The room was very clean and the breakfast was delicious. The front desk staff was super friendly and helpful, and housekeeping was quick and efficient. The location is perfect, just a short walk to the beach. I'd definitely choose this place again!
The location is right by the sea, and the rooms offer a sea view. There are supermarkets and restaurants downstairs. The only downside was that the online check-in response was a bit slow, so I ended up having to go up and check in in person.
Hygiene: Clean and tidy.
Environment: Great with sea views.
Facilities: All good, comes with a kettle, cups, bowls, and a clothes drying rack.
Service: The only downside is that the service isn't up to par; couldn't find anyone and calls went unanswered.
The front desk staff speaks English and can process check-in directly. The room is spacious, though the view is slightly worse than the previous building; otherwise, it's quite good. However, in Orbi City, regardless of the building, there is absolutely no service to speak of.
Excellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
The room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
We stayed at the hotel in January 2026. The hotel has no radiators, heating only comes from the air conditioner. We were freezing at night (the air conditioner was set to 28 degrees). It was terribly cold and damp. However, the mattresses are high-quality, the linens are clean.
I really liked the hotel!
Pros:
-convenient location (on the beach, on the outskirts - there are no hotels nearby, therefore few people), the view from the windows is wonderful
-very polite, friendly and helpful staff, and all of them - security, maids, receptionists, waiters. You are great! The staff is the heart of any hotel.
-the view from the rooms is gorgeous, the area is well-kept, the construction does not interfere.
-high-quality materials, competent construction
There is only one minus for me - a hole of 10-15 cm on the balcony, a child may not fall, since there is a rope, but he will break his leg, hanging there.
There are no other minuses, but there are some things that I would like to draw the management's attention to (maybe someone will not notice this, but I noticed it due to my professional activities):
- they do not provide foot towels, they removed them the first time, and they did not bring them again, although they are exactly what you need with the shower and their replacement.
- if the hotel positions itself as 5 stars, then there should be all the cosmetics and slippers, and not just soap and shampoo (but I assume that 5 * will be officially after the completion of the construction of other buildings)
- they hung a do not disturb sign at lunch for two hours, then hung a remove sign - no one cleaned it until 2 days later when we contacted the reception, I understand that the maids do not always see, but they can pass by again after lunch when people go to the beach - in a hotel by the sea this would be logical.
- our bed linen was changed only the day before departure😁
- there are a lot of dogs in Kobuleti, and accordingly on the beach. I love them very much, but not on the beach. When you are sitting with a child, and they are here nearby and squabbling with each other. I would like a private beach in such a hotel, which would be monitored.
Again, I repeat, these are not some critical minuses. We had a good rest, we liked the hotel, we liked the staff, if you look at it in general, everything is great!
The place is great as well as the environment.
Please note that in winter you will need special transportation to get to the hotel.
There was too much chlorine in the pool.
The location of the host was ideal to the sea 5-7 minutes walk. I lived in a female room, on 4 beds with a balcony exit (you can smoke). I liked that each bed was closed by a curtain. I didn't like the truth that the lights were burning all night walking through the floor that even through the curtain prevented me from sleeping. There are lockers. Staff doesn't speak Russian. Two saunas and two showers. Very cozy lobby with beautiful chairs. I would come back here again.
Very Good
30 reviews
8.6/10
Price from
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MM369519****Hygiene: Clean and tidy.
Environment: Great with sea views.
Facilities: All good, comes with a kettle, cups, bowls, and a clothes drying rack.
Service: The only downside is that the service isn't up to par; couldn't find anyone and calls went unanswered.
GGuest UserMini fridge not working and hotel failed to repair after asking on 3 occasions. Brash customer service. Not what u expect from a 5 star establishment.
BBuerderenLocated in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
SsmithHotel location is good, very close to Batumi's European Square and the seaside trail. The service attitude of the hotel was very bad. I returned to the hotel at 9 o'clock on the night of the stay. The door lock of the room could not be opened. There was a staff member in the whole hotel. I couldn't open it with the hotel card. I said that there were no technicians now and offered to open another room for us. Solve it tomorrow morning. Because we will return to Tbilisi the next morning, the time arrangement is tight, and all the luggage is in the room, and there is no peace of mind to change the room, so I insist on asking the hotel to find a way to open the door, but the hotel has been shirking. After dragging for 2 or 3 hours, through the coordination of Trip.com , the manager came to the scene. At first, he did not solve the problem in the attitude of solving the problem. He said that the door was originally good, but why it would not open now. It was not until 2 am that the door was opened and the room was changed for us. During the whole process, we stayed outdoors for 5 hours. If the hotel handles it early, it can solve the problem in up to half an hour. Here I would like to thank Trip.com , the overseas hotel department customer service staff of Trip.com have called the hotel many times during the handling of the matter and given us a lot of help.
GGuest UserThe location is right by the sea, and the rooms offer a sea view. There are supermarkets and restaurants downstairs. The only downside was that the online check-in response was a bit slow, so I ended up having to go up and check in in person.
GGuest UserMy stay at the hotel was generally excellent. Everything was fine in terms of cleanliness and service.
The bathroom just needs some minor maintenance, especially the shower drain, as the water tends to pool and doesn't drain quickly.
The bathrobes were comfortable and pleasant to use.
As for breakfast, it wasn't to my liking – a common complaint I've encountered in most Georgian hotels that include breakfast.
The staff, however, were very helpful, respectful, and professional.
Thank you for the warm welcome and excellent service.
EEvilMorningstarThe front desk staff speaks English and can process check-in directly. The room is spacious, though the view is slightly worse than the previous building; otherwise, it's quite good. However, in Orbi City, regardless of the building, there is absolutely no service to speak of.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
KKostyaFillВ целом неплохо , то что очень близко к центру но приходится жертвовать комфортом , и все зависит от номера , у меня в номере не было двери в душевой кабине , и вода выливалась ра пол , в других номерах такого не было , интернет иногда скакал.
В целом отель нормальный , но ожидать чего-то вау не стоит
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
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