It's located in the city center, so it's easy to get to anywhere. The front desk staff were very helpful. The shower water pressure was sometimes weak, but the temperature was comfortable. There was no shampoo, only body soap.
The person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
Came to Yerevan on a business trip, the hotel was recommended by the client, near Republic Square, very convenient for eating and traveling around, the lady at the front desk could speak some Chinese, very friendly, great!
We were with our family, not the first time we book chain hotels through a booking service, we stated that our child is 10 years old, the service set a price, but the hotel asked us to pay extra for a folding bed for the child, the first time we encountered this, if we book a room for three, then not a single hotel assumes that a 10-year-old child 150 cm tall will sleep with us in the same bed, and there were no such problems in Turkey, Dubai, Egypt or Russia.
The rooms are dusty, old carpet, bed linen is half white, half yellow, either from old age, or something happened to it.
There was a long check-in, about 25 minutes, they said something about reserved rooms, although there are a lot of them on Booking, we spent a long time looking for a room, when you get off the plane it is really exhausting.
Everything is delicious in the cafe except the steak, I didn’t like it, it turned out to be rubbery.
Pros: location, cascade, park, observation decks on Ararat nearby, good cafes to eat and in the evening you can entertain your child in the park
Good spa with indoor pool, the pool is very large, there is a large jacuzzi, an interesting option to lie on sun loungers outside with a view of the park
Great location just off north avenue.. A customer oriented team who agreed to give me the room early cuz simply it was available rather than asking for early check in money
Small room of course but clean and adequate.. Didn't try breakfast but I tried their Terrace cafe and it was great..and it's 10% cheaper than North avenue hotel which is 20 meters away
A nice hotel in the city center, with spacious, nice rooms. What surprised us was that our room had two baths) The staff is polite and helpful. Not far from the hotel there is a shopping center, a very tasty restaurant of local cuisine - Yerevan) For an additional fee, you can order a transfer from and to the airport. The hotel also provides breakfasts, there is a small kitchen) Unfortunately, we did not have time to evaluate the breakfasts, since we were only passing through for a day
Очень удивил дизайн апартаментов. Национальные мотивы, используемые в дизайне помещения, растворяют вас в культуре Армении. Апартаменты оборудованы всем, что необходимо если вы останавливаетесь семьей или с друзьями. Удобное расположение рядом с большим супермаркетом и торговым центром. В следующую поездку обязательно снова буду останавливаться здесь. Благодарю за гостеприимство!
The hotel name is Europe but Asian guests are also welcomed, as I saw Vietnamese or Chinese guests were staying. The room is quite nice and comfortable, bed quality is good and comfy, bathroom is clean, the breakfast is simple but the quality of the each item is nice and has a good combination of nutrition altogether. Hotel clerks are kind, polite and attentive. It is very good hotel and I had pleasant experience.
They gave me warm cookies when I checked in, which made me feel welcome.
I've had welcome drinks before, but this was my first time getting homemade cookies, so it felt different and really uplifting.
It was clean, and the bed was nice and spacious. I was happy that I could open the window, even if only a little.
The metro was within walking distance. The bus was conveniently located at a three-way intersection, so it was easy to catch many buses going in different directions. The spa was free, which seemed nice.
They didn't have the bath I wanted, only a steam sauna, so I just took a look.
This hotel is one of the best places to stay in Yerevan. Perfect location for the central part of Yerevan, great cleaning and breakfast with the full set of continental food and local cuisine. I really enjoined the relaxing atmosphere without any noise from streets and other rooms.
Very Good
68 reviews
8.9/10
Price from
PHP 4,884
per night
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
DDr.RoyIt's located in the city center, so it's easy to get to anywhere. The front desk staff were very helpful. The shower water pressure was sometimes weak, but the temperature was comfortable. There was no shampoo, only body soap.
GGuest UserLocated between 2 Metro Stations, accessible by walk from both. 24 hours running shops are easily found nearby. Room shape is a bit strange but it is very clean and comfortable, shower is strong enough and central heating system works well, bed is comfy, breakfast quality is superb and quite satisfactory, I liked the peach and apricot juice very much.
NNatalia0327A nice hotel in the city center, with spacious, nice rooms. What surprised us was that our room had two baths) The staff is polite and helpful. Not far from the hotel there is a shopping center, a very tasty restaurant of local cuisine - Yerevan) For an additional fee, you can order a transfer from and to the airport. The hotel also provides breakfasts, there is a small kitchen) Unfortunately, we did not have time to evaluate the breakfasts, since we were only passing through for a day
GGuest UserХороший отель. Удобное месторасположение в центре. К сожалению, снаружи и вокруг - обветшалый советский антураж, но внутри - все отлично. Чисто, в номерах все необходимое, розетки, чайник, предметы гигиены, качественное белье. Сервис - без претензий. Завтраки отличные. Отель предлагает индивидуальные туры, вот их не рекомендую, это не экскурсии, а скорее, трансферы к каким-то точкам.
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