanding service!
The only minor downside is the location. Instead of a 5-minute walk to the main strip, it takes about 10 minutes. But honestly, we didn’t mind at all – it even helped us reach our 10,000 steps a day 😉.
Overall: a comfortable hotel with excellent service, beautiful views, and a warm atmosphere. Definitely recommended for anyone wanting to explore Labuan Bajo.
AARSRLocation is great. We didnt book with breakfast but we ordered room service and the food is nice and affordable. Room with basic amenities but spacious for us. Staffs are friendly and fast resposive. Scenery is also nice
GGuest UserThe hotel offers a range of services (hotel transfer, via speedboat, snorkeling in their exclusive coral reef, etc. ) and the staff is very welcoming, making travelers feel special guests.
The island is perfect for relaxation, allowing guests to connect with other guests if they want, as the number of rooms/bungalows is limited. The beach and coral reef are immaculate and very safe from dangerous currents allowing close approach with colorful fish, sea turtles and other tropical marine creatures.
Facilities are well maintained and the limited wifi (mostly accessible from the restaurant area) means that you can stay isolated from the external world and connect to it only when you want to.
Price is very reasonable for the excellence of the service provided. Ideal for couples or single travellers looking for tranquility.
GGuest UserVery cute hotel far away from the hussel and bussel of everything.
While the distance might inconvenience some, that was exactly what we were looking for.
As mentioned in the other comments, the hotel isn’t the easiest to get to as you have to go down a little goat path if you come in from the top of the mountain.
Definitely recommend getting the shuttle offered by the hotel to pick you up from the airport as our taxi driver had a hard time finding it haha.
Super friendly staff, ready to help no matter the issue, even carried our (and in my case very heavy) suitcases down the path.
Food is average but prepared with care. Electricity and (hot) water is limited and internet is only available in the main area from 6-9pm but they extended that time for us as we were the only people there at that time.
Cute little beach in front of the hotel though there is a lot of trash (not the hotel’s fault- visible across all the islands)
Just 1 tip: BRING MOSQUITO SPRAY! 🤭
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