Ibis Budget Zurich City West

Ibis Budget Zurich City West Reviews

Ibis Budget Zurich City West

Technoparkstrasse 2, District 5-Industriequartier, Zurich, Canton of Zurich, 8005, SwitzerlandView Hotel Details
Ibis Budget Zurich City West
Ibis Budget Zurich City WestIbis Budget Zurich City WestIbis Budget Zurich City West
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Ibis Budget Zurich City West Guest Reviews

4.1/5
Very Good
162 review
Verified reviews
Location4.2
Amenities3.8
Service4.3
Cleanliness4.3
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All reviews(162)
Positive reviews(148)
Reviews with photos/video(26)
Clean and tidy(30)
Friendly staff(25)
Convenient location(16)
Easy to get around(14)
Great value for money(11)
Small room size(10)
Close to train station(9)
Perfect for business trips(8)
Negative reviews(14)
Scuba8
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 27, 2024
Hotel is a little far from the train station. The room is a little too small for 3 person. It is a very budget hotel. Not for large size families.
Response from Property: Dear Scuba8,Thank you for sharing your feedback. We’re sorry to hear that the location and room size didn’t fully meet your needs. We understand that room size is important, and we clearly indicate that our rooms are 13m² on the booking pages. As a budget hotel, our goal is to offer affordable accommodations with basic amenities. We hope to have the opportunity to welcome you back in the future.Best regards,Julia P., Deputy Manager
Preeyanut
Twin Room
Stayed in Nov 2024
Travel with friends
37 review
3.2/5
Posted on Dec 26, 2024
The toilet is the same from school toilet, terrible  twin bed is really small 
Response from Property: Dear Guest,Thank you for your feedback regarding the bathroom facilities and bed size. We appreciate your comments as they help us understand where we can improve our accommodations.Best regards,Julia P., Deputy Manager
Bahabasaran
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Aug 2024
Solo travelers
14 review
3.5/5
Posted on Sep 11, 2024
As it is on the name, this a quite the budget hotel, amentity wise toilet paper, all in one body wash and a tv. The bedsheets were clean and the bed was comfortable. There was not so much noise in the room. There are three hotels in the big building and there are two hotel of the same name, so dont get confused, the tram 4 is directly in front of the hotel, so after 10 min ride, you are in the city center.
Response from Property: Dear Bahabasaran,Thank you for your review. We’re glad to hear that you found the bed comfortable, the bedsheets clean, and that the room was relatively quiet. We appreciate your understanding that our hotel is budget-friendly and provides basic amenities.You’re correct that our building houses two of the three ibis brands: ibis and ibis budget. We're also pleased you found the tram line convenient for getting to the city center.We hope to have the pleasure of welcoming you back in the future.Best regards,Julia P., Deputy Manager
Guest User
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 15, 2024
Clean and safe room although a bit smallish it’s worth the budget. Stayed in ibis a few years back. Still ibis do not disappoint. Next time will get proper ibis with all the amenities since we are traveling as a family. Ibis budget is good enough for adults. We would like to have a small fridge and a kettle as basic.
Response from Property: Dear Guest,Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found your room clean and safe, and that our budget accommodations met your expectations. We appreciate your suggestion for a fridge and kettle, and we always value input from our guests for future enhancements. We look forward to welcoming you back to an ibis property that offers more amenities for your family trip.Best regards,Julia P., Deputy Manager
Chloeeeyhc
Double Room
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Dec 22, 2024
Good location, and it is clean; the facilities were fine, enough for Swiss. Good and value for monies
Response from Property: Dear Chloeeeyhc,Thank you for your kind feedback regarding our location, cleanliness, and value. We are pleased to hear that you found our facilities satisfactory and appreciated your stay.Best regards,Julia P., Deputy Manager
Amanda
Double Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2025
Customer service was great, location is not the best but for its price it's good, very simple room that does the job, and no facilities. Gotta mention that there is another fancier Ibis on the same block and the map sent us there.
Response from Property: Dear Amanda,Thank you for your positive feedback regarding our customer service and value for money. We appreciate your understanding of our facilities and location. We regret any confusion caused by the map of the ibis and ibis budget, which are located in the same building, as we strive to provide clear directions for our guests.We hope to welcome you again, soon!Best regards,Julia P., Deputy Manager
nellyhasry
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Mar 2024
Family
18 review
4.7/5
Amazing
Posted on Apr 30, 2024
location is good, room is small for 3 adults in 1 room. ni kettle , fridge provided in the room, if u need hot water just go down to their pantry to get it. staff good and friendly. near to halal food restaurant . easy to move around because only 1 minutes walk to tram station.
Response from Property: Dear nellyhasry, thank you for sharing your experience with us. We appreciate your kind words about our convenient location and friendly staff. Please note that as a budget hotel, our rooms are designed to optimize space efficiency. We do not provide kettles or fridges in the rooms, but our pantry is always available for your convenience. We are delighted to hear that you found our hotel to be near halal food options and close to public transportation. We hope to welcome you back soon. Warm regards, Julia PfleidererDeputy Manager
Guest User
Double Room
Stayed in Feb 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 20, 2024
Easy to get to and fro airport. Eficient check-in /out. Room is clean . In room WiFi works and TV is connected to YouTube. As expected amenities like toiletries, bedroom slippers, beverage and kettle aren't present in the room. However, there is hot water and microwave at dining area located on Level 1. Coop, Migros and eateries are within walking distance. Hotel is stone throw away fom Limmat River. Pathway along river great for avid runners, Reasonablely priced and a fuss free hotel for short business trip.
Response from Property: Dear Guest, thank you for your positive review! We are delighted to hear that you found our hotel convenient for your business trip and enjoyed the cleanliness of the room, efficient check-in/out process, and the amenities like in-room WiFi and TV with YouTube access. We appreciate your understanding regarding the absence of certain amenities in the room, as we aim to provide a fuss-free experience at a reasonable price. It's great to know that you made use of the facilities on Level 1 and enjoyed the nearby attractions. We hope to welcome you back for another pleasant stay. Warm regards, Christophe B.General Manager
Guest User
Twin Room
Stayed in Aug 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Sep 26, 2024
They have all you need, even microwave and kettle located in the restaurant for customer to use.
Response from Property: Dear guest, thank you for your positive feedback! We are delighted that you found our facilities convenient, including the microwave and kettle in the restaurant. Your satisfaction is our priority. We look forward to welcoming you back! Best regards, Julia P., Deputy Manager
Around the world……
Double Room
Stayed in Nov 2024
Couples
38 review
3.5/5
Posted on Feb 1, 2025
Too far from train station, you need to take tram to get there
Winnie M Wong
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Jun 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Location is near airport, and the Train HB, tram station is just right at the corner. Room is clean and tidy❣️ reception is very friendly and helpful. Will definitely come back again !
Response from Property: Dear Winnie M Wong, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, clean rooms, and friendly reception staff. We look forward to welcoming you back again soon! Best regards, Julia P., Deputy Manager
Guest User
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Jun 2024
Family
26 review
3.7/5
Posted on Aug 12, 2024
The room is small as what you would expect from "ibis budget", on the other hand, the hotel staff was not so nice that he showed at least poker face during our check-in and check-out. There's supermarket opposite to the hotel (a short walking distance). Would try another Zurich hotel if i have the chance to visit Zurich in future.
Response from Property: Dear guest, thank you for sharing your feedback. We regret to hear about your disappointment with the room size and the service provided by our staff. We appreciate your comments regarding the convenient location near a supermarket. Your input will help us improve. Should your travels bring you back to Zurich, we hope you would reconsider staying with us for a better experience. Warm regards, Julia P.Deputy Manager
Yap
Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Staff friendly, near tram station, reasonable price m
Guan Soon
TRIPLE - Room With A Double Bed And A Single Bunk Bed
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 17, 2024
Location is great. Near to tram station and city centre. Room is small with little space for luggage. No wardrobes. Bathroom with glass door means no privacy for the person taking a shower. Toilet is separate from the shower stall which is too small to even hang one's clothes or towel. They should install a curtain across the room to give at least a little privacy to the bathroom.
Response from Property: Dear Guan Soon, thank you for your feedback. We appreciate your positive comments about our convenient location near the tram station and city center. We have taken note of your concerns regarding the room size and the bathroom layout. While we do not have wardrobes in the rooms, we will consider your suggestion for providing more privacy in the bathroom. Your feedback is valuable to us as we strive to improve our guests' experience. We hope to welcome you back in the future. Best regards, Julia P., Deputy Manager
GinnaD
Double Room
Stayed in May 2024
Couples
14 review
3.7/5
Posted on Jun 25, 2024
Being a Budget hotel is expected that things are basic. We didn’t get breakfast because the city has so much to offer that we decided to explore. Friendly staff very close to a tram station.
Response from Property: Dear GinnaD, thank you for your feedback. We understand the simplicity of our hotel. Delighted to hear you found our staff friendly and enjoyed the convenient tram station location. Kind regards, Julia P., Deputy Manager