Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(4254)
Positive reviews(4143)
Reviews with photos/video(1400)
Delicious breakfast(528)
Friendly front desk staff(378)
Perfect for kids(325)
Nice sea view(149)
Close to beach(112)
Great swimming pool(107)
Has facilities for children(100)
Delicious buffet(62)
Negative reviews(111)
Hanson
Standard Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 19, 2025
The service is impressive! It’s even better than other 5 stars hotel in Zhuhai China. Highly recommended and we will be back again for sure.
Special thanks for Lassie小董 who’s very considerate to arrange a lovely birthday decoration with a nice cake.
接待的 Lassie董 和 Aria陈 ver nice! Good Chinese breakfast especially soup noodle~
Great playroom & pool
Response from Property: 尊敬的賓客,您好!感謝您選擇入住珠海粵財皇冠假日酒店並分享您寶貴的入住體驗。我們十分榮幸收穫您的滿滿好評。已將您對的Lassie董 和 Aria陳的認可傳達給相關部門,這將是對大家提升服務質量的最好動力。為賓客提供個性化服務是我們一直不變的追求,希望為您的每一次居停帶來難忘温馨的回憶。期待您的再次光臨,祝您生活愉快~
Ginnie
2 Double Standard City View
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 28, 2025
it's such a wonderful travel experience! My family and I have an enjoyable weekend-stay at the Crowne Plaza Zhuhai City Center. I Would like to thank Ms Lassie, Taylor and Yoyo. The way they take care of our check-in is highly appreciated. My whole family really thank for their excellent customer services. Will visit again in next trip.
Response from Property: 讀完您的留言,我們團隊都蹦蹦跳跳開心啦!🥰 能成為您家庭美妙旅行的見證者,太有成就感啦~Lassie、Taylor和Yoyo收到這份“全家感謝”肯定要驕傲轉圈!💃 這份温暖我們一定加倍傳遞,等您下次啟程度假模式,三代人專屬服務已備好!✨
Dane
1 King 1 Bunk Standard Kids Theme
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 24, 2025
I was largely disappointed the hotel took my citibank credit card (HK) for the deposit and then I had the fraud unit block my card for suspicous activity.
It was solved in the end but its concerning a big hotel like crowne plaza have such machines.
I also nearly ended up paying 1,000 deposit over it.
Overall the staff try hard but i feel logistics is an issue at the hotel. Another example kids spaghetti cost 38 rmb and the adult is 78. Its the same portion so may as well order 2 kids.
Everything else is great and the family room i would reccomend. Staff are good but just needs more logistics.
Response from Property: We sincerely apologize for any inconvenience and distress caused by the issues that arose during the deposit process. We deeply regret this occurrence. Thank you for acknowledging the hard work of our staff and the excellent experience provided by our family rooms. Additionally, we appreciate the valuable feedback you have provided, especially regarding the dining pricing. We will carefully review and strive to improve our logistics management and service details to ensure that every guest can enjoy a more satisfactory and hassle-free stay. We look forward to your next visit, giving us the opportunity to do better.
Guest User
1 King Standard
Stayed in Apr 2025
Other
2 review
9.7/10
Amazing
Posted on May 4, 2025
I had a fantastic stay at this hotel. The staff were incredibly professional and polite, despite the large number of visitors during the busy 5.1 golden week. I was impressed by their efficiency and effectiveness in handling the crowds, always with a smile on their faces.
The buffet breakfast was a highlight for me. The quality of the food was excellent, with a great variety and sufficient quantity. The staff at the breakfast area were diligent, polite, and attentive to details and our needs. The coffee was also top-notch. Overall, a big thank you to the staff for maintaining such high standards. Well done!
Response from Property: 尊敬的客人,您好!非常感謝您與我們分享您在珠海粵財皇冠假日酒店的下榻體驗,很高興得知您與我們一起度過了美好的酒店時光。您的慷慨讚譽讓我們倍感欣慰,酒店的每一位員工都深諳熱情待客之道,這是我們時刻謹記的服務理念,並將這份理念付諸在實踐當中,盡心讓客人感受到酒店作為“家外之家”的温馨。再次感謝,並誠意期待您再次光臨!祝您生活愉快~
Expatriates
1 King Standard
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 22, 2025
Friendly and helpful staff.
We're surprised to have our room upgraded and we can enjoy a nice view from our room.
This is our first time staying at this hotel and I'm sure we'll come back, thank you!
Response from Property: 尊敬的客人,您好!非常感謝您與我們分享您在珠海粵財皇冠假日酒店的下榻體驗,很高興得知您與我們一起度過了美好的酒店時光。您的慷慨讚譽讓我們倍感欣慰,酒店的每一位員工都深諳熱情待客之道,這是我們時刻謹記的服務理念,並將這份理念付諸在實踐當中,盡心讓客人感受到酒店作為“家外之家”的温馨。再次感謝,並誠意期待您再次光臨!祝您生活愉快~
OlivAnaF
Standard Room
Stayed in Sep 2024
Couple
19 review
10/10
Outstanding
Posted on Oct 20, 2024
Lovely hotel, with great location, big room and very friendly staff. Will definitely recommend it to friends. The price is very fair, near the beach with some restaurants around.
Response from Property: Dear Guest, We are pleased to receive your rating and read that you enjoyed our stay. We are glad to know how satisfied you are with your staff. We have a passionate team dedicated to providing you with unforgettable experiences. Your comment is really a good reward for all the staff. We hope to welcome you back in the near future.
Travel_cel
1 King Standard
Stayed in Jul 2024
Couple
16 review
9.5/10
Amazing
Posted on Oct 18, 2024
Had a lovely stay. I originally wanted to stay for 1-2days, end up staying the whole trip here. Hotel staff were so nice and room was big and clean!
Will come again next time :)
Thank for hard work!
Response from Property: Dear Guest, We are pleased to receive your rating and read that you enjoyed our stay. We are glad to know how satisfied you are with your staff. We have a passionate team dedicated to providing you with unforgettable experiences. Your comment is really a good reward for all the staff. We hope to welcome you back in the near future.
Marcus Christian
1 King Standard
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 22, 2025
very beautiful hotel, nice atmosphere, good location for a short stay to explore Zhuhai
Response from Property: 尊敬的客人您好,感謝您對珠海粵財皇冠假日酒店的支持和厚愛,我們致力於為每一位賓客提供舒適愉快的服務,讓您賓至如歸,我們會繼續保持並繼續提高。恭候您的再次光臨!祝您生活愉快~
Guest User
Standard Room
Stayed in Jun 2025
Couple
31 review
10/10
Outstanding
Posted on Jul 28, 2025
Room is clean and staffs are nice and friendly.
Response from Property: 尊敬的賓客,您好!感謝您選擇入住珠海粵財皇冠假日酒店並分享您寶貴的入住體驗。酒店始終秉承着為客人提供賓至如歸的服務體驗,傳遞真正的待客之道。希望為您的每一次居停帶來難忘温馨的回憶。誠邀您再次入住酒店,中秋佳節即將來臨,酒店推出中秋定製款禮盒雅緻鉅獻。銜華邀月,花神附彩,最後祝您生活愉快!
Yuanweipisalaoshi🍕
1 King Standard
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 28, 2025
Front desk yoyo liu and wendy ye,Overall satisfied~
Response from Property: 尊敬的賓客,您好!感謝您選擇入住珠海粵財皇冠假日酒店並分享您寶貴的入住體驗。我們十分榮幸收穫您的滿滿好評。已將您對Yoyo和Wendy的認可傳達給相關部門,這將是對大家提升服務質量的最好動力。為賓客提供個性化服務是我們一直不變的追求,希望為您的每一次居停帶來難忘温馨的回憶。期待您的再次光臨,祝您生活愉快~
yimyimm
Standard Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Dec 6, 2024
Staffs very helpful Mr.Tong Yi Mr. Jack Wei and all team very friendly and nice. We love it here
Response from Property: Dear _TITH1839yxnf****, We are pleased to receive your rating and read that you enjoyed our stay. We are glad to know how satisfied you are with your staff. We have a passionate team dedicated to providing you with unforgettable experiences. Your comment is really a good reward for all the staff. We hope to welcome you back in the near future.
Yung Ky
Standard Room
Stayed in Nov 2024
Traveling with friends
14 review
8.0/10
Very Good
Posted on Dec 23, 2024
Good hotel and service. Nice place to stay. Many restaurants near the hotel.
Response from Property: Dear _TSHK6716ekn****, We are pleased to receive your rating and read that you enjoyed our stay. We are glad to know how satisfied you are with your staff. We have a passionate team dedicated to providing you with unforgettable experiences. Your comment is really a good reward for all the staff. We hope to welcome you back in the near future.
Guest User
Standard Room
Stayed in Feb 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Mar 13, 2024
I was in Zhuhai as part of the Clipper23/24 Round the World Yacht Race. Hotel is in an excellent location, with helpful staff and really superb breakfasts. The room was great value (upgraded to a suite at no extra charge).
The wifi is very poor and intermittent and (strangely) the bottles of gin and whisky in the bar are "only for display purposes". Oh well, beer it is then.
Would definitely stay again if in Zhuhai.
Response from Property: Dear _TIGB107rfgga****, We are pleased to receive your rating and read that you enjoyed our stay. We are glad to know how satisfied you are with your staff. We have a passionate team dedicated to providing you with unforgettable experiences. Your comment is really a good reward for all the staff. We hope to welcome you back in the near future.
Naughton
Standard Room
Stayed in Jul 2024
Solo traveler
4 review
8.5/10
Very Good
Posted on Sep 10, 2024
Was upgraded to a king suite, which was rather nice. The room is beautiful. Spacious, comfortable, etc. Lovely bathroom, with bath/shower. Reasonable price, considering I've spent as much on worse hotels in HK recently. Staff were very friendly and helpful.
My one gripe is the restaurant. I was at the hotel a fair bit due to online work, and would have happily have spent the whole day/evening there, but the food was far too focused on being 'impressive' rather than good. The decor of the restaurant is extremely dated similar to what was deemed 'traditional China' from 20 years ago, which doesn't lend itself to a comfortable eating experience. Would love to have been able to get a steak, or some more commonplace Chinese cuisine, but all the options were too 'arty' without much substance. No reasonable wine list, which was disappointing. Expensive wines with no reputations, and the options in beers was extremely limited. My one real disappointment with the hotel.
The swimming pool is outside, with no shelter so the Zhuhai sun is beating down on the swimming area. No real setup for relaxing by the pool, and the pool itself is rather small. Well-maintained but it doesn't really match the photos here. Good photography I guess.
However, the hotel itself is lovely. Will definitely stay there again.
Response from Property: Dear guest, thank you for taking the time to share your stay experience with us. Firstly, we are delighted that our rooms and services met your satisfaction. Regarding the issues you mentioned about the beverage menu and food presentation, we have already fed back to the relevant departments and will make adjustments as soon as possible. Secondly, the environment and facilities of the swimming pool will also be areas that we need to work hard to improve. We hope you can feel the changes we have made during your next stay. Thank you once again for your sharing.