Starview Mansion

Starview Mansion Reviews

Starview Mansion

No.9-1 Shihua East Road, Xiangzhou District, Zhuhai, Guangdong, ChinaSee Hotel Details
Starview Mansion
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1 night

Guest Reviews

9.5/10
Outstanding
1665 review
Verified reviews
Location9.6
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(1665)
Positive reviews(1613)
Reviews with photos/video(491)
Large rooms(279)
Delicious breakfast(97)
Great swimming pool(85)
Nice sea view(55)
Has an infinity pool(25)
Delicious buffet(20)
Close to beach(20)
Has facilities for children(12)
Negative reviews(52)
Ching Paul
Superior Twin Room
Stayed in May 2025
Family
4 review
8.5/10
Very Good
Posted on Jun 9, 2025
Rooms are very spacious. Everywhere feels clean and tidy. Staff are very helpful. Overall, it was a great stay
Response from Property: 親愛的客人,非常感謝您的好評和認可!我們十分高興您對房間的寬敞舒適、環境的乾淨整潔以及工作人員的樂於助人感到滿意。這些是我們的服務宗旨,也是我們一直努力的方向。您的滿意就是我們最大的動力,期待您的再次光臨,希望下次還能為您帶來更美好的住宿體驗!
Roderic John
Superior Twin Room
Stayed in Apr 2025
Family
29 review
10/10
Outstanding
Posted on May 8, 2025
The room was modern, comfortable and well appointed. Nearby there are good Chinese and Indian restaurants. It was a pleasurable stay.
Response from Property: 尊敬的客人,您好!非常感謝您的認可與支持!我們很高興您對我們的服務和性價比感到滿意,這正是我們不斷努力的方向。您的好評是對我們團隊最大的鼓勵,我們會繼續用心為您打造舒適、貼心的入住體驗。期待未來再次為您服務,祝您生活愉快!
ALEXXELA88
Suite With Lake View
Stayed in Feb 2025
Other
13 review
10/10
Outstanding
Posted on May 12, 2025
Good package and the coupon could be used in having dim sum. The suite is good with a wonderful view.
Response from Property: 尊敬的客人,您好!非常感謝您的認可與支持!我們很高興您對我們的服務和性價比感到滿意,這正是我們不斷努力的方向。您的好評是對我們團隊最大的鼓勵,我們會繼續用心為您打造舒適、貼心的入住體驗。期待未來再次為您服務,祝您生活愉快!
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Dec 27, 2024
Staff are helpful and friendly. Free upgrade to executive floor. My requests were all fulfilled. Excellent location and beautiful surroundings. Breakfast offers a wide range of cuisines.
Response from Property: Dear guest, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff provided helpful and friendly service, and that you enjoyed the free upgrade to the executive floor. Meeting your requests is our top priority, and we're glad we could exceed your expectations. Our hotel's excellent location and beautiful surroundings are indeed some of our highlights. We strive to provide a diverse and delicious breakfast selection, and we're glad it satisfied your taste buds. We look forward to welcoming you back in the future for another memorable stay. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards, Guest Service Mananger
Anonymous User
Superior Twin Room
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Sep 24, 2024
Comfortable and bigger room,that’s pretty good for family members
Response from Property: Dear esteemed guests: Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will persist our efforts in providing better and best service for you. At last, thank you again for your comments and welcome to our hotel next time!
Vanucks
Superior Twin Room
Stayed in Oct 2024
Family
12 review
8.0/10
Very Good
Posted on Nov 11, 2024
Although the location is not close to any malls, it is within the central of Zhuhai and 10 min from the hzm bridge. There was direct access to room floors from the car park, which was free. We even got upgraded to the executive floors (L18). The view from The bathtub was amazing as it was facing the big window. Room was very spacious with separate area for closet. Overall very nice.
Response from Property: Dear Valued guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Guest User
Superior Twin Room
Stayed in Oct 2024
Family
6 review
8.0/10
Very Good
Posted on Nov 14, 2024
Hotel is very nice. A bit isolated as there is not much restaurant and supermarket around. Nevertheless we had an issue with the breakfast payment: - One the first day our child paid the full price. Yes he looks quite tall for his age but he is still under the limit for child price. The staff did not bother to ask directly charged the full price. - On the second day we noticed the price and they change it without any issue (for that day only). During the checkout we mentioned the issue, asking to pay the child price for both day. But the staff actually did the opposite and we ended paying the full price for both day.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our hotel to be very nice, and we apologize for any inconvenience you experienced during your stay.We understand your concerns regarding the breakfast payment issue with your child. It is our policy to offer child prices for guests under a certain age limit, and we are sorry that our staff did not inquire about your child's age on the first day. This was an oversight on our part, and we appreciate you bringing it to our attention.We hope that despite this issue, you still had an overall pleasant stay and that we can make it up to you on your next visit. We value your feedback and are committed to improving our services.Thank you once again for your understanding and for choosing our hotel. We look forward to welcoming you back soon.
Jacksjollies
Superior Twin Room
Stayed in Sep 2024
Couple
50 review
8.0/10
Very Good
Posted on Dec 3, 2024
Nice hotel with really big rooms. Location is good for the beach but please be aware, you are not allowed to swim at the beach. Swimming pool area was great even if it feels a but detached from the hotel.
Response from Property: Dear guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Guest User
Superior City-view Double Room
Stayed in Sep 2024
Solo traveler
2 review
4.0/10
Posted on Oct 13, 2024
Worst service ever. Many funny incidents. For example every room has a coffee machine but the hotel does not have capsules which fit it
Response from Property: Dear guest: I'm sorry that the service did not meet your expectations,The coffee machine you mentioned does not exist,I wounder if there is any misunderstanding,If you have any questions please contact the guest service manager,Thank you!
Guest User
Suite With Lake View
Stayed in Jun 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Jul 30, 2025
Bad service for part of Resort 
Response from Property: 尊敬的賓客,您好!非常感謝您入住體驗後給予酒店的反饋,我們一直致力於為每一位賓客提供舒適、便利的住宿環境和優質的服務,讓您在旅途中也能感受到家的温馨。您提出服務方面的問題請與酒店賓客服務經理詳細説明,有任何其他建議或需求,歡迎隨時告訴我們。期待您的再次光臨,祝您生活愉快,工作順利!
TARIQ
Superior Twin Room
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 21, 2025
Good service I like it enjoy the trip
Response from Property: 尊敬的客人,您好!非常感謝您的認可與支持!我們很高興您對我們的服務感到滿意,這正是我們不斷努力的方向。您的好評是對我們團隊最大的鼓勵,我們會繼續用心為您打造舒適、貼心的入住體驗。期待未來再次為您服務,祝您生活愉快!
Guest User
Superior City-view Double Room
Stayed in Jun 2024
Family
38 review
10/10
Outstanding
Posted on Jul 21, 2024
It was first time but gave it full stars to this hotel from my heart to say thank you for your professional service.
Response from Property: Dear guest, Thank you very much for giving us a full star rating when you first stayed in our hotel. We are very honored to receive such a high evaluation from you and thank you from the bottom of our heart for your recognition of our professional service. We are always committed to providing the best quality service to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience. Your satisfaction and support are our driving force for continuous progress. We are glad to know that you are satisfied with our service and hope to serve you again in the future. If you have any suggestions or need further help, please do not hesitate to contact us at any time. Thank you again for choosing our hotel and look forward to your visit again. Sincere regards
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 30, 2024
Good location, spacious room and nice service.
Response from Property: Dear guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Gabriel and JC
Superior City-view Double Room
Stayed in Mar 2024
Family
6 review
8.5/10
Very Good
Posted on Apr 14, 2024
We got a free upgrade to suite during our stay. The room is huge and clean. King size bed with a living room, 5 pieces bathroom and a extra washroom.
Response from Property: Dear guest:Thank you very much for sharing your wonderful experience during your stay.We are very pleased to hear that you were satisfied with our hotel suite and spoke highly of its spaciousness, cleanliness and amenities.Designed to provide guests with an even more comfortable and luxurious stay, suites include king-size beds, living rooms, full bathrooms and additional toilets, all designed to make your stay more convenient and enjoyable.At the same time, we are also honored that you can enjoy the free upgrade service.This is our way of saying thank you and giving back to our guests. We hope this little surprise will make you feel at home.If you have any other needs or suggestions in the future, you are more than welcome to contact us at any time.We will continue to improve our services to ensure that every guest has the best stay experience.Thank you again for your review and we look forward to your visit again.wish you a happy life!
Ho Bun
Superior Sea-View Double Bed Room (King Koil Mattress + View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Jun 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Aug 5, 2024
nice place for business trip i really recommond for everyone to book
Response from Property: Distinguished guests: Hello! Thank you for choosing Xing Hai Lou Zhuhai Resort and sharing your wonderful experience with us. We look forward to seeing you and your friends again. Wish you a happy life!