AS Aishang Hotel (Guangzhou University Town Branch) Reviews

Response from Property: Dear guests, thank you for choosing to stay at Ai Shang Hotel and sharing your stay experience. Our hotel is located at No. 140, Beiting Village Street, University Town. There are many dining and entertainment options around the hotel, and the transportation is convenient. Your satisfaction is our greatest responsibility and honor. Ai Shang Hotel is committed to providing guests with excellent services; your arrival and affirmation are the driving force and direction of our continuous progress. Thank you very much for your affirmation and support for the hotel. We sincerely look forward to your visit again. . .

Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Dear customer! Thank you for your valuable advice. Due to the recent heavy rain, the carpet was not properly washed and had a bit of smell, which made you feel uncomfortable. We have cleaned it again. As for mosquitoes, we have electric mosquito coils, but you may have forgotten to use them. Sorry!

Response from Property: The parking fee was clearly stated when booking. In addition, the fees for entering and leaving are all unified by the village committee. All business vehicles need to pay monthly insurance. The sheets are changed every day. There is a formal company to dry clean and disinfect them. Since there is a problem, why didn't you contact the waiter to ask for replacement? I have something to do and want to check out. I have already checked in and it is past the check-out time. I can't meet your requirements, so I make comments and slander. I hope you can be realistic and seek truth from facts. I wish you good health...

Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: I really cannot agree with your principle of going back on your word. The rooms for the exams were booked in advance. You applied for a refund because you had something urgent to do. My store refunded you based on the principle of good faith, and there is a recording with the platform that you promised not to give a bad review. Now you have received the refund but you are not keeping your promise. It is really hard to understand your behavior. You should have principles in doing things and integrity first. Whether you are a company or an office worker, I hope you take care of yourself. My store will also contact the platform to file a complaint against your behavior

Response from Property: Dear customers, hello! Thank you very much for choosing AiShang Hotel as your place of stay and sharing your accommodation experience with us. Our hotel has always been adhering to the original intention of providing guests with high-quality services and providing the warmest service to every guest. We hope to bring you better memories and wish you a happy life and happiness every day!

Response from Property: Dear customer friends, hello! Thank you for choosing us among many hotels and giving us an opportunity to meet you and serve you. We hope that our enthusiastic service can bring you a home-like feeling. Thank you again for taking the time to give such a high evaluation of our service. I wish you a happy life and good health to your family!

Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!

Response from Property: Dear guest, thank you very much for your praise for us. We will continue to work hard and live up to your praise. Thank you again for your affirmation of us. We look forward to visiting you again and wish you a happy life and joy every day.

Response from Property: First of all, I deeply apologize for the inconvenience. The room is disinfected every day, and each set of bedding is dry-cleaned and disinfected before use, and a set is replaced when a guest leaves. Is this because you are not acclimatized to the climate and there are too many mosquitoes in the summer and you got bitten when you went out? Secondly, the water pressure in the toilet is too high because the automatic smart toilet may be due to your improper use. This is the first time we have received customer feedback about this situation since the opening. Today, our store conducted a special inspection and did not find the above situation you mentioned. I would like to express my sincere apologies and hope for your support and love. I wish you and your family good health and all the best!

Response from Property: Dear customer friends, hello! Thank you for choosing us among many hotels and giving us an opportunity to meet you and serve you. We hope that our enthusiastic service can bring you a home-like feeling. Thank you again for taking the time to give such a high evaluation of our service. I wish you a happy life and good health to your family!

Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!