Hyatt Regency Zhuzhou Reviews

Awesome It was an awesome stay and did worth every effort of driving several hours to stay here for almost a week. Very high % of English speaking friendly and professional staff makes you feel pampered. I travel very often in mainland and never had such an awesome omelette during my trips. Find Paulina during great breakfast and try her omelette! Very clean and modern rooms. Well-done!

Great hotel with lovely obliging staff. Can’t fault it probably the best hotel in our stay of 4 weeks. The only downside was the lack of a real western breakfast even though it says it has one. Apart from that, fantastic.

It is located in a quiet location along the river. Has a nice view of the river. For me, the location is good as it is near the place I want to go. Overall it is a good stay.

Value for the money and very nice seaview

The service is very good, the hygiene is quite good, I like the river view room the most, I stay here for a few days every year

Very, very satisfied, I like the river view room I chose very much! The hotel facilities are good, and there are many delicious foods around. I stayed for several nights. This is a wise move for me😃😃😃😃

I have never stayed in such a cost-effective hotel. It feels very good. The front desk is also very enthusiastic. The overall feeling is very good. Friendly attitude. This is really a hotel that is run with care. . Because the flight was delayed, I arrived late. But the front desk gave me a very friendly and enthusiastic feeling. Overall satisfied

This is my second stay. The overall environment of the hotel is very good. The room is spacious. I booked a room with a river view, which is superb. The hotel lobby bar is also very good!

The service is average, not just the attitude, but the service concept is not as good as that of Four Seasons. Maybe it's because I redeemed the full amount of Ctrip points? I don't understand, anyway it's average. The hygiene is not very good, but I have to say that I really like the big round table in the room, it's very comfortable to eat takeout.

The hotel is quiet and suitable for leisure travel. The room is well-equipped and quite large, with a view of the Xiangjiang River. Although there are not many guests staying in the hotel, the breakfast is quite rich in variety and the quality of the fruit is good. The hotel staff are particularly enthusiastic. From the front desk customer service staff Yang Zijian and Manager Zhang at check-in, to the cleaning staff Cao Shulin and Chu Ping, and the chefs in the restaurant, they all actively asked about my needs. When I mentioned that the room smelled of smoke, Ms. Li at the front desk immediately brought an air purifier. She also helped me change to a smoke-free room.

This is my first time writing a review. The service is really great and the environment is also great.

Facilities: I booked a twin room with river view. After I proactively informed Ctrip that there was an upgrade, I was upgraded to a twin room with river view on the executive floor (excluding the VIP Club treatment). However, the room is against the left outer wall, and the view is obviously limited. I don't know whether it is an upgrade or a downgrade. The room is generally new, and it feels newer than Hilton. The room is clean and simple, and the wooden furniture looks very textured, but it feels a bit empty. There is no bathtub in the twin room, only in the king room. The room layout is a bit unreasonable, the TV faces the table instead of the bed, and you can't watch TV in bed. The area around the hotel is very desolate, and most of the businesses downstairs are not open. Breakfast: So-so, a relatively ordinary breakfast. Environment: The view of the Xiangjiang River is average in this season, and the water is very turbid and there is a lot of mud. It is very comfortable to walk along the road along the river on the outside of the first floor, and the view is relatively open. Service: Overall good, details need to be strengthened.

The hotel is located in the south of the city, by the Xiangjiang River, with a nice view. The hotel rooms are large, with high ceilings, complete facilities, and very new. The service level is also excellent, and it is still worth recommending to stay

When I checked in, Yuna at the front desk upgraded me to a river view room and introduced me to the outdoor barbecue. The room was large, so the bathroom was large and comfortable. The floor-to-ceiling windows and the night view were beautiful at night. It was worth coming to this hotel. I went to the outdoor barbecue recommended by the front desk at night. The atmosphere was good, and there was a large LED screen where I could watch movies. The weather was good and it was quite comfortable.