Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)

Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store) Reviews

Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)

1st Floor, Building 5, Aoyuan Guanshanhai Square, Wan Chai Street, Xiangzhou District, Zhuhai, Guangdong, ChinaSee Hotel Details
Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)
Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)Suhai Special Parent-Child Beauty Accommodation (Hengqin Port Store)
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Guest Reviews

9/10
Good
122 review
Verified reviews
Location8.8
Amenities9.0
Service8.9
Cleanliness9.1
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All reviews(122)
Positive reviews(113)
Reviews with photos/video(55)
Friendly front desk staff(36)
Perfect for kids(18)
Has facilities for children(16)
Classy environment(14)
Offers pick-up/drop-offs(6)
Well designed(6)
Well decorated(4)
Comfortable bed(4)
Negative reviews(9)
hariley
Fairy Tale Princess
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 18, 2025
前台小羊服務很好 房間舒適 Good for the family trip and the service is good  The children are very happy stay here
Response from Property: Thank you very much for your good review! We are glad to hear that you are satisfied with your stay. Your encouragement will motivate us to continuously improve our service quality, and we look forward to bringing you more surprises next time!
Tong Kit Terence
Ocean Featured Family Friendly Children's VIP Room (Slide, Fridge)
Stayed in Jan 2025
Family
9 review
9.0/10
Great
Posted on Mar 31, 2025
Tried this hotel for the convenience and the children facility. Overall good for the price.
Response from Property: 2非常感謝您的好評！我們很高興聽到您對入住體驗感到滿意。您的鼓勵將激勵我們不斷提升服務品質，期待下次為您帶來更多驚喜！
Guest User
Fairy Tale Princess
Stayed in Sep 2024
Family
2 review
6.0/10
Posted on Nov 10, 2024
Location is very remote, too far away from the city! Apart from that all okay, but probably not worth the money!
Response from Property: Dear, I am truly sorry for the unpleasant experience you had. Our hotel is 9 kilometers away from Chimelong, a 15 minute drive away, 7 kilometers away from Hengqin Station, a 12 minute drive away, and 20 kilometers away from Jinwan Airport, a 35 minute drive away. We apologize for not meeting your expectations
Guest User
Ocean Featured Family Friendly Children's VIP Room (Slide, Fridge)
Stayed in Sep 2024
Family
2 review
5.5/10
Posted on Nov 10, 2024
Location is very remote, too far away from the city! No shelf or space around bathroom, very inconvenient! Overall not so worth the money
Response from Property: Dear, I am truly sorry for the unpleasant experience you had. Our hotel is 9 kilometers away from Chimelong, a 15 minute drive away, 7 kilometers away from Hengqin Station, a 12 minute drive away, and 20 kilometers away from Jinwan Airport, a 35 minute drive away. We apologize for not meeting your expectations
KeAnObB
Fairytale Princess Castle Room With Children's Slide And Full House Smart Home System
Stayed in Sep 2024
Solo travelers
31 review
9.5/10
Amazing
Posted on Oct 27, 2024
Room are nice, and clean.
Response from Property: Thank you for choosing to stay at Suhai Special Family Hotel! With your support, we will continue to improve. I believe that your encouragement can accompany the continuous progress and development of Suhai Special Family Hotel and bring you a better stay experience! We will stay there next time See~-Suhai Special Family Hotel
Chun yu
Dream Ocean Bubble Ball Room With Large Bubble Pool, Full House Smart Home System, Fridge, VIP Giant Screen Audio-Visual System
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 2, 2024
Very good experience
Response from Property: Dear, I feel extremely honored to have your recognition and support. Suhai Characteristic Parent-Child Beauty Accommodation is a parent-child themed hotel. It currently has several theme room types (castle, slide, ocean world). Spatial scene setting is our brand design concept. Enthusiasm, warmth and humanity are our service attitude. Suhai is also committed to creating a lifestyle that integrates entertainment and accommodation for customers. We strive to make every guest who steps into this place feel the warmth of home. Fall in love with Su Hai. The hotel enjoys convenient transportation, only 30 minutes' drive from Gongbei Port and Jinwan Airport, 20 minutes' drive from Chimelong Amusement Park, 10 minutes' drive from Shizimen, Huafa Commercial City, Hengqin Port, Zhuhai International Convention and Exhibition Center, and Legend Plaza, and only 5 minutes' drive from Kowloon Club, R&F Youpai Plaza, and Baijiada International Plaza.
雾雾木若云
Dream Ocean Bubble Ball Room With Large Bubble Pool, Full House Smart Home System, Fridge, VIP Giant Screen Audio-Visual System
Stayed in Apr 2025
Family
5 review
9.5/10
Amazing
Posted on May 8, 2025
There is nothing good to do nearby, but it is very convenient with Didi. We arrived early and were allowed to check in early.
Original TextTranslated by Google
Response from Property: 親愛的客人，感謝您對我們酒店的喜愛與支持！您的滿意是我們前進的動力，我們會繼續努力，為您和每一位客人提供更貼心的服務。期待與您再次相遇！
Guest User
Angel Dream Castle Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 4, 2025
Nana at the front desk has a good service attitude. The children like the environment and the princess castle very much. It is suitable for parents and children.
Original TextTranslated by Google
Response from Property: 3.尊敬的客人，感謝您的五星好評！您的認可是對我們團隊最大的鼓勵。我們會繼續保持高標準，為每一位客人提供温馨舒適的入住體驗。期待您的再次光臨！
Fengkuangmaiyatang
Dream Ocean Bubble Ball Room With Large Bubble Pool, Full House Smart Home System, Fridge, VIP Giant Screen Audio-Visual System
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 18, 2025
The kids like this hotel very much. The rooms are very beautiful and they are the style the kids want. The rooms are very big. It is easy to get a taxi to Chimelong. It is good to order takeout around here.
Original TextTranslated by Google
Response from Property: 親、能得到您的認同和支持、我感到無比的榮幸。蘇海特色親子美宿，是一家親子主題的酒店，暫時有（城堡，滑梯，海洋世界）幾大主題房型，空間場景化是我們的品牌設計理念，熱情，温馨，人性化是我們的服務態度、蘇海更致力於為客户打造一個，娛樂住宿為一體的生活方式。力求讓每一位踏入這裏的客人都能感受到家的温暖。愛上蘇海。酒店交通便利，距離拱北口岸，金灣機場開車僅需30分鐘，長隆遊樂園開車僅需20分鐘，十字門，華髮商都，橫琴口岸，珠海國際會展中心，勵駿龐都廣場，開車僅需10分鐘，九龍會，富力優派廣場，百家達國際廣場，僅需5分鐘。歡迎您下次光臨！祝您生活愉快！
Chau Dallas
Fairy Tale Princess
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Suhai characteristic parent-child accommodation ~ a serviced apartment perfectly suitable for children to unwind The geographical environment is a bit far from the city but taking a taxi is quite convenient The room is clean overall, so you can let your children play with confidence Plus the front desk attendant (little lamb sister) entertained and enthusiastic Definitely a good stay
Original TextTranslated by Google
Response from Property: 親，能得到您的認同和支持，我感到無比的榮幸與興奮，由衷感謝您對信任與支持，今後，我們將以更迅速專業的服務，回報您對我們的信任。
Anonymous User
Dream Ocean Bubble Ball Room With Large Bubble Pool, Full House Smart Home System, Fridge, VIP Giant Screen Audio-Visual System
Stayed in Mar 2025
Family
5 review
8.0/10
Very Good
Posted on Apr 21, 2025
The hotel is located in a remote area, with only two charging USBs, and only one small supermarket, which is very old and not very selective and only open until the 10th night. The water is insufficient and there is not enough hot water.
Original TextTranslated by Google
Response from Property: 親親，實在抱歉給您帶來的困擾，本店已將您反饋的問題上報着重處理，為每一位客人提供熱情周到的服務是本店全體員工的職責，希望您下次來玩會有不一樣的體驗，祝您生活愉快。
Guest User
Castle Featured Children's VIP Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 21, 2025
The front desk and the driver were very friendly, the room was clean, and the free shuttle was very convenient. Driving was not a problem at all. The child was reluctant to leave and said it would be better to stay here and not go to school. 😬
Original TextTranslated by Google
Response from Property: 親，能得到您的認同和支持，我感到無比的榮幸與興奮，由衷感謝您對信任與支持，今後，我們將以更迅速專業的服務，回報您對我們的信任。
Miko426
Fairy Tale Princess
Stayed in Feb 2025
Family
4 review
7.0/10
Posted on Mar 19, 2025
The place is quite remote, there is nothing around, it is recommended for people with cars to go there, the room is big, but be careful with your child's hands when riding the merry-go-round, if you put it too low, it will get caught when it turns, be careful with the slide, the baby got rubbed on the face
Original TextTranslated by Google
Response from Property: 2.非常抱歉給您帶來了不好的體驗，我們深知您的反饋對我們的改進至關重要。我們會認真對待您的每一條建議，並努力提升服務質量。感謝您的耐心與理解，我們會盡快改正問題，為您提供更好的服務。
Guest User
Ocean Featured Family Friendly Children's VIP Room (Slide, Fridge)
Stayed in Feb 2025
Family
2 review
4.0/10
Posted on Mar 10, 2025
The floor in the room was not cleaned, it felt very unhygienic, the children's slide was broken, my son went up to play once and damaged his leg, did not play again
Original TextTranslated by Google
Response from Property: Thank you for your criticism, we will definitely improve❤Wish you happy every day^_^
Takki.chow
Dream Ocean Bubble Ball Room With Large Bubble Pool, Full House Smart Home System, Fridge, VIP Giant Screen Audio-Visual System
Stayed in Feb 2025
Family
14 review
5.5/10
Posted on Mar 9, 2025
The hotel is not close to the city, it is at the entrance of the industrial area, smart room, voice control switch, the water heater is not enough. If a person has to wait 20 minutes for hot water to come out after taking a shower, the water pressure is not enough. The projection TV is quite clear. 
Original TextTranslated by Google
Response from Property: 非常抱歉給您帶來了不好的體驗，我們深知您的反饋對我們的改進至關重要。我們會認真對待您的每一條建議，並努力提升服務質量。感謝您的耐心與理解，我們會盡快改正問題，為您提供更好的服務。