30 Avenue Moulay، Moulay R Chid, Marrakech, Marrakesh-Safi, 40000, MoroccoView Hotel Details
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1 night
Imperial Holiday Hôtel & Spa Guest Reviews
3/5
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.3
Amenities2.9
Service3.0
Cleanliness3.0
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All reviews(63)
Positive reviews(15)
Reviews with photos/video(5)
Average cleanliness(7)
Negative reviews(11)
Anonymous User
Double Room with Pool View
Stayed in Jan 2025
Travel with friends
1 review
1.7/5
Posted on Feb 6, 2025
The cleaners were bad, no pool. We were told that there was an indoor one. That was always look.
There is no access to the indoor pool or spa.
No kettle, no iron, no hot drinks room facilities.
Our room light was not working for the first two nights.
Guest User
Standard Single Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
This hotel was amazing close to many places and a 5 minute walk to the train station. I highly recommend this hotel.
Guest User
Standard Single Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Best place
aslamwaqas
Standard Single Room
Stayed in Oct 2024
Solo travelers
6 review
1.2/5
Posted on Nov 19, 2024
I have a bad experience today.Room was very dusty no shampoo no shower gel is available in the toilet.
Commorde and flush is no working I went three times in the counter and informed to fixed this things.Once electricity gone.no proper light available in room.
The details mentions nothing is correct very bad experience please I tried to explain the person to change the room but every time they send to fix the issues one by one.very very bad experience
Mohsen
Standard Double Room
Stayed in Apr 2024
Couples
1 review
1.0/5
Posted on May 9, 2024
Hi actually I got 4 stars 🌟 hotel but 1 star hotel honestly I don’t know what can I say .
I have been trusted you but smashed my holiday.
Guest User
Standard Single Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Perfect for Solo. 5 nights. They treated me well and also spoke very good English.❤️
Guest User
Standard Double Room
Stayed in Jan 2024
Couples
5 review
2.5/5
Posted on Feb 23, 2024
Terrible customer service, hot water not working, air condition not working. Language barrier. Booked for 10 days and stayed only one night due to the service given and no refund was given.
nahrou
Double Room with Pool View
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
top hotel . 10/10
Guest User
Standard Single Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Everything was perfect thanks 😊
PopoolaEmmanuel
Standard Single Room
Stayed in Aug 2022
Solo travelers
1 review
3.5/5
Posted on Sep 24, 2022
This was a reasonable hotel at reasonable pricing. Was on the 5th floor so good view looking out. The room needs updating was the headboard was detached, light switch loosely connected, shower head holder needing fixing. I travelled solo so this was no biggie. Overall happy with the experience
hoka
Standard Single Room
Stayed in Jul 2022
Other
3 review
3.0/5
Posted on Sep 9, 2022
For the price the hotel is ok. Only problem provided towels and much noise all day and night pool view not accepted
Guest User
Standard Single Room
Stayed in Nov 2023
Solo travelers
8 review
2.7/5
Posted on Dec 9, 2023
Not a good choice
Yenao🦄
Standard Double Room
Stayed in Nov 2024
Travel with friends
8 review
1.0/5
Posted on Dec 21, 2024
It's really bad, the location is OK, but the rest is really bad, the hotel is dirty, it doesn't look like a 4 star hotel at all, there are no people, it feels like an abandoned house
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Suibinweiqing
Standard Single Room
Stayed in Nov 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The room was very good and the hotel was in a good location close to
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Guest User
Standard Single Room
Stayed in Jun 2024
Solo travelers
3 review
2.7/5
Posted on Aug 22, 2024
Does not match the photos, indicated when booking, disappointment!!