Mudian Manor Hotel (Hong Kong Zhuhai Macao Port City) Reviews
Mudian Manor Hotel (Hong Kong Zhuhai Macao Port City)
Room 1713, Building 2, Port City, No.67, Maosheng 2nd Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Mudian Manor Hotel (Hong Kong Zhuhai Macao Port City) Guest Reviews
4.3/5
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(81)
Positive reviews(69)
Reviews with photos/video(34)
Classy environment(16)
Awesome amenities(11)
Convenient location(9)
Great value for money(8)
Nice sea view(6)
Friendly front desk staff(6)
Many amenities(5)
Quiet & comfortable(5)
Negative reviews(12)
Abdoul
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Feb 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Mar 19, 2024
Good, quiet and clean
Response from Property: Thank you, welcome to visit again
Guest User
2-bed Room With Sea View
Stayed in Nov 2024
Solo travelers
10 review
2.7/5
Posted on Dec 11, 2024
This hotel was recommended by a friend. It is close to the port. I booked a room with a living area of 44 square meters. It is a high-rise view room... During the check-in process, the waiter said it was on the 8th floor. I said that it was wrong. It was a high-rise view room. She changed it to a high-rise. When I opened the room, it was hot. The toilet was even more smelly. The room was probably less than 30 square meters... At that time, I went to Zhuhai and walked around the city... Later, the more I thought about it, the more it was wrong. I booked a 44-square-meter room. Why did they give me such a small room... The front desk didn't even check my order and just opened a room. I really overestimated the quality of the people in this hotel. Don't you understand the basic principle of honest business? You are just fooling around because we old people don't understand... I was so angry that I called Ctrip customer service. After Ctrip saw my order... The situation I reported was true. I was really too lazy to contact this hotel. In the end, Ctrip handled it very well. Thanks to Ctrip customer service. I would like to remind everyone to make sure to check what kind of room you book when booking this hotel. Another bad thing is the bath water. It is an electric heater. The hot water ran out within 7-8 minutes of bathing. Speechless. This is my personal experience of staying in this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有時令活動,期待您的參加!我們歡迎您再次入住!
Guest User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
There is a parking lot downstairs. The room is spacious and there is a washing machine for washing clothes.
Original TextTranslated by Google
Response from Property: 感謝親親對我們的認可,在接下來的日子裏我們會不忘初心的一路往前走,將最好的呈現給您不枉你對我們的期望。牧點莊園全體員工祝您生活愉快,幸福美滿
Anonymous User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Oct 2024
Travel with friends
1 review
1.0/5
Posted on Dec 10, 2024
The room was a commercial apartment. It took a long time to find the front desk, but I was told that the room I was staying in was not in the same building. The window could not be opened. The toilet had a strong odor. The bed and sofa were extremely dirty.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有時令活動,期待您的參加!我們歡迎您再次入住!
Guest User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The lady who checked me in was very nice. The room was clean and new. The night view was beautiful.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. In the days to come, we will keep our original aspirations in mind and move forward all the way to present the best to you and live up to your expectations of us. All the staff of Mudian Manor wish you a happy life and happiness!
Guest User
High-Rise Sea-View Double Bed Room With Laundry Dryer, Smart Toilet, And Fridge
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The facilities are complete and not difficult to find. The girl at the front desk is very patient. Overall it's OK. The price is good for this location. There is also a washing machine and you can cook. The hair dryer has a strong wind, which is much better than other hotels hahahaha
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. In the days to come, we will keep our original aspirations in mind and move forward all the way to present the best to you and live up to your expectations of us. All the staff of Mudian Manor wish you a happy life and happiness.
Guest User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very good, the service of the lady at the front desk was very good and enthusiastic. The scenery is also good. There is an aerial platform on the third floor with a playground for children. And the room with a view of the sea is very comfortable!
Original TextTranslated by Google
Response from Property: 感謝親親對我們的認可,在接下來的日子裏我們會不忘初心的一路往前走,將最好的呈現給您不枉你對我們的期望。牧點莊園全體員工祝您生活愉快,幸福美滿!
Anonymous User
2-bed Room With Sea View
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Nice environment, quiet, good service, good experience, I will come again next time, not bad, not bad
Original TextTranslated by Google
Response from Property: 感謝親親對我們的認可,在接下來的日子裏我們會不忘初心的一路往前走,將最好的呈現給您不枉你對我們的期望。牧點莊園全體員工祝您生活愉快,幸福美滿
Anonymous User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very suitable as a base for travel, travel happiness value is full~
Room: simple layout, modern style👍
Facilities: complete facilities, washing machine with drying, toilet with heating, water heater can adjust the temperature freely
Transportation: It is very convenient to take a taxi🚖, and the cost of reaching tourist attractions is not too high
Recommended~🌸🌸🌸
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. In the days to come, we will keep our original aspirations in mind and move forward all the way to present the best to you and live up to your expectations of us. All the staff of Mudian Manor wish you a happy life and happiness.
Anonymous User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The overall stay experience is very good!!! As soon as I walked in, I felt bright in front of me. The layout of the room is simple and generous. There is a washing machine inside, and the washing machine also has a drying function, which is really good news for travel enthusiasts. The facilities are very modern, and the toilets in the bathroom are all smart. Most importantly, it is very convenient to go to Macau and Hong Kong.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. In the days to come, we will keep our original aspirations in mind and move forward all the way to present the best to you and live up to your expectations of us. All the staff of Mudian Manor wish you a happy life and happiness.
Anonymous User
2-bed Room With Sea View
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Environment: Very good, new and clean
Facilities: Very advanced and user-friendly with smart toilet, smart lock and washing machine with dryer
Service: The front desk lady replied to messages quickly and was very friendly
The hotel is very close to Gongbei Port and can be reached quickly by foot from Hong Kong and Macau
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. In the days to come, we will keep our original aspirations in mind and move forward all the way to present the best to you and live up to your expectations of us. All the staff of Mudian Manor wish you a happy life and happiness.
Guest User
High-Rise Sea-View Double Bed Room With Laundry Dryer, Smart Toilet, And Fridge
Stayed in Jun 2024
Couples
1 review
2.5/5
Posted on Jul 14, 2024
The room service staff said that the review can be delayed for 1-2 hours, and they will be charged for the next one-hour delay. They kept urging me. I booked a higher floor for a higher price and was told that the difference in price for the 13th floor was not refunded.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Haitian Exclusive Double Bed Room (View Of Hong Kong-Zhuhai-Macao Bridge)
Stayed in Jun 2024
Other
2 review
0.5/5
Posted on Jul 6, 2024
There were stains on the bed, and the mattress had blood from previous guests, which was obvious.
The mirror in the cabinet suddenly fell down, shocking me
Obviously I had two points to redeem my points for check-out, but I started to ask for a refund after 11 o'clock.
I told the front desk that the response to messages was slow and inefficient.
Lightning protection
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your support to our hotel. I'm sorry for causing you any unpleasantness during your stay. I have dealt with the problem you raised and have taken all the bed pads for washing. Your points will be delayed for late check-out. Our backend cannot The check-out notice sent to you is just to inform you that today is the check-out time and we have a late check-out. All our staff hereby sincerely apologize to you. All staff at Madian Manor Hotel wish you a happy life!
Guest User
2-bed Room With Sea View
Stayed in May 2024
Travel with friends
1 review
1.0/5
Posted on Jun 23, 2024
1. The toilet is not well ventilated and smells bad. It smells like other people’s feces. The room is newly renovated and formaldehyde is relatively heavy.
2. You can see the sea outside the window, but the sea is not blue.
3. I asked for cleaning in the morning, but they didn’t come in the evening. I told them to forget about it, but they asked me to deliver something, but it didn’t arrive until I checked out the next day😊
4. I stayed for two days in total. There are no discounts for continuous stays. No cleaning, no toothbrushes and towels. The main toilet is really smelly!
Original TextTranslated by Google
Response from Property: Thank you for choosing our Madian Manor Hotel. We are sorry for bringing you a bad experience during your stay. We will do our best to correct the problems you raised. We sincerely apologize to you. We look forward to giving you a satisfactory stay experience next time you stay, and wish you a happy life!
Guest User
2-bed Room With Sea View
Stayed in Oct 2024
Family
2 review
2.0/5
Posted on Nov 30, 2024
The hotel is actually a few unfinished buildings converted into apartments. The location is very remote. I waited for an hour to order a takeaway. It is more than ten kilometers away from the delivery range.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有時令活動,期待您的參加!我們歡迎您再次入住!