Marriott Hotels in Zhuhai

During our recent stay at Marriott Hotel, we experienced an exceptional level of comfort and service, making it a perfect retreat for our entire family. From the moment we arrived, we were greeted with warmth and professionalism, setting the stage for a memorable visit. The family-friendly amenities at Marriott Hotel were truly impressive. Our spacious room comfortably accommodated the entire family, including the little ones who had ample space to play. The hotel's thoughtful design ensures that families have both convenience and privacy, making it an ideal choice for those traveling with children of all ages. One of the standout features of our stay was the impeccable service provided by the hotel staff, and in particular, our concierge, Sherry. Her dedication to ensuring our comfort and satisfaction was evident in every interaction. Sherry went above and beyond to accommodate our requests, offering personalized recommendations for local activities that were perfect for our diverse group, which included both younger children and teenagers. Additionally, Sherry’s service shone brightly when we faced a small crisis. After checking out, we realized that we had inadvertently left a cherished family keepsake in the room. In a moment of panic, we contacted the hotel, and Sherry promptly took charge. Her swift and efficient handling of the situation not only put us at ease but also ensured the safe and speedy return of our item. Her proactive communication and genuine concern for our predicament exemplified the commitment to customer satisfaction that defines Marriott Hotel. Beyond the exceptional service, the hotel boasts an array of amenities ideal for families. The swimming pool was a particular hit with our children, providing endless hours of fun. Nearby, a well-equipped play area kept the younger members entertained while we relaxed in the serene surroundings. Dining at the hotel's restaurant was a delightful experience, with a menu that catered to both adult palates and children's tastes. The availability of family-sized meal options was an added bonus. The location of Marriott Hotel is another advantage, offering easy access to both urban attractions and outdoor activities, ensuring that every family member’s interests were catered for. Our daytime excursions were made hassle-free thanks to the convenient transportation options suggested by Sherry. In summary, our experience at Marriott Hotel was outstanding, largely due to the attentive and personalized service provided by Sherry. Her dedication, coupled with the hotel’s family-oriented amenities and prime location, made our stay a delightful and stress-free experience. We wholeheartedly recommend [Hotel Name] to families seeking a welcoming and accommodating environment for their travels. We look forward to our next visit, with the assurance that we’ll be met with the same exceptional hospitality.

We arrived quite early, between 4 and 5 AM. Even though we had booked the room for the 21st, we were told we had to pay for the previous night due to the very early check-in. However, they did offer a late check-out until 2 PM, which was a nice compromise. The room amenities were acceptable, but there was no ashtray, and we had to fit the trash bags into the bins ourselves. Upon returning from the beach barefoot, the front desk staff kindly offered to get me a pair of slippers. The breakfast experience was quite confusing. Initially, they couldn't find our booking for two people, only one, which was rather awkward. After I had already finished my meal, they finally confirmed that breakfast was included for both of us, allowing my friend to eventually get their food. Regarding the slippers, I had to follow up later, and I was told they had already been placed in my room. Yet, a female staff member at the front desk was still asking why the slippers hadn't been taken, insisting they had been put in my room, which clearly indicated a mix-up.

We happened to arrive during a rain spell, and I thought we'd be cooped up in the room for three days. To my pleasant surprise, though, the very next day was gloriously sunny! What luck! The room itself was decent enough. My only minor complaint was the infrared sensor, which frequently turned off the lights automatically – a bit annoying. We requested a dehumidifier from room service, which quickly sorted out the humidity issue. Our room offered an expansive view of the endless ocean. The food, however, was a bit of a letdown – quite bland, to be honest, haha. I do hope the restaurant considers adding more local specialties to their menu. Our children absolutely loved the kids' club and the pool; they had so much fun they didn't want to leave! I heard that the Haitao area isn't fully developed yet. Hopefully, it will be complete by our next visit. Unfortunately, a typhoon had passed through two days before our arrival, washing a lot of trash ashore. It hadn't been fully cleared yet, and there were sharp objects like broken glass, so I'd strongly advise both kids and adults to wear shoes if they plan to walk on the beach. Definitely take the island tour if you get the chance! Time truly felt like it stood still there. I'm sure a week-long stay here would be utterly blissful. Finally, a huge thank you to Bella and Lily, our Marriott personal concierges! They were incredibly responsive and quick to assist with anything we needed, just a message away on WeChat. ☺️☺️☺️